ONTAP Hardware KBs
ONTAP Hardware KBs
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process
Provides guidance around the disk failure process
Other Resources
Highest rated
(rating)- ONTAP upgrade was paused as the node is in unknown state
- What power of FAS2750 PSU is?
- Card in slot X (1-15B3-1017-32) is not supported in AFF-A700
- Migrate to new cluster switches
- Disk reports unknown status after replacement in ONTAP 9 due to foreign system ID
- FC port speed fails to negotiate to16GB
- Device failed to train at max link width in BMC logs on AFF A1K
- ses.status.ModuleInfo: FS4483PSM3E shelf 0 on channel 0m PCI switch error for PCI SwitchX: status not available; status not available
- System Manager Pre-update check validation fails: Shelves and Sensors check
- Which command is used to display the physical block size of LUN?
- sas.adapter.firmware.fault Detected firmware fault 0x40002628 on SAS adapter 0a
- Spare disks are missing the root partition space (P3)
- "Call home for SP HBT STOPPED" console reports KCS cmd(NETFN 0x6, CMD 0x1) failed, ret -2
- Is it possible to designate the port to the Syslog server for Configuring EMS events forward
- FAS8300/FAS8700/A400 motherboard replacement 0 disks found no root volume found
Recently updated
(date updated)- PANIC: Uncorrectable Machine Check Error at CPUX
- PANIC : ECC error at DIMM-NV1 Uncorrectable Machine Check Error at CPUx
- BMC firmware update failure from 11.10 to 11.11
- Node down with multiple DISK "scsi.cmd.pastTimeToLive:error"
- What are the risks if the SP/BMC upgrade or its failure occurs
- How to change the Service Processor or Baseboard Management Controller password
- Inconsistent configuration detected for shelf connected to host adapter due to cabling
- sldiag test for bootmedia results in ERROR status for ONTAP 9.9.1
- What AFF, ASA and FAS platforms use shared Cluster and HA Ethernet ports?
- Handling L2 Watchdog Resets on the FAS8200 and AFF A300 platforms
- CRC errors from unsupported SFP
- How to move an ONTAP image package from the cluster image repository to an external USB flash device
- Some controllers might fail to boot after inserting into chassis
- HA Group Notification from HostName (DISK SCRUB CHECKSUM ERROR) ALERT
- Windows host does not auto-reclaim unused space for thin provisioned luns
Recently added
(date created)- HA Group Notification from HostName (DISK SCRUB CHECKSUM ERROR) ALERT
- Device 20/0/0 (IO4) missing causes boot loop
- How many PSUs are required in one AFF-A90 chassis?
- thread (ontap: cpu0) on cpu 0 hung for 300001 milliseconds
- Are the two spare parts X90-4014D and X90-4014A interchangeable with each other?
- Environmental reason shutdown and SP unresponsive
- Unable to ping or communicate with LIF after planned power outage
- What does the Microcode Version in sysconfig -a stand for?
- Understanding the LED Indicators on the AFF-A20 Adapter Card
- Disk 0a.xx.xx has an unexpected sector size (512 bytes) and cannot be used
- Cluster switch-health shows unknown
- Ethernet port repeatedly goes down and up
- Error: PFC must be disabled before enabling pause frames
- After ONTAP upgrade AFF A220 panics and automatic boot stops at LOADER
- NVRAM Battery Low Alert on FAS8300/FAS8700 system