E-series Hardware KBs
- Last updated
- Mar 26, 2025
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E-series Hardware KBs
Featured
Power cycle Guide
How to power off & on your E-Series system.
How to power off & on your E-Series system.
Drive status & failures
Collection of drive failures and statuses.
Collection of drive failures and statuses.
Single degraded drive
Degraded drive channel on single drive.
Degraded drive channel on single drive.
Cache backup device failure
Cache backup device end of life for controller.
Cache backup device end of life for controller.
Controller offline
How to diagnose offline E-Series controller?
How to diagnose offline E-Series controller?
E5700 Management Task failures
Management task failures with 422 web server error.
Management task failures with 422 web server error.
Other Resources
- Is it possible to confirm whether a controller is removable based on its physical appearance rather than through the GUI?Fri, 20 Jun 2025
- E-Series multiple drive degraded path on external shelf due to wrong cablingFri, 13 Jun 2025
- E-Series ARVM disconnect and automatically recoverThu, 12 Jun 2025
- Controllers Frequently Rebooting with Panic due to bad ICON connectionWed, 04 Jun 2025
- How to disable HIC ports on StorageGRID applianceFri, 30 May 2025
- Why do the onboard iSCSI ports not show port speed?Mon, 26 May 2025
- E-Series controller reporting unknown power supply and fan locationFri, 23 May 2025
- E-Series VPD EEPROM corruption - AutoSupport MessageThu, 22 May 2025
- Failed I/O host card - iSCSI interface error detected - AutoSupport MessageThu, 22 May 2025
- E-Series Insufficient cache backup device capacity - AutoSupport MessageThu, 22 May 2025
- E-Series Controller submodel mismatch - AutoSupport MessageThu, 22 May 2025
- E-Series Controller is in Service Mode due to excessive Data Assurance errors - AutoSupport MessageMon, 19 May 2025
- E-Series Controller is in Analysis Lockdown Mode due to excessive Data Assurance errors - AutoSupport MessageMon, 19 May 2025
- E-Series drawer failed - AutoSupport MessageMon, 19 May 2025
- E-Series SANtricity OS and IOM firmware matrix for support of different drawer control modulesFri, 02 May 2025
- How to physically identify the various E-Series expansion drive shelf modulesFri, 02 May 2025
- How to physically identify the various E-Series drawer types in DE460c enclosureFri, 02 May 2025
- E-Series detects Controller redundancy lost events due to maintenance offlineThu, 01 May 2025
- IOM (ESM) temporary fails and returns to optimal in short timeThu, 24 Apr 2025
- Controller offline after replacement due to faulty BMC on NetApp EF300Thu, 17 Apr 2025
- No description of alerts sent to external Syslog server using SplunkMon, 23 Jun 2025
- E-Series disk error LED lit multiple disk bays after disk failureMon, 23 Jun 2025
- E-Series E2700 with lockdown or outage 7-segment code SE 23Mon, 23 Jun 2025
- Unable to access E-Series events in SANtricity System Manager using the monitor userMon, 23 Jun 2025
- E-series Not able to display old graphical performance statistics in SANtricity System ManagerMon, 23 Jun 2025
- EF300 or EF600 not powering on with 120v powerMon, 23 Jun 2025
- E-Series Persistent cache backup device has failed - AutoSupport MessageMon, 23 Jun 2025
- E-Series ARVM disconnect and automatically recoverMon, 23 Jun 2025
- E-Series E4000 controller reporting inter controller communication failureSun, 22 Jun 2025
- E-Series reporting degraded drive channel on single drive due to faulty driveFri, 20 Jun 2025
- Is it possible to confirm whether a controller is removable based on its physical appearance rather than through the GUI?Fri, 20 Jun 2025
- E-Series reports Two wire interface bus failureThu, 19 Jun 2025
- E-Series Notification (Write-back caching forcibly disabled) CRITICAL due to faulty batteryWed, 18 Jun 2025
- E-Series power supply failed - No power inputMon, 16 Jun 2025
- E-Series multiple drive degraded path on external shelf due to wrong cablingFri, 13 Jun 2025
- Controllers Frequently Rebooting with Panic due to bad ICON connectionFri, 13 Jun 2025
- E-Series drive error prevents volume redistribution by error with API 835Thu, 12 Jun 2025
- E-Series alert with several degraded SAS errorsThu, 12 Jun 2025
- How to perform an IOM removal/replacementThu, 05 Jun 2025
- SANtricity OS upgrade fails with Downloads are disabled due to NVSRAM settingWed, 04 Jun 2025
Most popular
(views)- How to power DOWN and power UP an E-Series storage system
- What are the Default Management Port IP addresses available on E-Series controllers?
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- E-series persistent cache backup device at end of life
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- What are the E-Series Controller Shell Passwords?
- E-Series Persistent cache backup device has failed - AutoSupport Message
- E-Series drive failure - AutoSupport Message
- E-Series E2800 controller management failures due to loss of internal ethernet communication link
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- E-Series reports Fibre channel link errors - threshold exceeded Critical error
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Highest rated
(rating)- What is Watchdog Timer?
- E-Series reporting degraded drive channel on single drive
- E-Series reports unreadable sectors detected on multiple drives due to a faulty controller
- E-series all 12 disk drives are Loss of redundancy status in one Drawer
- E-Series controller offline startup error power on default SE 88 or only 88
- E-Series power supply failed - No power input
- E-Series controller in lockdown state OE Lt after encountering configuration issues during startup
- E-Series E54xx/E55xx/E27xx/E56xx controller locks down with status of "Memory Parity Error" and 7-segment code sequence "OE L2 CF dx"
- How to replace an E-Series DE460c controller/expansion shelf
- System detected that a non-FRU component was replaced - OE: Operational Error Lr: non-FRU component replaced
- E-Series Notification (Write-back caching forcibly disabled) CRITICAL due to faulty battery
- How to identify the PSID on a FIPs capable drive
- E-Series controllers go into OE LU after adding a new shelf
- "Controller wide port has gone to failed state" during SANtricity upgrade
- E-Series Write-back caching forcibly disabled - AutoSupport Message
Recently updated
(date updated)- No description of alerts sent to external Syslog server using Splunk
- E-Series disk error LED lit multiple disk bays after disk failure
- E-Series E2700 with lockdown or outage 7-segment code SE 23
- Unable to access E-Series events in SANtricity System Manager using the monitor user
- E-series Not able to display old graphical performance statistics in SANtricity System Manager
- EF300 or EF600 not powering on with 120v power
- E-Series Persistent cache backup device has failed - AutoSupport Message
- E-Series ARVM disconnect and automatically recover
- E-Series E4000 controller reporting inter controller communication failure
- E-Series reporting degraded drive channel on single drive due to faulty drive
- Is it possible to confirm whether a controller is removable based on its physical appearance rather than through the GUI?
- E-Series reports Two wire interface bus failure
- E-Series Notification (Write-back caching forcibly disabled) CRITICAL due to faulty battery
- E-Series power supply failed - No power input
- E-Series multiple drive degraded path on external shelf due to wrong cabling
Recently added
(date created)- Is it possible to confirm whether a controller is removable based on its physical appearance rather than through the GUI?
- E-Series multiple drive degraded path on external shelf due to wrong cabling
- E-Series ARVM disconnect and automatically recover
- Controllers Frequently Rebooting with Panic due to bad ICON connection
- How to disable HIC ports on StorageGRID appliance
- Why do the onboard iSCSI ports not show port speed?
- E-Series controller reporting unknown power supply and fan location
- E-Series VPD EEPROM corruption - AutoSupport Message
- Failed I/O host card - iSCSI interface error detected - AutoSupport Message
- E-Series Insufficient cache backup device capacity - AutoSupport Message
- E-Series Controller submodel mismatch - AutoSupport Message
- E-Series Controller is in Service Mode due to excessive Data Assurance errors - AutoSupport Message
- E-Series Controller is in Analysis Lockdown Mode due to excessive Data Assurance errors - AutoSupport Message
- E-Series drawer failed - AutoSupport Message
- E-Series SANtricity OS and IOM firmware matrix for support of different drawer control modules