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E-Series Drive unresponsive after replacement

  1. Last updated
    Mar 19, 2024
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Votes:
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Category:
e-series-systems
Specialty:
esg
Last Updated:
3/19/2024, 1:48:02 PM

Applies to

  • NetApp E-Series
  • All firmware releases

Issue

The drive is showing unresponsive after the replacement.
 
      99,    4,      6    Optimal       10.692 TB  Hard Disk Drive  SAS             12 Gbps            HUH721212AL5204  NE00              DA
      99,    4,      7    Unresponsive
      99,    4,      8    Optimal       10.692 TB  Hard Disk Drive  SAS             12 Gbps            HUH721212AL5204  NE00              DA
 
Recovery GURU message shows: 
Failure Entry 4: FAILED_DRIVE-Recovery Failure Type Code: 23
Storage array: ArrayName
Component reporting problem: Drive in bay 0
Status: Unresponsive
Location: Controller/Drive shelf 0, Drawer 0
 

 

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