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NetApp Knowledgebase

Service Processor is not functioning

Views:
178
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • NetApp AFF and FAS systems
  • Clustered Data ONTAP 8
  • Clustered Data ONTAP 9
  • Service Processor - SP
  • Baseboard Management Controller - BMC
  • Management port - e0m

Issue

Unable to connect to the service processor via SSH, firmware image and version is seen as "unknown".Refer to the additional information section for more details.

 

 

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