Skip to main content
NetApp Knowledge Base

CFSHELF-1599: Receiving alert ses.status.ModuleError status not available on AFF A70/A90

  1. Last updated
    Apr 2, 2025
  2. Save as PDF
Views:
1,047
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:
4/2/2025, 10:08:09 AM

Issue

  • AFF A90 receiving the following alert

 
Node-01 ALERT     ses.status.ModuleError: FS4483NSM16E (S/N XXXXXXXXXXXXXXX) shelf 0 on channel 0s PCI switch error for PCI Switch 1: status not available; status not available. This element is on the rear of the shelf at the top, on shelf module (A).
[Node-01: dsa_worker2: ses.status.electronicsWarn:error]: FS4483NSM16E (S/N XXXXXXXXXXXX) shelf 0 on channel 0s environmental monitoring warning for SES electronics 2: communication error. ; enclosure services hardware failed This element is on the rear of the shelf at the top, on shelf module (A).
[Node-01: dsa_worker2: ses.status.ModuleError:alert]: FS4483NSM16E (S/N XXXXXXXXXXXX) shelf 0 on channel 0s PCI switch error for PCI Switch 2: status not available; status not available. This element is on the rear of the shelf at the top, on shelf module (A).

 
  • Status of the shelf enclosure shows as Normal

 
::> storage shelf show
                                                       Module Operational
       Shelf Name Shelf ID Serial Number   Model       Type   Status
----------------- -------- --------------- ----------- ------ -----------
              1.0        0 XXXXXXXXXXXXXXX FS4483NSM16E NSM16E  Normal

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.