Network ports reporting down
Applies to
- FAS 2650
- Cisco C9500-12Q
Issue
- Network ports are reporting as down, shown in
EMS-LOG-FILE
[Node-02: mgmt_port_link_status_poll: netif.linkDown:info]: Ethernet e0d: Link down, check cable.
[Node-02: vifmgr: vifmgr.port.ifgrpRemovePort:notice]: Port e0d, node Node-02 has been removed from ifgrp a0a.
[Node-02: mgmt_port_link_status_poll: netif.linkUp:info]: Ethernet e0d: Link up.
[Node-02: vifmgr: vifmgr.portup:notice]: A link up event was received on node Node-02, port e0d.
[Node-02: mgmt_port_link_status_poll: netif.linkDown:info]: Ethernet e0e: Link down, check cable.
[Node-02: vifmgr: vifmgr.port.ifgrpRemovePort:notice]: Port e0e, node Node-02 has been removed from ifgrp a0b.
[Node-02: mgmt_port_link_status_poll: netif.linkUp:info]: Ethernet e0e: Link up.
[Node-02: vifmgr: vifmgr.portup:notice]: A link up event was received on node Node-02, port e0e.
- Checking
IFGRPS.XMLwe see the ports reporting down
Node: Node-02
Interface Group Name: a0a
Distribution Function: ip
Create Policy: multimode_lacp
MAC Address: xx.xx.xx.xx.xx.xx
Port Participation: none
Network Ports: e0c, e0d
Up Ports: -
Down Ports: e0c, e0d- Checking
IFSTAT -ACRC errors detected on the interfaces through receiving
-- interface e0d (124 days, 19 hours, 55 minutes, 20 seconds) --
RECEIVE
Total frames: 1352k | Frames/second: 0 | Total bytes: 258m
Bytes/second: 0 | Total errors: 5072 | Errors/minute: 0
Total discards: 0 | Discards/minute: 0 | Multi/broadcast: 2032k
Non-primary u/c: 0 | CRC errors: 485 | Runt frames: 26
-- interface e0e (124 days, 19 hours, 55 minutes, 25 seconds) --
RECEIVE
Total frames: 839k | Frames/second: 0 | Total bytes: 248m
Bytes/second: 0 | Total errors: 4472 | Errors/minute: 0
Total discards: 0 | Discards/minute: 0 | Multi/broadcast: 601k
Non-primary u/c: 0 | CRC errors: 194 | Runt frames: 32
- Replacing the filer SFPs and cables results in the same output
- Carrying out a loopback test results in the ports coming up indicating filer hardware is okay
Node: Node-02
Interface Group Name: a0a
Distribution Function: ip
Create Policy: multimode_lacp
MAC Address: xx.xx.xx.xx.xx.xx
Port Participation: none
Network Ports: e0c, e0d
Up Ports: e0c, e0d
Down Ports: -