E-series Hardware KBs
E-series Hardware KBs
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Power cycle Guide
How to power off & on your E-Series system.
How to power off & on your E-Series system.
Drive status & failures
Collection of drive failures and statuses.
Collection of drive failures and statuses.
Single degraded drive
Degraded drive channel on single drive.
Degraded drive channel on single drive.
Cache backup device failure
Cache backup device end of life for controller.
Cache backup device end of life for controller.
Controller offline
How to diagnose offline E-Series controller?
How to diagnose offline E-Series controller?
E5700 Management Task failures
Management task failures with 422 web server error.
Management task failures with 422 web server error.
Other Resources
- E-Series disk firmware upgrade warning: Deallocated/allocated block mismatchMon, 29 Sep 2025
- E-series controller stuck in continuous boot loopFri, 26 Sep 2025
- E-series Controller unresponsive after loss of access to alternate controllerThu, 25 Sep 2025
- E-Series controller OE LF lockdown after disk replacementFri, 12 Sep 2025
- E-Series Drive showing bypassed when the slot is emptyTue, 09 Sep 2025
- InfiniBand Partition Key (PKEY) Support on E-Series ControllersMon, 18 Aug 2025
- E-Series degraded drive channel on single drive due to faulty DE460c chassisThu, 14 Aug 2025
- Host I/O errors due to hardware faults on E-SeriesFri, 08 Aug 2025
- Recovery Guru reports FAILED_TRANSCEIVER_MODULEFri, 08 Aug 2025
- Recovery Guru alerts a hot spare is in use following disk replacementWed, 30 Jul 2025
- E-Series Controller cache not enabled or was internally disabled due to Nominal temperature exceeded alertTue, 29 Jul 2025
- "E-Series Notification (Drive path redundancy lost) CRITICAL" AutoSupport doesn't trigger automatic case creationSat, 26 Jul 2025
- Controller reboot due to PI Flags set for non-pi commandThu, 24 Jul 2025
- Is there a way to monitor the Memory ECC Error Count in SANtricity OSWed, 23 Jul 2025
- E-Series drive status LED doesn't light upFri, 18 Jul 2025
- E-Series management port unreachable for one controllerFri, 18 Jul 2025
- E-Series BMC reports false alerts on EF600 EF300 with SANtricity OS 11.80.1 or laterThu, 17 Jul 2025
- E-Series drive shows as incompatible and offlineSat, 12 Jul 2025
- "Host-side SFP Unsupported" alert detected and resolved automaticallyFri, 11 Jul 2025
- E-Series MEL spamming VDD events after drive failureTue, 01 Jul 2025
- E-Series E4000 controller reporting inter controller communication failureWed, 01 Oct 2025
- Unable to access SANtricity System Manager GUI due to keystore or truststore fileWed, 01 Oct 2025
- E-Series Persistent cache backup device has failed - AutoSupport MessageTue, 30 Sep 2025
- E-Series disk firmware upgrade warning: Deallocated/allocated block mismatchMon, 29 Sep 2025
- E-Series drive shelf gets degraded due to UNKNOWN IOM(s)Mon, 29 Sep 2025
- How to use StateCapture logs to analyze E-Series performance issueMon, 29 Sep 2025
- E-series reports Extended Fibre Channel link downFri, 26 Sep 2025
- E-series controller stuck in continuous boot loopFri, 26 Sep 2025
- E-series Controller unresponsive after loss of access to alternate controllerThu, 25 Sep 2025
- Recovery Guru reports FAILED_TRANSCEIVER_MODULEMon, 22 Sep 2025
- E-Series controller in lockdown state due to in invalid device in alternate controllerTue, 16 Sep 2025
- E-Series controller OE LF lockdown after disk replacementFri, 12 Sep 2025
- SANtricity OS upgrade fails with Downloads are disabled due to NVSRAM settingFri, 12 Sep 2025
- E-Series controllers offline with 7-segment code AE after power outageFri, 12 Sep 2025
- E-Series Impending drive failure detected by controller or drive - AutoSupport MessageThu, 11 Sep 2025
- E-Series Drive showing bypassed when the slot is emptyTue, 09 Sep 2025
- How to replace an E-Series DE460c controller/expansion shelfFri, 05 Sep 2025
- How to disable SAML on E-SeriesFri, 05 Sep 2025
- An IOM (ESM) has reported an exception event periodically without detecting any clear problems on E-SeriesThu, 04 Sep 2025
- How to reseat drawers SAS snake cable in DE460CWed, 03 Sep 2025