E-series Hardware KBs
E-series Hardware KBs
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Power cycle Guide
How to power off & on your E-Series system.
How to power off & on your E-Series system.
Drive status & failures
Collection of drive failures and statuses.
Collection of drive failures and statuses.
Single degraded drive
Degraded drive channel on single drive.
Degraded drive channel on single drive.
Cache backup device failure
Cache backup device end of life for controller.
Cache backup device end of life for controller.
Controller offline
How to diagnose offline E-Series controller?
How to diagnose offline E-Series controller?
E5700 Management Task failures
Management task failures with 422 web server error.
Management task failures with 422 web server error.
Other Resources
- Controller lockdown OE LF invalid drive format detectedTue, 23 Jul 2024
- E-Series EF300 Controller rebooting continuously due to fatal machine checkFri, 19 Jul 2024
- EF600 in Removed status without having serial console output even after replacementThu, 11 Jul 2024
- An IOM (ESM) has reported an exception eventFri, 05 Jul 2024
- EF600 does not boot after DIMM replacementTue, 02 Jul 2024
- E-Series system FAN showing UNKNOWNTue, 02 Jul 2024
- Is there a provided way to measure the voltage of failed battery of E-Series system?Fri, 28 Jun 2024
- Drive DRP (Drive Power Cycle Recovery Procedure) feature is essentially broken with Otter IOMFri, 28 Jun 2024
- Loss of redundancy is detected for multiple but not all drives in controller shelfWed, 19 Jun 2024
- E-Series All FC Connections on Controller show downMon, 17 Jun 2024
- Cache Active LED remains on even after E-Series EF300/EF600 is placed offlineWed, 12 Jun 2024
- ESXi guest OS crashes due to a single disk failure of E-SeriesMon, 20 May 2024
- E-Series: Write-back caching forcibly disabled resolves automatically post maintenanceTue, 07 May 2024
- E-Series Volume group failure during controller replacement due to loss of drive pathTue, 07 May 2024
- Battery WARN in EF600 and EF300Fri, 03 May 2024
- Drive returned CHECK CONDITION on HUH721008AL5204Fri, 03 May 2024
- E-series Entering invalid system configuration after controller replacementThu, 02 May 2024
- E-Series Volume Not On Preferred Path event Controller issueWed, 01 May 2024
- Unable to import security key after Simplex E4000 controller replacement with ALL drives secured in a StorageGrid Simplex systemMon, 29 Apr 2024
- What is the meaning of "P/E Cycles" for "Cache Backup Device"?Fri, 26 Apr 2024
- E-Series Maximum temperature exceeded - AutoSupport MessageFri, 26 Jul 2024
- E-Series drive error prevents volume redistribution by error with API 835Wed, 24 Jul 2024
- Controller lockdown OE LF invalid drive format detectedTue, 23 Jul 2024
- Replaced drive does not start reconstruction or copyback, displays unassignedSat, 20 Jul 2024
- E-Series EF300 Controller rebooting continuously due to fatal machine checkFri, 19 Jul 2024
- E-Series E2800 controller management failures due to loss of internal ethernet communication linkTue, 16 Jul 2024
- E-Series A drawer in the tray has become degraded - AutoSupport MessageMon, 15 Jul 2024
- How to power DOWN and power UP an E-Series storage systemFri, 12 Jul 2024
- How to configure SNMP monitoring on E-SeriesFri, 12 Jul 2024
- E-Series Notification temperature exceeded CRITICALFri, 12 Jul 2024
- EF600 in Removed status without having serial console output even after replacementThu, 11 Jul 2024
- E-Series: Write-back caching forcibly disabled resolves automatically post maintenanceWed, 10 Jul 2024
- Drive returned CHECK CONDITION on HUH721008AL5204Tue, 09 Jul 2024
- E-Series alert with several degraded SAS errorsTue, 09 Jul 2024
- E-Series drive port bypassed and redundancy lost reported for a single driveTue, 09 Jul 2024
- Cache Active LED remains on even after E-Series EF300/EF600 is placed offlineTue, 09 Jul 2024
- One EF600 controller is unresponsive and the alternative controller is in lockdownTue, 09 Jul 2024
- Thermal Ambient Sensor in UNKNOWN state and front display panel offTue, 09 Jul 2024
- How to replace an E-Series DE460c controller/expansion shelfMon, 08 Jul 2024
- Host Volume goes offline after Drive Replacement without manually fail the driveFri, 05 Jul 2024