Applies to NetApp AFF and FAS systems ONTAP 9 Service Processor - SP Baseboard Management Controller - BMC Management port - e0M Issue Unable to connect to the service processor via SSH, firmware imag...Applies to NetApp AFF and FAS systems ONTAP 9 Service Processor - SP Baseboard Management Controller - BMC Management port - e0M Issue Unable to connect to the service processor via SSH, firmware image and version is seen as "unknown". Refer to the additional information section for more details.
The node with the boot device experiencing the issue will panic or fail to reboot with errors referencing CPU hung, mgwd unresponsive or boot device not found