ONTAP Hardware KBs
ONTAP Hardware KBs
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process
Provides guidance around the disk failure process
Other Resources
- BMC SEL Full Due to Excessive "SNMP trap successfully sent" EventsDec, 2025
- Boot Device File System Corruption DetectedDec, 2025
- Amber LED on in shelf with disk status "FAULT REQSTD"Dec, 2025
- X380_SCBPE10TA07 shows as 100GB in sysconfig -aDec, 2025
- FAS8300 Environmental Reason Shutdown (Multiple fans failed)Dec, 2025
- Will AFF-C30 node shutdown when management port have excessive traffic flow in?Dec, 2025
- Ethernet switch is showing degraded due to SwitchReboot_AlertDec, 2025
- Failed to create aggregate : ksmfRawZapi_iterator took longer than 110 seconds to completeDec, 2025
- How to turn off the Bezel LED on systems running BMC 19.xDec, 2025
- Unable to Re-Enable Cluster Switch Monitoring After Migrating to newer switchesDec, 2025
- ONTAP crashes due to non-responsive MGWD processDec, 2025
- Cluster port repeatedly goes down and upDec, 2025
- Sensor 7 or sensor 13 over-temperature warning on NS224Dec, 2025
- Coin cell Real Time Clock (RTC) battery reports low or high voltage state incorrectlyDec, 2025
- Node Shutdown Due to NVMEM Battery Capacity LowDec, 2025
- Is it possible to determine why node down from ONTAP System Manager?Dec, 2025
- ONTAP event log reports low memoryDec, 2025
- Slow commvault backup performance to destination FlexGroup or FlexVolDec, 2025
- Emulex HBA losing connection on single port on ONTAP storageDec, 2025
- Weekly 'NVRAM destage failure predicted for device: NVRAM12' errorsDec, 2025
- How to power up all ONTAP nodes in a cluster following a graceful shutdown
- How to perform graceful shutdown and power up of all ONTAP nodes in a cluster
- BIOS updates for memory reliability and the PPR feature
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
Highest rated
(rating)- boot_recovery procedure does not complete
- Spare disks are missing the root partition space (P3)
- BMC upgrade failed - Backup BMC Revision : Corrupted BMC
- AFF A900 node shuts down without panic string or error messages
- Card in slot X (1-15B3-1017-32) is not supported in AFF-A700
- Migrate to new cluster switches
- The network port is down in the ifgrp
- Host port failure during shelf firmware upgrade
- AFF A250/FAS500f BIOS firmware update to 17.9, 17.10 or 17.11 causes node to power down
- How to collect the BMC log pack on an AFF A900, FAS9500
- nvmem.battery.FET.off:alert or callhome.battery.warning:alert WARNING
- How to determine PSU input voltage type via CLI
- Event message Show: Controller failover of node is not possible, unsynchronized log
- How to add a PCI card to a storage system when the slot is in use?
- SPNewVersionAvailableAlert is triggered
Recently updated
(date updated)- BMC SEL Full Due to Excessive "SNMP trap successfully sent" Events
- Boot Device File System Corruption Detected
- Amber LED on in shelf with disk status "FAULT REQSTD"
- X380_SCBPE10TA07 shows as 100GB in sysconfig -a
- FAS8300 Environmental Reason Shutdown (Multiple fans failed)
- Will AFF-C30 node shutdown when management port have excessive traffic flow in?
- Ethernet switch is showing degraded due to SwitchReboot_Alert
- Failed to create aggregate : ksmfRawZapi_iterator took longer than 110 seconds to complete
- How to turn off the Bezel LED on systems running BMC 19.x
- Unable to Re-Enable Cluster Switch Monitoring After Migrating to newer switches
- ONTAP crashes due to non-responsive MGWD process
- Cluster port repeatedly goes down and up
- Sensor 7 or sensor 13 over-temperature warning on NS224
- Coin cell Real Time Clock (RTC) battery reports low or high voltage state incorrectly
- Node Shutdown Due to NVMEM Battery Capacity Low
Recently added
(date created)- BMC SEL Full Due to Excessive "SNMP trap successfully sent" Events
- Will AFF-C30 node shutdown when management port have excessive traffic flow in?
- Is it possible to determine why node down from ONTAP System Manager?
- Fail to retrieve BMC sensor value during BBU FW auto upgrade
- Does the FAS2820 e0m port support Ethernet 10000Mb?
- Node is in partial giveback due to disk or disks "left behind" post-takeover
- 4-Port Cluster Interconnect Card Not Seeing Partner During Cluster Setup AFF-A20
- X380 TM10E10TA07 shows as 100GB in sysconfig -a
- Shelf Power Supply DC Undervoltage Warning on FAS8200 (DS224-12) During Boot
- ONTAP crashes due to non-responsive MGWD process
- Is BES-53248 interface 1/1 in RCFv1.6 a physical port?
- Can the number of disks used for the root aggregate be changed during cluster setup?
- FAS8200 Node Down and Partner Node Reports PSU1/PSU2 Critical
- DS460C reports "HOSTPORTFAIL - Disabled by IOM" due to drawer fault
- ONTAP Spare Low Alerts on Multiple Nodes
