E-series Hardware KBs
E-series Hardware KBs
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Power cycle Guide
How to power off & on your E-Series system.
How to power off & on your E-Series system.
Drive status & failures
Collection of drive failures and statuses.
Collection of drive failures and statuses.
Single degraded drive
Degraded drive channel on single drive.
Degraded drive channel on single drive.
Cache backup device failure
Cache backup device end of life for controller.
Cache backup device end of life for controller.
Controller offline
How to diagnose offline E-Series controller?
How to diagnose offline E-Series controller?
E5700 Management Task failures
Management task failures with 422 web server error.
Management task failures with 422 web server error.
Other Resources
- Drive returns CHECK CONDITION on ST8000NM0075Thu, 12 Sep 2024
- E-Series controller is placed offline by alternate during powering on due to communication through midplaneSun, 08 Sep 2024
- E-Series reporting degraded drive channel on multiple drives due to faulty drivesThu, 05 Sep 2024
- ALT_COMM_LINK_ERROR-Recovery Failure Type Code: 504Thu, 15 Aug 2024
- E-Series reporting drive tray path redundancy lostMon, 05 Aug 2024
- How is the block size for disk drive (SSD/SAS) and volume?Thu, 01 Aug 2024
- E-Series controller HIC ports show -1 downWed, 31 Jul 2024
- E-Series drive firmware package selectionWed, 31 Jul 2024
- Controller lockdown OE LF invalid drive format detectedTue, 23 Jul 2024
- E-Series EF300 Controller rebooting continuously due to fatal machine checkFri, 19 Jul 2024
- EF600 in Removed status without having serial console output even after replacementThu, 11 Jul 2024
- An IOM (ESM) has reported an exception event on E-Series due to software crashFri, 05 Jul 2024
- EF600 does not boot after DIMM replacementTue, 02 Jul 2024
- E-Series system FAN showing UNKNOWNTue, 02 Jul 2024
- Is there a provided way to measure the voltage of failed battery of E-Series system?Fri, 28 Jun 2024
- Drive DRP (Drive Power Cycle Recovery Procedure) feature is essentially broken with Otter IOMFri, 28 Jun 2024
- Loss of redundancy is detected for multiple but not all drives in controller shelfWed, 19 Jun 2024
- E-Series All FC Connections on Controller show downMon, 17 Jun 2024
- Cache Active LED remains on even after E-Series EF300/EF600 is placed offlineWed, 12 Jun 2024
- ESXi guest OS crashes due to a single disk failure of E-SeriesMon, 20 May 2024
- E-Series core dump has been captured - AutoSupport MessageFri, 13 Sep 2024
- A drawer in the tray has become degraded by controller failureFri, 13 Sep 2024
- Replaced drive does not start reconstruction or copyback, displays unassignedThu, 12 Sep 2024
- E-Series Persistent cache backup device has failed - AutoSupport MessageThu, 12 Sep 2024
- E-Series reporting degraded drive channel on single driveThu, 12 Sep 2024
- Drive returns CHECK CONDITION on ST8000NM0075Thu, 12 Sep 2024
- E-Series controller is placed offline by alternate during powering on due to communication through midplaneSun, 08 Sep 2024
- E-Series reporting degraded drive channel on multiple drives due to faulty drivesThu, 05 Sep 2024
- E-Series after drive replacement the recovery-guru shows the hot spare missingMon, 02 Sep 2024
- An IOM (ESM) has reported an exception event periodically without detecting any clear problems on E-SeriesThu, 29 Aug 2024
- E-Series alert with several degraded SAS errorsThu, 29 Aug 2024
- DEGRADED_DRIVE_PATH-Recovery Failure Type Code: 76Tue, 27 Aug 2024
- SANtricity System Manager displays "Invalid Drive Format Detected" message after array power cycleWed, 21 Aug 2024
- ALT_COMM_LINK_ERROR-Recovery Failure Type Code: 504Wed, 21 Aug 2024
- E-Series Entering invalid system configuration - AutoSupport MessageWed, 21 Aug 2024
- E-Series drive and shelf loss of redundancy Failure Type Code: 33Fri, 16 Aug 2024
- E-Series write back caching forcibly disabled alert on EF300 and EF600 platformsFri, 16 Aug 2024
- "An error has occurred during the operation." during E-Series upgrade pre-checkFri, 09 Aug 2024
- E-Series drive port bypassed and redundancy lost reported for a single driveTue, 06 Aug 2024
- E-Series drive error prevents volume redistribution by error with API 835Tue, 06 Aug 2024