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    • How to return a defective part to NetApp using DHL
      https://kb.netapp.com/Support/NSS/Installed_Products/How_to_return_a_defective_part_to_NetApp_using_DHL
      Applies to NetApp defective parts NetApp unused parts Description How to return defective hardware parts to NetApp using DHL
    • CPU Starvation Detected:rdb.node.starvation
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/CPU_Starvation_Detected_rdb_node_starvation
      Applies to Azure CVO Issue CPU starvation reported for all the mhost processes.
    • NFSv3 mount from clients hang and timeout due to portmapper blocked on firewall
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/NFSv3_mount_from_clients_hang_and_timeout_due_to_portmapper_blocked_on_firewall
      Applies to ONTAP 9 NFS v3 Issue Fresh attempts to mount NFS export hang and throw below (or similar) error [root@RHEL7 ~] mount.nfs: Connection timed out Existing mounts continue to work until or unle...Applies to ONTAP 9 NFS v3 Issue Fresh attempts to mount NFS export hang and throw below (or similar) error [root@RHEL7 ~] mount.nfs: Connection timed out Existing mounts continue to work until or unless they are unmounted
    • Installing  licenses fails when installed  with old NLF bundles on other nodes
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/Installing__licenses_fails_when_installed__with_old_NLF_bundles_on_other_nodes
      The feature listed in the error are licensed with old NLF bundles on other nodes Tue Aug 13 2024 09:14:58 +02:00 [kern_mgwd:info:2966] 0x823730400: 8803e8000066420a: ERR: license_mgmt: is_lic_installe...The feature listed in the error are licensed with old NLF bundles on other nodes Tue Aug 13 2024 09:14:58 +02:00 [kern_mgwd:info:2966] 0x823730400: 8803e8000066420a: ERR: license_mgmt: is_lic_installed_as_other_type:src/license_mgmt/license_mgmt.cc:255 License SnapLock with Type capacity is already installed with Type enabled for host_id 651830000112
    • Post SnapCenter upgrade to 6.0.1 schedules jobs are not triggered and resources group cannot be modified
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/Post_SnapCenter_upgrade_to_6.0.1_schedules_jobs_are_not_triggered_and_resources_group_cannot_be_modified
      Applies to SnapCenter Server (SC) 6.0.1 Issue Upgrading SnapCenter from older versions to 6.0.1 fails to create scheduled jobs and SC predefined schedules Resources groups cannot be modified and fails...Applies to SnapCenter Server (SC) 6.0.1 Issue Upgrading SnapCenter from older versions to 6.0.1 fails to create scheduled jobs and SC predefined schedules Resources groups cannot be modified and fails with error-
    • Cannot create Snapshot from volume created via Graphical User Interface - GUI
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/Cannot_create_Snapshot_from_volume_created_via_Graphical_User_Interface_-_GUI
      Applies to ONTAP 9 System Manager Issue When attempting to create a snapshot on a volume created via GUI, the snapshot creation process appears to complete, but no snapshot is created or listed. Volum...Applies to ONTAP 9 System Manager Issue When attempting to create a snapshot on a volume created via GUI, the snapshot creation process appears to complete, but no snapshot is created or listed. Volumes created via the CLI do not exhibit this issue and snapshots can be created and listed successfully.
    • How to change (downgrade/upgrade) the ONTAP version on a new system installation
      https://kb.netapp.com/on-prem/ontap/Upgrade/Upgrade-KBs/How_to_revert_ONTAP_vertion_on_a_new_installation_system
      Applies to ONTAP 9 Answer Perform one of the options below: How to perform the option 7 "Install new software first" from the ONTAP boot menu How to use the boot_recovery LOADER command for installing...Applies to ONTAP 9 Answer Perform one of the options below: How to perform the option 7 "Install new software first" from the ONTAP boot menu How to use the boot_recovery LOADER command for installing ONTAP for initial setup of a system Additional Information There are practical limitations to the version of ONTAP that can be installed.
    • boot_diags failed after replacing DIMM
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/boot_diags_failed_after_replacing_DIMM
      File "/usr/bin/field-diag/modules/__init__.py", line 2, in <module> File "/usr/bin/field-diag/modules/defines.py", line 226, in <module> File "/usr/bin/field-diag/modules/defines.py", line 76, in __in...File "/usr/bin/field-diag/modules/__init__.py", line 2, in <module> File "/usr/bin/field-diag/modules/defines.py", line 226, in <module> File "/usr/bin/field-diag/modules/defines.py", line 76, in __init__ File "/usr/bin/field-diag/modules/defines.py", line 154, in check_and_set_log_path File "/usr/bin/field-diag/modules/defines.py", line 184, in check_log_path File "/usr/lib/python2.7/os.py", line 150, in makedirs File "/usr/lib/python2.7/os.py", line 157, in makedirs
    • SnapCenter plugin for Oracle archive log backup fails: Failed to save the consistency group. Error: Connection timed out
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/SnapCenter_plugin_for_Oracle_archive_log_backup_fails_Failed_to_save_the_consistency_group_Error_Connection_timed_out
      Throwing error The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: Connection timed out 2023-08-04T02:18:23.1177913+00:00 Informatio...Throwing error The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: Connection timed out 2023-08-04T02:18:23.1177913+00:00 Information SAL PID=[4240] TID=[7484] [Resource pool] [SNAPSTAR_MODE] Re-adding the connection 'StorageSystemId: '<cluster>', Controller: 'abc.abc.abc.abc'' for the identity 'Name : [<svm>] 2023-08-04T02:18:23.1177913+00:00 Error SAL PID=[4240] TID=[7484] Failed to save the consistency group.
    • Files are deleted by delete on close and waiting for someone close the files but it is not shown on locks shows
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Files_are_deleted_by_Delete_on_close_and_weiting_for_someone_close_the_files_but_it_not_shown_by_locks_show
      Applies to ONTAP 9 Issue Files are deleted by Delete-on-Close, but files are still shown by CIFS accessing due to someone opening the file and never closing it Files can not be accessible ONTAP send b...Applies to ONTAP 9 Issue Files are deleted by Delete-on-Close, but files are still shown by CIFS accessing due to someone opening the file and never closing it Files can not be accessible ONTAP send back the NT_status error "STATUS_DELETE_PENDING" By the command vserver locks show, there are no locks showing who is opening & locking those files
    • Unable to boot - PANIC  : Partner Present: invalid partner module
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Unable_to_boot_PANIC_Partner_Present_invalid_partner_module
      Applies to AFF A300, AFF A220, AFF A200, AFF C190 FAS8200, FAS2750, FAS2720, FAS2650, FAS2620 Issue Storage systems experience an "invalid partner module" system disruption and is in a boot loop Conso...Applies to AFF A300, AFF A220, AFF A200, AFF C190 FAS8200, FAS2750, FAS2720, FAS2650, FAS2620 Issue Storage systems experience an "invalid partner module" system disruption and is in a boot loop Console logs on the failed node displays: PANIC : Partner Present: invalid partner module