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T6 cluster port hung leading to cluster network issues

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35
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Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • AFF A800
  • e0a/e0b onboard ports

Issue

  • Affected node's cluster port was reporting admin up but reporting degraded and not functioning correctly

Node: Node1
                                                                                                 Ignore
                                                                            Speed(Mbps) Health   Health
                          Port      IPspace      Broadcast Domain Link MTU  Admin/Oper  Status   Status
                          --------- ------------ ---------------- ---- ---- ----------- -------- ------
                          e0M       Default      mgmt             up   1500  auto/1000  healthy  false
                          e0a       Cluster      Cluster          up   9000  auto/100000 degraded false    

  • Cluster LIF home on this port was migrated to the failover target:

 Node1_clus1 up/up 169.254.123.123/16 Node1 e1a false    
 Node1_clus2 up/up 169.254.124.124/16 Node1 e1a true

  • Attempt to bounce the port results in the following error:

cluster::*> net port modify -node Node1 -port e0a -up-admin false
(network port modify)

Warning: Changes to a cluster port can affect the health of the Cluster. Are you sure you want to continue? {y|n}: y

Error: command failed: Timeout: Operation "vifmgr_netports_iterator::modify_imp()" took longer than 45 seconds to complete [from mgwd on node "node1" (VSID: -1) to vifmgr at 127.0.0.1]

  • The following error is seen in the console logs:

destroy_cq - Device t6nex0 not responding after 60.000779 seconds - tid 0 qpid 0
destroy_cq - Device t6nex0 not responding after 300.019900 seconds - tid 0 qpid 0
destroy_cq - Device t6nex0 not responding after 1260.040793 seconds - tid 0 qpid 0
destroy_cq - Device t6nex0 not responding after 5100.061604 seconds - tid 0 qpid 0
destroy_cq - Device t6nex0 not responding after 20460.081438 seconds - tid 0 qpid 0

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