E-series Hardware KBs
E-series Hardware KBs
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Power cycle Guide
How to power off & on your E-Series system.
How to power off & on your E-Series system.
Drive status & failures
Collection of drive failures and statuses.
Collection of drive failures and statuses.
Single degraded drive
Degraded drive channel on single drive.
Degraded drive channel on single drive.
Cache backup device failure
Cache backup device end of life for controller.
Cache backup device end of life for controller.
Controller offline
How to diagnose offline E-Series controller?
How to diagnose offline E-Series controller?
E5700 Management Task failures
Management task failures with 422 web server error.
Management task failures with 422 web server error.
Other Resources
- InfiniBand Partition Key (PKEY) Support on E-Series ControllersMon, 18 Aug 2025
- E-Series degraded drive channel on single drive due to faulty DE460c chassisThu, 14 Aug 2025
- Host I/O errors due to hardware faults on E-SeriesFri, 08 Aug 2025
- Recovery Guru alerts a hot spare is in use following disk replacementWed, 30 Jul 2025
- E-Series Controller cache not enabled or was internally disabled due to Nominal temperature exceeded alertTue, 29 Jul 2025
- "E-Series Notification (Drive path redundancy lost) CRITICAL" AutoSupport doesn't trigger automatic case creationSat, 26 Jul 2025
- Controller reboot due to PI Flags set for non-pi commandThu, 24 Jul 2025
- Is there a way to monitor the Memory ECC Error Count in SANtricity OSWed, 23 Jul 2025
- E-Series drive status LED doesn't light upFri, 18 Jul 2025
- E-Series management port unreachable for one controllerFri, 18 Jul 2025
- E-Series BMC reports false alerts on EF600 EF300 with SANtricity OS 11.80.1 or laterThu, 17 Jul 2025
- E-Series drive shows as incompatible and offlineSat, 12 Jul 2025
- "Host-side SFP Unsupported" alert detected and resolved automaticallyFri, 11 Jul 2025
- E-Series MEL spamming VDD events after drive failureTue, 01 Jul 2025
- IOM-B Maximum Data Rate Showing as UnknownTue, 01 Jul 2025
- E-Series VOLUME_HOT_SPARE_IN_USE after disk replacementMon, 30 Jun 2025
- NetApp E-Series volume failure caused by single drive failureTue, 24 Jun 2025
- Is it possible to confirm whether a controller is removable based on its physical appearance rather than through the GUI?Fri, 20 Jun 2025
- E-Series reporting inter controller communication failure during firmware upgradeMon, 16 Jun 2025
- E-Series multiple drive degraded path on external shelf due to wrong cablingFri, 13 Jun 2025
- E4000 replacement controller does not sync with surviving and goes in ACS lockdownWed, 03 Sep 2025
- E-Series Persistent cache backup device has failed - AutoSupport MessageWed, 03 Sep 2025
- E-Series Drive unresponsive after replacementWed, 03 Sep 2025
- E-Series controllers offline with 7-segment code AE after power outageWed, 03 Sep 2025
- IOM (ESM) temporary fails and returns to optimal in short timeWed, 27 Aug 2025
- E-Series drive shows as incompatible and offlineMon, 25 Aug 2025
- Drawer slot showing unavailable in SANtricity upon new installationFri, 22 Aug 2025
- InfiniBand Partition Key (PKEY) Support on E-Series ControllersTue, 19 Aug 2025
- E-Series management port unreachable for one controllerMon, 18 Aug 2025
- "Host-side SFP Unsupported" alert detected and resolved automaticallyMon, 18 Aug 2025
- E-Series degraded drive channel on single drive due to faulty DE460c chassisThu, 14 Aug 2025
- E-Series reporting degraded drive channel on single driveThu, 14 Aug 2025
- E-Series controller reporting unknown power supply and fan locationThu, 14 Aug 2025
- E-Series MEL spamming VDD events after drive failureThu, 14 Aug 2025
- Host I/O errors due to hardware faults on E-SeriesThu, 14 Aug 2025
- E-series SED drives unresponsive after being offline for several monthsTue, 12 Aug 2025
- Controllers in lockdown state OE L3 for Input Voltage Is Too LowMon, 11 Aug 2025
- IOM-B Maximum Data Rate Showing as UnknownMon, 11 Aug 2025
- E-Series Controller locked down with 7-segment 96 codeThu, 07 Aug 2025
- "DRAWER_OPENED-Recovery Failure Type Code: 344" reported in Recovery Guru of E-Series array when drawer is closedThu, 07 Aug 2025