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One NSM and disk paths missing after ONTAP update

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Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • Direct attached NS224

Issue

  • After ONTAP update, one module is no longer showing in the system node run -node <nodename> -command sysconfig -a output on both nodes in the HA pair despite link up seen:

slot 5: Dual 40G/100G Ethernet Controller CX5
        e5a MAC Address:    a0:88:c2:89:9b:80 (auto-100g_cr4-fd-up)
            QSFP Vendor:         Amphenol
            QSFP Part Number:    112-00574
            QSFP Serial Number:  APF23409660177
            01.2.0: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T906377)
            01.2.1: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T906379)
            01.2.2: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T906378)
            01.2.3: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T906381)
            01.2.4: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T904853)
            01.2.5: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T904852)
            01.2.6: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T904848)
            01.2.7: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T904849)
            01.2.8: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T904855)
            01.2.9: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T904858)
            01.2.10: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T904860)
            01.2.11: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T904857)
            01.2.12: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T904868)
            01.2.13: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T904867)
            01.2.14: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T904864)
            01.2.15: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T904861)
            01.2.16: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T906374)
            01.2.17: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T906375)
            01.2.18: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T906372)
            01.2.19: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T906373)
            01.2.20: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T904625)
            01.2.21: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T904619)
            01.2.22: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T904617)
            01.2.23: NETAPP   X4011S173A3T8NTE NA51 3662.5GB 4160B/sect (S6GZNE0T904623)
            Shelf 1: NS224NSM100  Firmware rev. NSM100 A: 0306  NSM100 B: 0306
        e5b MAC Address:    a0:88:c2:89:9b:81 (auto-100g_cr4-fd-up)
            QSFP Vendor:         Amphenol
            QSFP Part Number:    112-00574
            QSFP Serial Number:  APF23409660178
        Device Type:        CX5 PSID(NAP0000001002)
        Firmware Version:   16.26.4012
        Part Number:        111-04025       
        Hardware Revision:  B3
        Serial Number:      MT23384000M7

  • The following message is seen in the event log, indicating low fw version on shelf, but no updates occur:

Wed Apr 01 05:49:35 -0700 [nodename: dsa_disc: sfu_firmwareDownrev_shelf_1:notice]: params: {'ShelfId': '0x.shelf0'}

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