ONTAP Hardware KBs
ONTAP Hardware KBs
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process
Provides guidance around the disk failure process
Other Resources
- How to remove and install the bezel of AFF-C60 systemAug, 2026
- AFF-A150 Bezel Does Not Have LED FunctionalityAug, 2026
- Network issue between cluster and cluster switch cause CSHM alertsAug, 2026
- CriticalFanXFruFaultAlert is reported due to chassis fan failure - sensor reports criticalAug, 2026
- NVDIMM0 Health Bad Alert persists with repeated panics even after NVDIMM replacementAug, 2026
- Data ONTAP's the Link Aggregation “ifgrp” does not workJul, 2026
- ONTAP event log reports low memoryJul, 2026
- AFF Environmental Reason Shutdown (Multiple fans failed)Jul, 2026
- BES-53248 Cluster Switch Degraded – Switch Not Monitored Due to Unreachable IPJul, 2026
- ONTAP reports “FILESYSTEM IS LEFT MARKED AS DIRTY” MessageJul, 2026
- node down following "SP HBT STOPPED" error due to faulty motherboardJul, 2026
- At which phase the ONTAP TPM/BIOS/LOADER firmware get auto-updated during ANDU?Jul, 2026
- Encountered a crash in exception log on IOM module error ses.IOMLogCrashJul, 2026
- Is it possible to upgrade ONTAP BIOS from System Manager?Jul, 2026
- Temperature warning reported on NSM Shelf and recover automaticallyJul, 2026
- SNMP Trap “DOM RX Power Sensor for EthernetX” detected and increased discard recordJul, 2026
- Storage show fault reports "ENCLOSURE BYPASSED"Jul, 2026
- Why do two chassis in the same location report different temperatures?Jul, 2026
- SP/BMC inaccessible with the error: Unable to update SP network information at this timeJul, 2026
- Does ONTAP send ASUP mail when ethernet port link down?Jul, 2026
- How to power up all ONTAP nodes in a cluster following a graceful shutdown
- How to perform graceful shutdown and power up of all ONTAP nodes in a cluster
- BIOS updates for memory reliability and the PPR feature
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
Highest rated
(rating)- Is option (9b) Clean configuration and initialize node with partitioned disks in the Advanced Drive Partitioning Boot Menu equivalent to disk sanitization?
- Call home for Health Monitor process nphm: BootmediaFileSystemAlert
- How To Safely Remove Disks from a NetApp System Running ONTAP 9
- boot_recovery procedure does not complete
- Node fails to boot: Failed to get FRU data. Abort booting ONTAP due to MID1_FRU
- AFF C800 Console access not working through RJ45 port, Micro USB port works
- Node perform takeover/giveback automatically due to DIMM UECC error and the DIMM recovers
- Can an existing aggregate be expanded with large HDDs after being converted from RAID‑DP to RAID‑TEC
- Node down due to "ADR event ID: 0" event
- monitor.rtcLowPower or monitor.rtcHighPower occurs on Coin cell Real Time Clock (RTC) battery
- AFF-A1K Front LED panel not lit
- Newly installed controller only responsive via BMC prompt due to incorrect line voltage from PDU
- Is ADP limited to the internal disk on the FAS2720?
- One node send "monitor.fan.failed" alert messages every hour.
- SwitchIfDead_Alert
Recently updated
(date updated)- How to remove and install the bezel of AFF-C60 system
- AFF-A150 Bezel Does Not Have LED Functionality
- Network issue between cluster and cluster switch cause CSHM alerts
- CriticalFanXFruFaultAlert is reported due to chassis fan failure - sensor reports critical
- NVDIMM0 Health Bad Alert persists with repeated panics even after NVDIMM replacement
- Data ONTAP's the Link Aggregation “ifgrp” does not work
- ONTAP event log reports low memory
- AFF Environmental Reason Shutdown (Multiple fans failed)
- BES-53248 Cluster Switch Degraded – Switch Not Monitored Due to Unreachable IP
- ONTAP reports “FILESYSTEM IS LEFT MARKED AS DIRTY” Message
- node down following "SP HBT STOPPED" error due to faulty motherboard
- At which phase the ONTAP TPM/BIOS/LOADER firmware get auto-updated during ANDU?
- Encountered a crash in exception log on IOM module error ses.IOMLogCrash
- Is it possible to upgrade ONTAP BIOS from System Manager?
- Temperature warning reported on NSM Shelf and recover automatically
Recently added
(date created)- How to remove and install the bezel of AFF-C60 system
- AFF-A150 Bezel Does Not Have LED Functionality
- BES-53248 Cluster Switch Degraded – Switch Not Monitored Due to Unreachable IP
- ONTAP reports “FILESYSTEM IS LEFT MARKED AS DIRTY” Message
- At which phase the ONTAP TPM/BIOS/LOADER firmware get auto-updated during ANDU?
- Is it possible to upgrade ONTAP BIOS from System Manager?
- SNMP Trap “DOM RX Power Sensor for EthernetX” detected and increased discard record
- Does ONTAP send ASUP mail when ethernet port link down?
- Why do two chassis in the same location report different temperatures?
- SwitchIfOutErrorsWarn_Alert - AutoSupport Message
- FAS50 disk auto-assignment fails
- ONTAP boot blocked at waiting for disk inventory due to NVMEM battery failure
- Receiving ses mismatch fw version after upgrading one of controller on ASA-A20
- AFF-A20 controller replacement in takeover state causes boot failure and aggregates offline
- Is there any impact on ONTAP when performing a system power cycle?
