ONTAP Hardware KBs
ONTAP Hardware KBs
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process
Provides guidance around the disk failure process
Other Resources
- Fault LED on controller due to DomainMismatchFromNodeToShelf_AlertSep, 2024
- Bat 3.0V is critical lowSep, 2024
- Power fail message displays after a NIC firmware upgradeSep, 2024
- AFF A900 HA interconnect Port ic6a link flappingSep, 2024
- Incorrect line voltage from PDU is causing amber light on system power supplySep, 2024
- Unwanted SNMP outbound traffic from management LIFsSep, 2024
- BMC firmware update below baseline version not supported after controller replacementSep, 2024
- Controller Hardware Upgrade: Adding AFF A250 nodes to existing cluster report HA interconnect errors and cannot perform takeoverSep, 2024
- ANDU paused: node not in 'waiting for giveback' state due to BIOS firmware upgrade failureSep, 2024
- Unable to delete SVM with error "there are objects associated with the Vserver"Sep, 2024
- Node not powering ON, Host Power is OffSep, 2024
- Node down and multiple sensors display "No Reading."Sep, 2024
- ses.status.psWarning error detected due to IOM hungSep, 2024
- In an HA pair, can I connect the shelf using 0a/0b instead of 0a/0d?Sep, 2024
- How to justify volume metadata footprint in ONTAP 9Sep, 2024
- How to partition and unpartition a drive manually in ONTAP 9Sep, 2024
- The SP continuously shows "P5V_STBY" errorsSep, 2024
- Panic PCI Error NMI from device(s) PLX PCIE 8725 switch on ControllerSep, 2024
- "A power sensor P12V STBY in the controller module is not readable" occurs frequently on FAS8200 systemsSep, 2024
- Background disk firmware update process skipped updating one diskSep, 2024
- How to identify a failed disk prior to replacement
- How to perform an IOM removal/replacement
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
- How to update the Service Processor firmware when a Web server is unavailable
- How to determine the disk and shelf firmware version on a controller and verify it is up-to-date
- How to use RLM to collect data required to troubleshoot a hardware issue
- How to change disk ownership between two heads on FAS2000 or FAS3000 series controllers
Highest rated
(rating)- How to disable NAE aggregate-level encryption with an SVM root volume and MDV_CRS volume
- How to troubleshoot during part replacement receiving message "WARNING: there do not appear to be any disks attached to the system"
- DS460C (DS460-12) multiple SHELF_FAULT and SHELF COOLING UNIT FAILED reported by ONTAP
- Environmental Shutdown (nvmem.battery.capLowCrit)
- Uncorrectable memory error on an AFF / FAS system with PPR
- Is there other way to avoid file collision than enabling the 64-bit file IDs when file count of a flexgroup exceed 2 billion?
- How to add a PCI card to a storage system when the slot is in use?
- Node fails to boot due to faulty motherboard and reports "Resetting SP from primary FW"
- SPNewVersionAvailableAlert is triggered
- Is ADP limited to the internal disk on the FAS2720?
- Cluster ports e0a and e0b go down causing a CLAM panic - Power cycle does not resolve
- EMULEX Adapter Showing a "?" in Switch Port Field After SFP Replacement
- AFF-A250/FAS500f BIOS firmware update to 17.9 or 17.10 causes node to power down
- System Manager Pre-update check validation fails: Shelves and Sensors check
- ses.config.diskStackMaxError when disk bays exceeds the maximum number supported
Recently updated
(date updated)- Fault LED on controller due to DomainMismatchFromNodeToShelf_Alert
- Bat 3.0V is critical low
- Power fail message displays after a NIC firmware upgrade
- AFF A900 HA interconnect Port ic6a link flapping
- Incorrect line voltage from PDU is causing amber light on system power supply
- Unwanted SNMP outbound traffic from management LIFs
- BMC firmware update below baseline version not supported after controller replacement
- Controller Hardware Upgrade: Adding AFF A250 nodes to existing cluster report HA interconnect errors and cannot perform takeover
- ANDU paused: node not in 'waiting for giveback' state due to BIOS firmware upgrade failure
- Unable to delete SVM with error "there are objects associated with the Vserver"
- Node not powering ON, Host Power is Off
- Node down and multiple sensors display "No Reading."
- ses.status.psWarning error detected due to IOM hung
- In an HA pair, can I connect the shelf using 0a/0b instead of 0a/0d?
- How to justify volume metadata footprint in ONTAP 9
Recently added
(date created)- AFF A900 HA interconnect Port ic6a link flapping
- Power fail message displays after a NIC firmware upgrade
- ANDU paused: node not in 'waiting for giveback' state due to BIOS firmware upgrade failure
- ses.status.psWarning error detected due to IOM hung
- In an HA pair, can I connect the shelf using 0a/0b instead of 0a/0d?
- Node down and multiple sensors display "No Reading."
- Background disk firmware update process skipped updating one disk
- DISK REDUNDANCY FAILED due to faulty chassis
- NS224 Shelf Fan Failure
- Controller Hardware Upgrade: Aggregate Relocation Fails on 'vetoed by lock_manager'
- FAS8200 cannot power on
- The FIX version of CONTAP-158564 still has the 'l2_reachability' error
- AFF A800 goes down with a fatal parity error
- Does SU562 occur on platforms with fewer than 32 cores?
- What is the 'TIC_TEMP' sensor used for?