ONTAP Hardware KBs
ONTAP Hardware KBs
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Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process
Provides guidance around the disk failure process
Other Resources
Highest rated
(rating)- SPNewVersionAvailableAlert is triggered
- "Call home for SP HBT STOPPED" console reports KCS cmd(NETFN 0x6, CMD 0x1) failed, ret -2
- What power of FAS2750 PSU is?
- nvmem.battery.FET.off:alert or callhome.battery.warning:alert WARNING
- sas.adapter.firmware.fault Detected firmware fault 0x40002628 on SAS adapter 0a
- Cluster switch LIF is not on home node after cluster switch upgrade
- Multiple SHELF_FAULT and SHELF COOLING UNIT FAILED reported by ONTAP
- Data port goes down after node reboot
- How to configure 10G or 25G cluster ports on a new cluster setup
- wafl.dir.surrpair.filename in EMS for volume with UTF-8 language - Active IQ Wellness Incident
- Node down due to "ADR event ID: 0" event
- Is ADP limited to the internal disk on the FAS2720?
- Newly installed controller only responsive via BMC prompt due to incorrect line voltage from PDU
- Card in slot X (1-15B3-1017-32) is not supported in AFF-A700
- Migrate to new cluster switches
Recently updated
(date updated)- Some controllers might fail to boot after inserting into chassis
- New data ports do not link up
- Device failed to train at max link width in BMC logs on AFF A1K
- Handling L2 Watchdog Resets on the FAS90 / FAS70 / ASA A1K / ASA A90 / ASA A70 / AFF A1K / AFF A90 / AFF A70 / AFF C80
- SwitchSNMPCommunication_Alert due to reason invalid SNMP settings
- PANIC: PCI Error NMI in slot X on Controller
- AFF A250/C250 HIC2 Temp0 failed
- hwassist keep alive alerts while using ipv6 for hwassist IPs
- One node reports multiple fans have failed
- BMC Firmware Update Fails Using FTP
- BMC Firmware update progress stuck at 100percent after ONTAP upgrade
- SAS ADAPTER INITIALIZATION FAILED alert reported in EMS logs
- FAS2720 rebooted multiple times while the Power_Good state was desasserted
- Continuous vifmgr.cluscheck.ctdpktloss alert after ONTAP upgrade
- Management Ports Not Receiving DHCP IP Address on NetApp AFF-C30
Recently added
(date created)- FAS2720 rebooted multiple times while the Power_Good state was desasserted
- Continuous vifmgr.cluscheck.ctdpktloss alert after ONTAP upgrade
- Does MetroCluster Tie Breaker software require an SSL certificate for its operation?
- Environment sensors output fails due to timeout operation
- Node takeover and battery sensors read not_available in BMC
- One of IFGRP port down due to unsupport SFP
- How to set thresholds for SFP power in OnTap
- System shutdown occurs and controller replacement fails to boot
- How to Check Real-Time power consumption
- New HA pair setup with "dual NIC" option not using the extra card for cluster port
- Management Ports Not Receiving DHCP IP Address on NetApp AFF-C30
- AFF A800 report personality mismatch after controller replacement running 9.15.1 and above
- Disk Qualification Package fails to download
- Disk inventory may not be able to be tracked accurately in ASA system
- DS212C EMS Log Report: Cooling Fan and Temperature Sensor Not Installed Warning