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    • e0a/e0b link flaps on A300/FAS8200, A200/FAS2600, A220/FAS2700,C190 may cause a Takeover
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/e0a_e0b_link_flaps_on_A300_FAS8200_A200_FAS2600_A220_FAS2700_C190_may_cause_a_Takeover
      Cluster ports e0a/e0b links flap or go down at the same time, with or without a node takeover. This could be caused by hardware failure on one of the nodes. KB article provides steps to identify the a...Cluster ports e0a/e0b links flap or go down at the same time, with or without a node takeover. This could be caused by hardware failure on one of the nodes. KB article provides steps to identify the affected node and resolve the issue.
    • Initializing snapmirror relationship to an aggregate with FabricPool and destination aggregate fills up
      https://kb.netapp.com/on-prem/ontap/DP/SnapMirror/SnapMirror-KBs/Initializing_snapmirror_relationship_to_an_aggregate_with_FabricPool_and_destination_aggregate_fills_up
      Applies to ONTAP 9 FabricPool Issue While initializing snapmirror relationship to destination aggregate with Fabricpool and the destination aggregate ran out of space.
    • HA links down on the nodes with internal interconnect
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/HA_links_down_on_the_nodes_with_internal_interconnect
      The HA interconnect is via the midplane and the event logs report the links as down: Sat Oct 23 21:35:49 +0200 [node: gop_eq_thread: ic.linkStatusChange:info]: HA interconnect: Port ic0a link is down....The HA interconnect is via the midplane and the event logs report the links as down: Sat Oct 23 21:35:49 +0200 [node: gop_eq_thread: ic.linkStatusChange:info]: HA interconnect: Port ic0a link is down. Sat Oct 23 21:36:13 +0200 [node: cfdisk_config: cf.diskinventory.sendFailed:debug]: params: {'errorCode': '0', 'reason': 'HA Interconnect down'} The HA links may also be seen flapping in some cases. Use the "cluster ha modify -configured An attempt to configure HA fails with the below error:
    • AFF C190, AFF A200, FAS2750, AFF A800 attention LED ON, Set by Expander/BMC
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/AFF_C190_AFF_A200_FAS2750_AFF_A800_attention_LED_ON_Set_by_Expander_BMC
      AFF C190 AFF A220 AFF A800 FAS2750 Controller attention LED on. BMC output of AFF A800 of command system fru led show all will report FRU LED ID 1 is on FRU LED ID 3 is on. FRU LED ID 4 is off BMC out...AFF C190 AFF A220 AFF A800 FAS2750 Controller attention LED on. BMC output of AFF A800 of command system fru led show all will report FRU LED ID 1 is on FRU LED ID 3 is on. FRU LED ID 4 is off BMC output of AFF C190, AFF A200, FAS2750 command system fru led show all will report BMC node_name> system fru led show all FRU LED ID 1 is off FRU LED ID 2 is on. Set by Expander/BMC FRU LED ID 3 is off FRU LED ID 4 is on FRU LED ID 5 is off FRU LED ID 6 is off FRU LED ID 7 is off FRU LED ID 8 is off
    • "(CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1, PSU2.) ERROR" AutoSupport message occurs
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/CHASSIS_POWER_DEGRADED__Power_Supply_Status_Critical__PSU1_PSU2_ERROR_AutoSupport_message_occurs
      AutoSupport is triggered that the chassis power supply are degraded. HA Group Notification from node-02 (CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1, PSU2.) ERROR [node-02: monitor: mon...AutoSupport is triggered that the chassis power supply are degraded. HA Group Notification from node-02 (CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1, PSU2.) ERROR [node-02: monitor: monitor.globalStatus.critical:EMERGENCY]: Power Supply Status Critical: PSU1, PSU2. [node-02: power_low_monitor: monitor.chassisPowerSupplies.ok:info]: Chassis power supplies OK [node-02: monitor: monitor.globalStatus.ok:info]: The system's global status is normal
    • BMC/SP firmware unknown, Not able to set the IP address of BMC
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/BMC_SP_firmware_unknown_Not_able_to_set_the_IP_address_of_BMC
      Applies to AFF-A220 FAS2720 FAS2750 FAS8200 ONTAP 9.x Issue Firmware Version 'Unknown Not able to update the firmware or set IP on BMC or SP In sysconfig -a, the only out you see for the Service Proce...Applies to AFF-A220 FAS2720 FAS2750 FAS8200 ONTAP 9.x Issue Firmware Version 'Unknown Not able to update the firmware or set IP on BMC or SP In sysconfig -a, the only out you see for the Service Processor. Service Processor Status: Online
    • DIMM mapped out with error 0x30 during boot on A300, A220, A200, FAS8200, FAS27xx, FAS26xx
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/DIMM_mapped_out_with_error_0x30_during_boot_on_A300_A220_A200_FAS8200_FAS27xx_FAS26xx
      Applies to AFF A300 AFF A220 AFF A200 FAS8200 After a reboot, the system fails to boot with the error DIMM:x mapped out with the error code 0x30. Error on boot: System DIMM configuration is not suppor...Applies to AFF A300 AFF A220 AFF A200 FAS8200 After a reboot, the system fails to boot with the error DIMM:x mapped out with the error code 0x30. Error on boot: System DIMM configuration is not supported on FAS2650 Please check the DIMM placement on SLOT-2 ... BIOS Version: 11.2.1 Portions Copyright (C) 2014-2018 NetApp, Inc. All Rights Reserved. Initializing System Memory ... DIMM:2 mapped out. BIOS MRC HW R/W test error. Major / Minor Error Code: 0x30 / 0x1C Complete channel mapped out.
    • Node down due to "CPU_Cat_Error" event
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Node_down_due_to_CPU_Cat_Error_event
      Applies to AFF-A220 FAS2750 FAS2720 FAS2650 AFF-C190 Issue No error messages found in the BMC console logs. The BMC events show the CPU_Cat_Error just before the Heartbeat stop: Record 1458: Mon Mar 3...Applies to AFF-A220 FAS2750 FAS2720 FAS2650 AFF-C190 Issue No error messages found in the BMC console logs. The BMC events show the CPU_Cat_Error just before the Heartbeat stop: Record 1458: Mon Mar 30 13:15:07.660000 2020 [IPMI.notice]: 00ba | 02 | EVT: 0301ffff | CPU_Cat_Error | Assertion Event, "State Asserted" Record 1459: Mon Mar 30 13:26:15.570000 2020 [BMC.critical]: Heartbeat stopped
    • ANDU paused due to hung BIOS upgrade
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/ANDU_paused_due_to_hung_BIOS_upgrade
      Record 1053: Mon Nov 09 18:45:27.970000 2020 [IPMI.notice]: (PUA) Enable power to all PCIe slots Record 1054: Mon Nov 09 18:45:27.970000 2020 [IPMI.notice]: (PUA) Enable power to all PCIe on board dev...Record 1053: Mon Nov 09 18:45:27.970000 2020 [IPMI.notice]: (PUA) Enable power to all PCIe slots Record 1054: Mon Nov 09 18:45:27.970000 2020 [IPMI.notice]: (PUA) Enable power to all PCIe on board device Record 1056: Mon Nov 09 18:45:28.030000 2020 [IPMI.notice]: (PUA) Power status of all PCIe slots unchanged Record 1057: Mon Nov 09 18:45:37.790000 2020 [IPMI.notice]: 0089 | 02 | EVT: 6fc220ff | System_FW_Status | Assertion Event, "Bootloader is running"
    • The Service Processor on node "nodename" is not reachable
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/The_Service_Processor_on_node_nodename_is_not_reachable
      Applies to AFF A220 AFF C190 ONTAP 9 Issue After logging in to the BMC the nodename is not shown in the prompt: BMC> Expected prompt: BMC nodename>
    • Service Processor is not functioning
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Service_Processor_is_not_functioning
      Applies to NetApp AFF and FAS systems ONTAP 9 Service Processor - SP Baseboard Management Controller - BMC Management port - e0M Issue Unable to connect to the service processor via SSH, firmware imag...Applies to NetApp AFF and FAS systems ONTAP 9 Service Processor - SP Baseboard Management Controller - BMC Management port - e0M Issue Unable to connect to the service processor via SSH, firmware image and version is seen as "unknown". Refer to the additional information section for more details.