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ONTAP AlphaUser Synced State showing SYNC FAILED

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Applies to

ONTAP 9.15.1 and later

  • AFX 1K
  • AFF A1K, AFF A90, AFF A70, AFF C80
  • ASA A1K, ASA A90, ASA A70
  •  FAS90, FAS70
  • AFF A400, AFF C400,ASA A400,ASA C400
  • FAS8300, FAS8700
  • AFF A250, AFF C250, ASA A250, ASA C250
  • FAS500f

ONTAP 9.16.1 and later

  • AFF A50, AFF A30, AFF A20, AFF C60, AFF C30
  • ASA A50, ASA A30, ASA A20, ASA C30
  • FAS50

    Issue

    • ONTAP Platform sensors output is show the Alpha User Synced State as SYNC_FAILED
      • ::> system node environment sensors show -name "ONTAP AlphaUser Synced State" -hidden true -fields state,discrete-value
        node state discrete-value
        -------------- ------ --------------
        cluster1-01 normal SYNC_FAILED
        cluster1-02 normal SYNC_FAILED
    •  AutoSupport Log  PLATFORM-SENSORS.XML reports the failure
    EXAMPLE:
    Sensor Name                ONTAP AlphaUser Synced State    
    Sensor Type                discrete
    Sensor State               fault
    Last Sensor Value        
    Value Units    
    Discrete Sensor State      normal
    Discrete Sensor Value      SYNC_FAILED    
    Critical Low Threshold    
    Warning Low Threshold    
    Warning Hi Threshold    
    Critical Hi Threshold
     

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