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Cluster join fails due with cluster ports online

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aff-series
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hw
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Applies to

  • ONTAP 9
  • Joining nodes to existing cluster
  • Switched Cluster

Issue

  • New nodes fail to join cluster due to cluster network communication errors
  • Cluster ports are online and healthy
  • Cluster LIFs are home and up on cluster ports
  • Ping tests on one cluster port of each new node can reach the existing cluster.
  • Ping tests on the other cluster port on each new node cannot reach other LIFs.

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