ONTAP Hardware KBs
ONTAP Hardware KBs
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Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process
Provides guidance around the disk failure process
Other Resources
Highest rated
(rating)- ses.config.diskStackMaxError when disk bays exceeds the maximum number supported
- monitor.rtcLowPower occurs on Coin cell Real Time Clock (RTC) battery
- Node fails to boot with error: Boot option loading failed
- Initialization of network interface failed on X91440A
- ONTAP Select drives show up mixed type SSD or VMDISK
- Is ADP limited to the internal disk on the FAS2720?
- Removing stale (foreign aggregates) from ONTAP - Resolution guide
- How to troubleshoot Ethernet ports Resolution guide
- Data port goes down after node reboot
- AFF A900 node shuts down without panic string or error messages
- nvmem.battery.FET.off:alert or callhome.battery.warning:alert WARNING
- Is it possible to designate the port to the Syslog server for Configuring EMS events forward
- Card in slot X (1-15B3-1017-32) is not supported in AFF-A700
- Migrate to new cluster switches
- Which command is used to display the physical block size of LUN?
Recently updated
(date updated)- System shutdown due to SP HBT STOPPED with KCS errors on boot
- Cluster network switch reports - SwitchSSHAccess_Alert during switch maintenance
- How to Handle watchdog resets (WDR)
- Handling L2 Watchdog Resets on the FAS90 / FAS70 / ASA A1K / ASA A90 / ASA A70 / AFF A1K / AFF A90 / AFF A70 / AFF C80
- Why is Used Size larger than LUN Size in the result of "lun show -instance"?
- DegradedOnlinePort_Alert occurs due to cable not plugged in properly
- How to identify a failed disk prior to replacement
- Environmental Shutdown (nvmem.battery.capLowCrit)
- How to map out NS224 shelf cabling in ONTAP 9
- Unable to add disks to the aggregate
- Device failed to train at max link width in BMC logs on AFF A1K
- Service-Processor degraded caused by stuck/stale SPAutoUpgradeFailedMajorAlert
- STIO errors with Ext_Status 0x16 and Ext_Status 0x1d on storage adapter port due to faulty switch sfp
- Takeover and no console output and BMC access when trying to boot down node
- node fails to boot with "Failure to build endpoint environment variables" error
Recently added
(date created)- Handling L2 Watchdog Resets on the FAS90 / FAS70 / ASA A1K / ASA A90 / ASA A70 / AFF A1K / AFF A90 / AFF A70 / AFF C80
- AFF-A400 BMC reboot unexpectedly
- Initial setup shows inactive and failed aggregates
- Node reports PC INSUFFICIENT POWER Critical status
- "lo" (loopback) interface status is unknown in Cumulus version 5.11, is that normal and expected?
- ONTAP cluster node reboots unexpectedly
- Unexpected CLAM takeover during cluster switch refresh
- Vulnerability scanner alerting QID-38909 for SP IP
- Firmware of both NSM modules in a NS224 shelf fail to upgrade
- "CriticalFruMultiFaultAlert" is reported on FAS2720 system
- Disk shelf fault occurs during BMC upgrade
- DISK REDUNDANCY FAILED for one shelf due to faulty IOM
- BMC Firmware Update Fails Using FTP
- SFP not supported during upgrade
- The requested URL returned error: 503 for one node when downloading SP firmware