ONTAP Hardware KBs
ONTAP Hardware KBs
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process
Provides guidance around the disk failure process
Other Resources
- How to replace an impaired controller in an ONTAP platformOct, 2026
- AFF A800 node stuck at LOADER Prompt after ONTAP Upgrade with Boot Devices Not FoundOct, 2026
- AFF-A900 Fails BMC 16.8 UpgradeOct, 2026
- Unable to unfail disk as spare after admin failOct, 2026
- Auto disk assignment fails for new disk as existing disks are assigned to multiple systems in a conflicting mannerOct, 2026
- FC link downOct, 2026
- Multiple disks cannot be recognized by one node in a HA pairOct, 2026
- ONTAP event log reports low memoryOct, 2026
- 4-Port Cluster Interconnect Card Not Seeing Partner During Cluster Setup AFF A20Oct, 2026
- Chassis temperature sensor is showing as "UNKNOWN": One sensor is in unknown stateOct, 2026
- Aggregate failure after multiple disk failures on root-data (ADP-V1) configurationOct, 2026
- Why the LIFs migration time is long in Cluster failover?Oct, 2026
- AFF A400/FAS8300/FAS8700 shuts down with nvmem.battery.noCharge alertOct, 2026
- AFF A400/FAS8300 Chassis temperature is too hot: Multiple Internal Temp sensors are unreadableOct, 2026
- Is it possible to turn off the controller LED on BMC 13.x and 15.x platforms?Oct, 2026
- Controller replacement jobs paused when using the "job show" commandSep, 2026
- AFF-A400 SAS Card Failure After Node Reboot Causes Single-PathSep, 2026
- Port offline due to NetApp 100BASE-CWDM4 SFP (X65406) incompatibility with 400G/800G switchesSep, 2026
- EMS log reports "scsi.cmd.notReadyCondition"Sep, 2026
- Minimum ONTAP version to support secure FC HBASep, 2026
- How to perform graceful shutdown and power up of all ONTAP nodes in a cluster
- BIOS updates for memory reliability and the PPR feature
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- How to power up all ONTAP nodes in a cluster following a graceful shutdown
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
Highest rated
(rating)- How to convert existing 10G or 25G cluster ports to 40G or 100G cluster ports
- SwitchIfDead_Alert
- AFF-A1K Front LED panel not lit
- Node reboots with NVDIMM in ERROR condition
- Device failed to train at max link width in BMC logs on AFF A1K
- EMS reports ACP Processor error and SHELF_FAULT error
- AFF C800 Console access not working through RJ45 port, Micro USB port works
- Call home for Health Monitor process nphm: BootmediaFileSystemAlert
- Both nodes in the HA pair of the FAS70 system are displaying as Controller A in sysconfig -a
- boot_recovery procedure does not complete
- Can an existing aggregate be expanded with large HDDs after being converted from RAID‑DP to RAID‑TEC
- Node perform takeover/giveback automatically due to DIMM UECC error and the DIMM recovers
- Is ADP limited to the internal disk on the FAS2720?
- How to configure 10G or 25G cluster ports on a new cluster setup
- One node send "monitor.fan.failed" alert messages every hour.
Recently updated
(date updated)- How to replace an impaired controller in an ONTAP platform
- AFF A800 node stuck at LOADER Prompt after ONTAP Upgrade with Boot Devices Not Found
- AFF-A900 Fails BMC 16.8 Upgrade
- Unable to unfail disk as spare after admin fail
- Auto disk assignment fails for new disk as existing disks are assigned to multiple systems in a conflicting manner
- FC link down
- Multiple disks cannot be recognized by one node in a HA pair
- ONTAP event log reports low memory
- 4-Port Cluster Interconnect Card Not Seeing Partner During Cluster Setup AFF A20
- Chassis temperature sensor is showing as "UNKNOWN": One sensor is in unknown state
- Aggregate failure after multiple disk failures on root-data (ADP-V1) configuration
- Why the LIFs migration time is long in Cluster failover?
- AFF A400/FAS8300/FAS8700 shuts down with nvmem.battery.noCharge alert
- AFF A400/FAS8300 Chassis temperature is too hot: Multiple Internal Temp sensors are unreadable
- Is it possible to turn off the controller LED on BMC 13.x and 15.x platforms?
Recently added
(date created)- Auto disk assignment fails for new disk as existing disks are assigned to multiple systems in a conflicting manner
- Chassis temperature sensor is showing as "UNKNOWN": One sensor is in unknown state
- Is it possible to turn off the controller LED on BMC 13.x and 15.x platforms?
- AFF-A400 SAS Card Failure After Node Reboot Causes Single-Path
- Node stuck in boot loop - POST failure
- Cluster switch unreachable alert on AFF-A800 with BES-53248
- Cluster and Node management Interfaces become unreachable on specific nodes in ONTAP
- Error: scsi.path.excessiveErrors:error encountered by adapter 1b or 10b on disk device
- ONTAP: “disk.readReservationFailed” SCSI Error After Disk Replacement
- Disk redundancy failed seen due to faulting NSM140
- BootmediaWarnAlert - AutoSupport Message
- Multiple disk failures and 'DiskSpasm' on X4154S533661TNVF NA02 NVMe drives
- Multiple Disks Missing and DS460 Drawer Critical/Critical
- How to replace an impaired controller in an ONTAP platform
- Which boot command should be used after FRU replacement: boot_ontap, bye, or bye-g?
