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Service Processor Error: show failed: RPC: Unable to receive
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Service_Processor_Error__show_failed__RPC__Unable_to_receive
Service Processor (SP) FW 4.1P2 ::> system service-processor show IP Firmware Node Type Status Configured Version IP Address ------------- ---- ----------- ------------ --------- ---------------------...Service Processor (SP) FW 4.1P2 ::> system service-processor show IP Firmware Node Type Status Configured Version IP Address ------------- ---- ----------- ------------ --------- ------------------------- node_name SP online true 4.1P2 23.1.17.82 Error: show failed: RPC: Unable to receive Number of connection requests for the socket bound to port 935 having the IP ad dress * has reached the limit of 1536 connections. This event has occurred 98 times since the last warning.
Emergency shutdown: Environmental Reason Shutdown (Battery charging current failed) due to an overloaded Service Processor
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Emergency_shutdown__Environmental_Reason_Shutdown_Battery_charging_current_failed_due_to_an_overloaded_Service_Processor
Sat Jun 20 10:01:01 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU FAN1 is not readable. Sat Jun 20 10:08:04 CEST [node_name: env_mgr: monitor.fru.info....Sat Jun 20 10:01:01 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU FAN1 is not readable. Sat Jun 20 10:08:04 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU FAN2 is not readable. Sat Jun 20 10:11:15 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU PSU2 is not readable.
Service processor not configured event generated on Active IQ Unified Manager(AIQUM) server
https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Service_processor_not_configured_event_generated_on_Active_IQ_Unified_Manager_AIQUM_server
Applies to Active IQ Unified Manager (AIQUM) 9.x Issue Service Processor Not Configured event generated and alert triggered on the AIQUM server.
ONTAP Service Processor output "Error: command failed: Database is not open."
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/ONTAP_Service_Processor_output_Error__command_failed__Database_is_not_open
Applies to FAS8200 ONTAP version: 9.5P13 Service Processor (SP) version: 5.6P2 Issue Controller replacement running SP fw. version 5.6P2. No SSH to the SP of that node SP status on that node not visib...Applies to FAS8200 ONTAP version: 9.5P13 Service Processor (SP) version: 5.6P2 Issue Controller replacement running SP fw. version 5.6P2. No SSH to the SP of that node SP status on that node not visible in the ONTAP command line interface (CLI). Example: ::> system service-processor show IP Firmware Node Type Status Configured Version IP Address Node_name1 SP online true 5.6P2 xxx.yyy.zzz.ttt Error: show failed: Database is not open.
Service Processor showing Unknown Status
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Service_Processor_showing_Unknown_Status
Applies to FAS8300 ONTAP9.7P6 Issue Service Processor is showing Unknown in SYSCONFIG-A of auto support Service Processor Status: Unknown Firmware Version: 13.4 Mgmt MAC Address: xx:xx:xx:xx:xx:xx Eth...Applies to FAS8300 ONTAP9.7P6 Issue Service Processor is showing Unknown in SYSCONFIG-A of auto support Service Processor Status: Unknown Firmware Version: 13.4 Mgmt MAC Address: xx:xx:xx:xx:xx:xx Ethernet Link: up, 1Gbps Using DHCP: no
What is a Service Processor and how do I use it?
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/What_is_a_Service_Processor_and_how_do_I_use_it
What is a Service Processor and how to use it? How to login to SP? How to configure the SP and what are the prerequisites?
SP log reports "sp.ipmi.lost.shutdown" and "[user_env_mgr:error] env_halt"
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/SP_log_reports_sp_ipmi_lost_shutdown_and_user_env_mgr_error_env_halt
Service Processor (SP) log reports "sp.ipmi.lost.shutdown" and "[user_env_mgr:error] env_halt". 00000045.0004b807 12ccd1be Tue Feb 18 2020 19:08:03 +09:00 [sp.heartbeat.stopped:warning] Have not recei...Service Processor (SP) log reports "sp.ipmi.lost.shutdown" and "[user_env_mgr:error] env_halt". 00000045.0004b807 12ccd1be Tue Feb 18 2020 19:08:03 +09:00 [sp.heartbeat.stopped:warning] Have not received a packet heartbeat from the Service Processor (SP) in last 540 seconds. 00000045.0004b823 12ccd5c9 Tue Feb 18 2020 19:09:46 +09:00 [spmgmt.driver.timeout:warning] The software driver for the Service Processor (SP) detected a problem: Unable to update SP network information at this time.
Service Processor is not functioning
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Service_Processor_is_not_functioning
Applies to NetApp AFF and FAS systems ONTAP 9 Service Processor - SP Baseboard Management Controller - BMC Management port - e0M Issue Unable to connect to the service processor via SSH, firmware imag...Applies to NetApp AFF and FAS systems ONTAP 9 Service Processor - SP Baseboard Management Controller - BMC Management port - e0M Issue Unable to connect to the service processor via SSH, firmware image and version is seen as "unknown". Refer to the additional information section for more details.
Service processor (SP) firmware upgrade is stuck at 97 percent
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Service_processor_SP_firmware_upgrade_is_stuck_at_97_percent
Applies to FAS9000 ONTAP 9 Service Processor Issue During a SP upgrade the upgrade gets stuck at 97 percent Example: Cluster ::*> system service-processor image update-progress show In Percent Node Pr...Applies to FAS9000 ONTAP 9 Service Processor Issue During a SP upgrade the upgrade gets stuck at 97 percent Example: Cluster ::*> system service-processor image update-progress show In Percent Node Progress Start Time Done End Time ---------------- -------- ------------------- ------- ------------------- cluster_01 no - 0 - cluster_02 yes - 97 - 2 entries were displayed.
Service Processor cannot obtain network configuration using DHCP
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Service_Processor_cannot_obtain_network_configuration_using_DHCP
Service Processor (SP) Node reports the following error in event logs: [NODE1: servprocd: sp.dhcp.failure:error]: Service Processor cannot obtain network configuration using DHCP. DHCP is enabled but ...Service Processor (SP) Node reports the following error in event logs: [NODE1: servprocd: sp.dhcp.failure:error]: Service Processor cannot obtain network configuration using DHCP. DHCP is enabled but no IP address is configured on the SP: ::> run -node node1 -command sysconfig -a Service Processor Status: Online Mgmt MAC Address: 00:XX:XX:XX:XX:38 Ethernet Link: up, full duplex, auto-neg complete Using DHCP: yes IPv4 configuration: IP Address: unknown IPv6 configuration: Disabled
e0M, Service Processor or BMC unreachable on network due to VLAN tagging on switch port
https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/e0M_Service_Processor_or_BMC_unreachable_on_network_due_to_VLAN_tagging_on_switch_port
Applies to After correctly physically cabling and configuring the e0M/SP/BMC, ping and SSH tests to the remote device fail You can ping the default gateway from the e0M/SP/BMC, indicating that the net...Applies to After correctly physically cabling and configuring the e0M/SP/BMC, ping and SSH tests to the remote device fail You can ping the default gateway from the e0M/SP/BMC, indicating that the network settings you applied are working, and that physical connectivity is not the issue Connectivity to your system's cluster management or node management LIF is not affected, even though the e0M/SP/BMC are on the same subnet Cluster/node management LIFs are residing on a port other than e0M