ONTAP Hardware KBs
ONTAP Hardware KBs
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process
Provides guidance around the disk failure process
Other Resources
- BMC update: Detected a binary in the package is unexpectedly largeApr, 2026
- Some controllers might fail to boot after inserting into chassisApr, 2026
- Persistent SCSI Recovered Errors on multiple drivesApr, 2026
- CriticalCECCCountMemErrAlert and BootDimmDisableAlert in observed in AFF A1KApr, 2026
- Unable to boot to waiting for giveback due to waiting for reservations to clearApr, 2026
- Is it Safe to Disregard “Very Low Memory” Alerts on FAS2720 After Upgrading to ONTAP 9.16.1P11?Apr, 2026
- CHASSIS FAN FRU FAILED reported by both nodes due to sensors misreadingApr, 2026
- AFF A900 battery charge FET off with BMC FW 16.4 and laterApr, 2026
- Health Monitor process cshm: ClusterSwitchConnectionDegraded_AlertApr, 2026
- Controller goes down following Battery PCT capacity critical error due to faulty motherboardApr, 2026
- SP/Management IP unreachable intermittentlyApr, 2026
- Unable to communicate with BMC on A700s or A800 controllerApr, 2026
- Node reports 'waiting for reservations to clear' when bootingApr, 2026
- UnsupportedSwitch_Alert on CN1610 cluster switchesApr, 2026
- How to check if a file downloaded from NetApp support site is intactApr, 2026
- How to remove SnapLock Compliance volume to unjoin nodes from FAS/AFF systemApr, 2026
- AFF-A30 fails to boot with - IPMI:Read controller FRU common header:failedApr, 2026
- Scheduled update was delayed because another SnapMirror operation for the relationship is in progressApr, 2026
- Host lost connectivity to Lun during reboot or upgradeApr, 2026
- Intermittent BMC ping loss on both nodesApr, 2026
- How to power up all ONTAP nodes in a cluster following a graceful shutdown
- How to perform graceful shutdown and power up of all ONTAP nodes in a cluster
- BIOS updates for memory reliability and the PPR feature
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
Highest rated
(rating)- How to convert existing 10G or 25G cluster ports to 40G or 100G cluster ports
- monitor.rtcLowPower or monitor.rtcHighPower occurs on Coin cell Real Time Clock (RTC) battery
- Newly installed controller only responsive via BMC prompt due to incorrect line voltage from PDU
- One node send "monitor.fan.failed" alert messages every hour.
- Node fails to boot: Failed to get FRU data. Abort booting ONTAP due to MID1_FRU
- Node reboots with NVDIMM in ERROR condition
- Device failed to train at max link width in BMC logs on AFF A1K
- EMS reports ACP Processor error and SHELF_FAULT error
- IO card is degraded IOXX X00G P1/P2 Temp is not readable due to unsupported SFP
- boot_recovery procedure does not complete
- Node down due to "ADR event ID: 0" event
- Is ADP limited to the internal disk on the FAS2720?
- How to convert cluster ports from 4x10G to 1x40G
- How To Safely Remove Disks from a NetApp System Running ONTAP 9
- AFF-A1K Front LED panel not lit
Recently updated
(date updated)- BMC update: Detected a binary in the package is unexpectedly large
- Some controllers might fail to boot after inserting into chassis
- Persistent SCSI Recovered Errors on multiple drives
- CriticalCECCCountMemErrAlert and BootDimmDisableAlert in observed in AFF A1K
- Unable to boot to waiting for giveback due to waiting for reservations to clear
- Is it Safe to Disregard “Very Low Memory” Alerts on FAS2720 After Upgrading to ONTAP 9.16.1P11?
- CHASSIS FAN FRU FAILED reported by both nodes due to sensors misreading
- AFF A900 battery charge FET off with BMC FW 16.4 and later
- Health Monitor process cshm: ClusterSwitchConnectionDegraded_Alert
- Controller goes down following Battery PCT capacity critical error due to faulty motherboard
- SP/Management IP unreachable intermittently
- Unable to communicate with BMC on A700s or A800 controller
- Node reports 'waiting for reservations to clear' when booting
- UnsupportedSwitch_Alert on CN1610 cluster switches
- How to check if a file downloaded from NetApp support site is intact
Recently added
(date created)- Persistent SCSI Recovered Errors on multiple drives
- CriticalCECCCountMemErrAlert and BootDimmDisableAlert in observed in AFF A1K
- Is it Safe to Disregard “Very Low Memory” Alerts on FAS2720 After Upgrading to ONTAP 9.16.1P11?
- AFF-A30 fails to boot with - IPMI:Read controller FRU common header:failed
- Intermittent BMC ping loss on both nodes
- Disk fault LEDs toggle after unsupported shelf PSU event
- UnsupportedSwitch_Alert on CN1610 cluster switches
- CPU0 PVCCP and Memory sensors show failed on single node
- One NSM and disk paths missing after ONTAP update
- Unsupported Switch Alerts and Degraded Storage Path Monitoring with NVIDIA switch
- Disk missing one path and change to mixed path
- AFF-A800: CHASSISPOWERDEGRADED Alert Due to PSU2 Inlet Temperature Warning
- How to Safely Remove a Power Cable During System Maintenance
- Single cluster port reports NodeIfInErrorsWarnAlert warning and clears automatically
- Amber attention LED illuminated during NV battery learning cycle
