ONTAP Hardware KBs
ONTAP Hardware KBs
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process
Provides guidance around the disk failure process
Other Resources
- Panic string: User initiated "system core" nmi when user did not initiate system coreMar, 2026
- Node reboots with BATTERY remain capacity critical low alertMar, 2026
- Attempts to modify on-access policy filter fail with "Error: command failed: Cannot modify a policy on an administrative Vserver"Mar, 2026
- Errors on All HA Mailbox Disks After Adding Disks to NS224Mar, 2026
- DS460 Drawer Critical/Critical state and offline aggregates on FAS8300Mar, 2026
- Multiple Disks Report “Bad Label” After Adding New Shelf – ONTAP FAS/AFF SystemsMar, 2026
- How to capture log bundle for Nvidia Cumulus SN2100 switchMar, 2026
- Frequent drive failures on a ShelfMar, 2026
- Storage failover interconnect error due to wrong cablingMar, 2026
- Active IQ digital Advisor (Wellness Risk) Disk FW upgradeMar, 2026
- Unexpected [BMC.emergency]: System input power lostMar, 2026
- "cf.disk.skipped" Message Appears After Disk Sanitization in ONTAPMar, 2026
- Automatic FW updates not working due to failed downloadsMar, 2026
- SP HBT STOPPED on A900 / FAS9500 - Unresponsive NodeMar, 2026
- During an ONTAP upgrade, is there a risk of losing uncommitted data if an NVRAM failure occurs?Mar, 2026
- DIMM error detected on NSM100 from NS224 shelfMar, 2026
- How to get sysconfig -ac output from ONTAP clustershellMar, 2026
- How to identify an Ethernet adapter in an ONTAP systemMar, 2026
- Does volume snapmirror replicate access privilege to the destination volume?Mar, 2026
- SAS port down due to faulty SAS cableMar, 2026
- How to power up all ONTAP nodes in a cluster following a graceful shutdown
- How to perform graceful shutdown and power up of all ONTAP nodes in a cluster
- BIOS updates for memory reliability and the PPR feature
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
Highest rated
(rating)- monitor.rtcLowPower or monitor.rtcHighPower occurs on Coin cell Real Time Clock (RTC) battery
- How to configure 10G or 25G cluster ports on a new cluster setup
- Is ADP limited to the internal disk on the FAS2720?
- Node down due to "ADR event ID: 0" event
- AFF-A1K Front LED panel not lit
- How to convert existing 10G or 25G cluster ports to 40G or 100G cluster ports
- Node perform takeover/giveback automatically due to DIMM UECC error
- Node reboots with NVDIMM in ERROR condition
- How To Safely Remove Disks from a NetApp System Running ONTAP 9
- SwitchIfDead_Alert
- Newly installed controller only responsive via BMC prompt due to incorrect line voltage from PDU
- boot_recovery procedure does not complete
- Device failed to train at max link width in BMC logs on AFF A1K
- EMS reports ACP Processor error and SHELF_FAULT error
- How to convert cluster ports from 4x10G to 1x40G
Recently updated
(date updated)- Panic string: User initiated "system core" nmi when user did not initiate system core
- Node reboots with BATTERY remain capacity critical low alert
- Attempts to modify on-access policy filter fail with "Error: command failed: Cannot modify a policy on an administrative Vserver"
- Errors on All HA Mailbox Disks After Adding Disks to NS224
- DS460 Drawer Critical/Critical state and offline aggregates on FAS8300
- Multiple Disks Report “Bad Label” After Adding New Shelf – ONTAP FAS/AFF Systems
- How to capture log bundle for Nvidia Cumulus SN2100 switch
- Frequent drive failures on a Shelf
- Storage failover interconnect error due to wrong cabling
- Active IQ digital Advisor (Wellness Risk) Disk FW upgrade
- Unexpected [BMC.emergency]: System input power lost
- "cf.disk.skipped" Message Appears After Disk Sanitization in ONTAP
- Automatic FW updates not working due to failed downloads
- SP HBT STOPPED on A900 / FAS9500 - Unresponsive Node
- During an ONTAP upgrade, is there a risk of losing uncommitted data if an NVRAM failure occurs?
Recently added
(date created)- Frequent drive failures on a Shelf
- Storage failover interconnect error due to wrong cabling
- Active IQ digital Advisor (Wellness Risk) Disk FW upgrade
- "cf.disk.skipped" Message Appears After Disk Sanitization in ONTAP
- How to capture log bundle for Nvidia Cumulus SN2100 switch
- During an ONTAP upgrade, is there a risk of losing uncommitted data if an NVRAM failure occurs?
- How to get sysconfig -ac output from ONTAP clustershell
- How to identify an Ethernet adapter in an ONTAP system
- I/O for disk has been suspended 1 times for x seconds
- Unable to access BMC on AFF-C800
- Service Processor is not reachable due to sp.dup.ip:error SP IP address in use by another system
- AFF-C250 Node Down Due to PCM Failure
- SAS Host Adapter 0a Offline
- Errors on All HA Mailbox Disks After Adding Disks to NS224
- DS212C Fan4 Failure
