E-series Hardware KBs
E-series Hardware KBs
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Power cycle Guide
How to power off & on your E-Series system.
How to power off & on your E-Series system.
Drive status & failures
Collection of drive failures and statuses.
Collection of drive failures and statuses.
Single degraded drive
Degraded drive channel on single drive.
Degraded drive channel on single drive.
Cache backup device failure
Cache backup device end of life for controller.
Cache backup device end of life for controller.
Controller offline
How to diagnose offline E-Series controller?
How to diagnose offline E-Series controller?
E5700 Management Task failures
Management task failures with 422 web server error.
Management task failures with 422 web server error.
Other Resources
- RHEL host reports Recovered errors due to single disk issue on E-SeriesFri, 27 Dec 2024
- E4000 controller in lockdown with code 0E L0 8 due to Alternate Board ID read errorThu, 19 Dec 2024
- How to identify drive information when the drive state is 'Unresponsive'Wed, 18 Dec 2024
- Entire drawer of drives reported as bypassed on E-series arrayTue, 17 Dec 2024
- iSCSI connection to E-Series gets slow with Session terminated unexpectedly eventsMon, 16 Dec 2024
- SANtricity event log reporting different data returned on read retryWed, 27 Nov 2024
- E-series expansion shelf temperature reports unknown errorTue, 19 Nov 2024
- E-Series controller in lockdown with code SE 88 or 88 due to battery faultMon, 11 Nov 2024
- E-series event log reported "Destination driver error" during ODFUFri, 08 Nov 2024
- Does manually failing impending failure drive cause difference of data protection?Tue, 05 Nov 2024
- E-Series with external HIC and 7-segment SE 88 has controller offlineWed, 30 Oct 2024
- Failed disk pool after Controller firmware upgradeFri, 18 Oct 2024
- Can E-Series disks be added non-disruptively to empty slots?Fri, 11 Oct 2024
- E-series SED drives unresponsive after being offline for several monthsWed, 02 Oct 2024
- E-Series Drive replacement causes drive path loss due to forceful drawer closureTue, 01 Oct 2024
- E-series can view host site space usage info ?Sun, 29 Sep 2024
- E-Series drive media scan speed is high for 18TB or larger capacity drivesThu, 26 Sep 2024
- E-Series controller down and reporting kernel error DMA Read NO_PASSIDTue, 24 Sep 2024
- E-Series drive reports NoDrive and rebalance/reconstruction stallsTue, 24 Sep 2024
- Drive returns CHECK CONDITION on ST8000NM0075Thu, 12 Sep 2024
- Unexpected reboot with reason REBOOT_VKI_CE_PANICMon, 30 Dec 2024
- RHEL host reports Recovered errors due to single disk issue on E-SeriesMon, 30 Dec 2024
- Error "The operation cannot complete because the volume has a persistent reservation" received from SANtricity GUIFri, 27 Dec 2024
- Recovered errors with sense code ASC=0x95 ASCQ=0x1 on RHEL host regarding E-SeriesFri, 27 Dec 2024
- E-Series Write-back caching forcibly disabled - AutoSupport MessageThu, 26 Dec 2024
- E-Series Battery missing - AutoSupport MessageThu, 26 Dec 2024
- E-Series drives resolution guideWed, 25 Dec 2024
- An IOM (ESM) has reported an exception event periodically without detecting any clear problems on E-SeriesWed, 25 Dec 2024
- E-Series drive states resolution guideTue, 24 Dec 2024
- E-series storage array reports a controller is removed while it is actually insertedTue, 24 Dec 2024
- E4000 controller in lockdown with code 0E L0 8 due to Alternate Board ID read errorThu, 19 Dec 2024
- Entire drawer of drives reported as bypassed on E-series arrayThu, 19 Dec 2024
- The LED panel of Shelf ID is not displayingThu, 19 Dec 2024
- E-Series E28xx or newer platform reports "Persistent controller memory parity error"Wed, 18 Dec 2024
- How to identify drive information when the drive state is 'Unresponsive'Wed, 18 Dec 2024
- E-Series E2800 controller management failures due to loss of internal ethernet communication linkMon, 16 Dec 2024
- AUX_ALT_COMM_LINK_ERROR-Recovery Failure Type Code: 503Mon, 16 Dec 2024
- iSCSI connection to E-Series gets slow with Session terminated unexpectedly eventsMon, 16 Dec 2024
- E-Series multipathing resolution guideThu, 12 Dec 2024
- How to obtain the latest drive firmware for E/EF-SeriesTue, 10 Dec 2024