E-series Hardware KBs
E-series Hardware KBs
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Power cycle Guide
How to power off & on your E-Series system.
How to power off & on your E-Series system.
Drive status & failures
Collection of drive failures and statuses.
Collection of drive failures and statuses.
Single degraded drive
Degraded drive channel on single drive.
Degraded drive channel on single drive.
Cache backup device failure
Cache backup device end of life for controller.
Cache backup device end of life for controller.
Controller offline
How to diagnose offline E-Series controller?
How to diagnose offline E-Series controller?
E5700 Management Task failures
Management task failures with 422 web server error.
Management task failures with 422 web server error.
Other Resources
- E-Series Storage Reporting Drawer and SAS Port Degradation AlertTue, 21 Jul 2026
- StorageGRID diskpool failure unrecoverable due to incorrect drive replacements on E-SeriesThu, 16 Jul 2026
- Multiple drawers degraded on the same shelf with a bypassed driveThu, 16 Jul 2026
- What does E-X4141B drive's CAPABILITIES field display in Storage Array Profile?Tue, 14 Jul 2026
- Nominal temperature exceeded alert on E-Series (E4024) due to ambient sensor faultFri, 10 Jul 2026
- E-Series “Write-back caching forcibly disabled” (BAD BBU)Tue, 07 Jul 2026
- E28xx Cache Backup Device Status Failed and async failed after replacementSun, 05 Jul 2026
- E-Series power supply with no power input and fans failed after chassis replacementThu, 02 Jul 2026
- E-Series Drive reports UnresponsiveThu, 02 Jul 2026
- E-Series Core Dump Captured and Multiple Drive Path Degraded AlertsTue, 30 Jun 2026
- E-Series EF50/80 controller is offline following power outageMon, 29 Jun 2026
- SANtricity System Manager list Invaild Drive format after adding an expansion shelfThu, 18 Jun 2026
- E-Series E5760 iSCSI Ports Not Reachable from Ubuntu Host After MigrationThu, 11 Jun 2026
- Do ST1800MM0129 drives at firmware version NE00 on SANtricity OS 11.90R5 require an intermediate upgrade to NE02 before upgrading to NE05Wed, 10 Jun 2026
- E-Series EF600 Controller Panic during shell commands executed on the arrayTue, 09 Jun 2026
- E-series Head swap from E4000 to E2800 results in failed expansion shelfTue, 09 Jun 2026
- Duplicate LUN ID on E-Series Storage – How to Modify itWed, 03 Jun 2026
- EF600 does not report error for an internal channel failureFri, 29 May 2026
- E-Series controller hit watchdog timeout 7e00 Drive power toggled offWed, 27 May 2026
- E-Series drive showing an attention icon on empty drive slots in System Manager WebUIWed, 27 May 2026
- Controller showing 7-segment codes SE S1Fri, 24 Jul 2026
- E-Series drawer degraded or multiple disk errors on one drawerFri, 24 Jul 2026
- Unable to access or configure E-Series controller management portThu, 23 Jul 2026
- E-Series controller HIC ports show -1 downWed, 22 Jul 2026
- E-Series Storage Reporting Drawer and SAS Port Degradation AlertTue, 21 Jul 2026
- StorageGRID diskpool failure unrecoverable due to incorrect drive replacements on E-SeriesThu, 16 Jul 2026
- Multiple drawers degraded on the same shelf with a bypassed driveThu, 16 Jul 2026
- "Host-side SFP Unsupported" alert detected and resolved automaticallyWed, 15 Jul 2026
- "DRAWER_OPENED-Recovery Failure Type Code: 344" reported in Recovery Guru of E-Series array when drawer is closedTue, 14 Jul 2026
- What does E-X4141B drive's CAPABILITIES field display in Storage Array Profile?Tue, 14 Jul 2026
- Nominal temperature exceeded alert on E-Series (E4024) due to ambient sensor faultFri, 10 Jul 2026
- E-Series controller is data assurance lockdown with 7-segment code 0E L4 with mirroringThu, 09 Jul 2026
- E-Series Controller locked down with 7-segment 98 codeWed, 08 Jul 2026
- A drawer in the tray has become degraded by controller failureTue, 07 Jul 2026
- E-Series “Write-back caching forcibly disabled” (BAD BBU)Tue, 07 Jul 2026
- E28xx Cache Backup Device Status Failed and async failed after replacementSun, 05 Jul 2026
- E-Series Internal Tray Drive by-passed MEL logs on empty drive slotsThu, 02 Jul 2026
- E-Series power supply with no power input and fans failed after chassis replacementThu, 02 Jul 2026
- E-Series Drive reports UnresponsiveThu, 02 Jul 2026
- What are the E-Series Controller Shell Passwords?Thu, 02 Jul 2026
