ONTAP Hardware KBs
ONTAP Hardware KBs
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Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process
Provides guidance around the disk failure process
Other Resources
Highest rated
(rating)- Which command is used to display the physical block size of LUN?
- Card in slot X (1-15B3-1017-32) is not supported in AFF-A700
- Migrate to new cluster switches
- What power of FAS2750 PSU is?
- Newly installed controller only responsive via BMC prompt due to incorrect line voltage from PDU
- Disk reports unknown status after replacement in ONTAP 9 due to foreign system ID
- FC port speed fails to negotiate to16GB
- Device failed to train at max link width in BMC logs on AFF A1K
- ses.status.ModuleInfo: FS4483PSM3E shelf 0 on channel 0m PCI switch error for PCI SwitchX: status not available; status not available
- Constant FILESYSTEM DISK MISSING warning for single drive in shelf
- System Manager Pre-update check validation fails: Shelves and Sensors check
- "Call home for SP HBT STOPPED" console reports KCS cmd(NETFN 0x6, CMD 0x1) failed, ret -2
- Is it possible to designate the port to the Syslog server for Configuring EMS events forward
- nvmem.battery.FET.off:alert or callhome.battery.warning:alert WARNING
- Spare disks are missing the root partition space (P3)
Recently updated
(date updated)- CHASSIS FAN FRU FAILED reported by both nodes due to sensors misreading
- What is an Fpolicy EAGAIN error and when do they occur?
- How to install WUHU7.1 on Windows System
- ESXi hosts lost connection with NetApp iSCSI luns
- Fan module latches but does not engage on FAS8300/FAS8700/A400 platforms
- New LUNs are showing 0 bytes in size on the hosts
- "network port show" reports speed as "-" for Virtual port (ifgrp/vlan)
- ONTAP MPIO missing paths caused outage during update
- scsi.cmd.checkCondition:error reported for some disks
- NVRAM Battery Low Alert on FAS8300/FAS8700 system
- Multiple storage nodes reporting unresponsive data ports
- FAS8300 shuts down due to a bad charger circuit
- Aggregate is offline after a multi-disk panic
- How to troubleshoot PCI/NMI, UMCE, and nested machine check exception panics
- ONTAP SP and BMC log collection Resolution Guide
Recently added
(date created)- AFF-C800: BMC fails to boot with primary firmware 10.9P2
- SP and BMC console sessions time out after 1 minute prior to cluster join
- Is it possible to perform a disk rebuild test in ONTAP without causing hardware damage?
- DS212-12 Shelf:Temperature Sensor 9 Critical Status; Undertemperature Failure
- Input Errors Over 10 Errors on Nexus switch connected to e0e port on AFF A400
- How to update ONTAP and firmware for NetApp storage systems
- After moving shelf to new stack, disks have unusual path names
- How do four PSUs power controller in A800 or C800?
- Failure in boot_recovery from corrupt ONTAP image while checking package contents
- "OFW transfer timed out" error reported after reboot
- Multiple storage nodes reporting unresponsive data ports
- The partner node details weren't found for the node with the following serial number
- DISK REDUNDANCY FAILED error reported when removing motherboard
- FAS8300 shuts down due to a bad charger circuit
- SFP optical output level is only -16dBm