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E-Series Drive reports Unresponsive

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e-series-santricity-os-controller-software
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esg
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Applies to

E-Series

Issue

  • Drive Unresponsive in E-Series storage array:
SHELF, DRAWER, BAY  STATUS        CAPACITY
0,    1,      3     Unresponsive

Failure Entry 1: FAILED_DRIVE-Recovery Failure Type Code: 23
Storage array: 
  • Event Logs:
A:6/10/26, 6:21:28 AM (06:21:28) 405139 224d Drive failed - no response at start of day - Shelf 0, Drawer 1, Bay 3 <--CRITICAL
A:6/10/26, 6:21:28 AM (06:21:28) 405138 2401 Hot swap monitor detected drive insertion - Shelf 0, Drawer 1, Bay 3 - WWN: 

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