ONTAP Hardware KBs
ONTAP Hardware KBs
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Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process
Provides guidance around the disk failure process
Other Resources
Highest rated
(rating)- How to troubleshoot during part replacement receiving message "WARNING: there do not appear to be any disks attached to the system"
- Cluster Network Degraded alerts reported due to bad Cluster port/SFP connection
- Is it possible to designate the port to the Syslog server for Configuring EMS events forward
- Disk reports unknown status after replacement in ONTAP 9 due to foreign system ID
- "Call home for SP HBT STOPPED" console reports KCS cmd(NETFN 0x6, CMD 0x1) failed, ret -2
- ses.config.diskStackMaxError when disk bays exceeds the maximum number supported
- sas.adapter.firmware.fault Detected firmware fault 0x40002628 on SAS adapter 0a
- AFF A300 FC Ports don't come up after reseat
- Card in slot X (1-15B3-1017-32) is not supported in AFF-A700
- wafl.dir.surrpair.filename in EMS for volume with UTF-8 language - Active IQ Wellness Incident
- Migrate to new cluster switches
- Is ADP limited to the internal disk on the FAS2720?
- How to troubleshoot Ethernet ports Resolution guide
- NVDIMMBadHealthAlert Reason: VPP Lost , on NVDIMM-equipped systems
- ONTAP upgrade was paused as the node is in unknown state
Recently updated
(date updated)- pci0:11:0:0: Device leaked IRQ resources causes disruption
- AFF-A70/ AFF-A90 reports "platform.noPartnerPresent" error and shows IC RDMA connection down while HA interconnect links are up
- Missing firmware version from one PSM3E module
- Shelf connected to FAS/ AFF system missing a path to the Node due to SAS port down
- Shelf ID Delta error reported
- Shelf firmware upgrade failed by residual shelf loop information
- Both nodes reported the SES electronics x: communication error
- Why is the initial disk configuration of my AFF A70 set up in a specific pattern
- User unable to access NFS or CIFS mount after migration from unix to mixed security
- Continuous pcie.stealth.errors reporting on specific slots
- Commands using the SP API Service fail due to a certificate issue
- Many wafl.raid.incons.set.error alerts received from controller
- How to troubleshoot Ethernet ports Resolution guide
- AFF-A900 cannot see root aggr after disk reassign during headswap
- Switch-attached NS224 shelf missing on one path
Recently added
(date created)- pci0:11:0:0: Device leaked IRQ resources causes disruption
- Shelf connected to FAS/ AFF system missing a path to the Node due to SAS port down
- Why is the initial disk configuration of my AFF A70 set up in a specific pattern
- At what temperature does the equipment experience a shutdown?
- How to identify NVMe SSD drive type from capacity badge color coding
- PDU breaker is tripped due to PSU failure
- The 7-segment LED Shelf ID on the chassis is OFF (blank) in certain platforms
- Unable to get power status of one node
- How to configure syslog on BES-53248 cluster network switches
- ClusterSwitchConnectionDegraded_Alert caused by Link e1a on controller down
- Health Monitor process cshm: SwitchPowerFail_Alert
- PERSONALITY MISMATCH after ONTAP upgrade to 9.15
- AFF-A900 node reboots unexpectedly
- CONTROLLER TAKEOVER COMPLETE AUTOMATIC - Communication Error ALERT in new cluster configuration
- Newly installed controller only responsive via BMC prompt