E-series Hardware KBs
E-series Hardware KBs
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Power cycle Guide
How to power off & on your E-Series system.
How to power off & on your E-Series system.
Drive status & failures
Collection of drive failures and statuses.
Collection of drive failures and statuses.
Single degraded drive
Degraded drive channel on single drive.
Degraded drive channel on single drive.
Cache backup device failure
Cache backup device end of life for controller.
Cache backup device end of life for controller.
Controller offline
How to diagnose offline E-Series controller?
How to diagnose offline E-Series controller?
E5700 Management Task failures
Management task failures with 422 web server error.
Management task failures with 422 web server error.
Other Resources
- E-Series degraded volume after disk replacement with no operations in progressMon, 02 Feb 2026
- Where to find the steps for replacing an IOM in E-Series external shelfsMon, 02 Feb 2026
- E-Series controller does not boot after NVSRAM upgrade with 0E LU 7-Segment codeTue, 27 Jan 2026
- EDKFLT:Drive failed at NOT FOUND Disk Serial SN NOT FOUND Drive Firmware NOT FOUND Manufacturer NOT FOUNDTue, 27 Jan 2026
- After Adding An Expansion Shelf To E-Series Array the IOMs Are UncertifiedWed, 21 Jan 2026
- E-Series E4000 controller stuck in a boot loop failing to configure eth interfacesFri, 16 Jan 2026
- E-Series volume failure on StorageGRID system due to DCM reset on drawerFri, 16 Jan 2026
- E4000 controller encounters IOM (ESM) has reported an exception event sporadicallyThu, 15 Jan 2026
- E-Series controller detects "Host-side SFP unsupported" for 16 Gbps SFP on 32 Gbps FC HICThu, 08 Jan 2026
- Can an empty DE224C shelf be removed from an E-Series system without special steps?Thu, 25 Dec 2025
- E-Series controller reporting several 7 segment codes from 5E OS OL to Start up Error 88 after relocationWed, 24 Dec 2025
- E-Series Controller Lockdown (0E LU) After HIC ReplacementThu, 18 Dec 2025
- E-Series ASUP and auto generated case for hardware failure do not auto generateMon, 15 Dec 2025
- E-Series Host Redundancy Lost alert due to single connection from one controllerFri, 05 Dec 2025
- E-series reports "Cached data may have been lost” after a dual controller rebootTue, 02 Dec 2025
- EF600 controller replacement results in Debian Login prompt and fails to bootMon, 24 Nov 2025
- E-Series Controller in Service Mode and Data Assurance Errors due to power outageMon, 24 Nov 2025
- Very Low iSCSI Read Performance on NetApp EF300 with Proxmox/Debian HostsMon, 10 Nov 2025
- Why does E-Series serial connection not require a password while access to EOS shellFri, 07 Nov 2025
- E-Series controller is down with 7-Segment code 75Wed, 05 Nov 2025
- E4000 controller in lockdown with code 0E L0 8 due to Alternate Board ID read errorWed, 04 Feb 2026
- E-Series controller in lockdown state due to in invalid device in alternate controllerWed, 04 Feb 2026
- E-Series degraded volume after disk replacement with no operations in progressMon, 02 Feb 2026
- E-Series BMC reports false alerts on EF600 EF300 with SANtricity OS 11.80.1 or laterMon, 02 Feb 2026
- Where to find the steps for replacing an IOM in E-Series external shelfsMon, 02 Feb 2026
- How to determine the part number for DE212C, DE224C and DE460C power suppliesWed, 28 Jan 2026
- E-Series controller does not boot after NVSRAM upgrade with 0E LU 7-Segment codeTue, 27 Jan 2026
- EDKFLT:Drive failed at NOT FOUND Disk Serial SN NOT FOUND Drive Firmware NOT FOUND Manufacturer NOT FOUNDTue, 27 Jan 2026
- E-Series E4000 controller stuck in a boot loop failing to configure eth interfacesFri, 23 Jan 2026
- E-Series controller detects "Host-side SFP unsupported" for 16 Gbps SFP on 32 Gbps FC HICFri, 23 Jan 2026
- E-series all 12 disk drives are Loss of redundancy status in one DrawerFri, 23 Jan 2026
- E4000 controller encounters IOM (ESM) has reported an exception event sporadicallyThu, 22 Jan 2026
- E-Series Impending drive failure detected by controller or drive - AutoSupport MessageThu, 22 Jan 2026
- Unable to apply E-Series drive firmware in SANtricity OS 11.80 or laterThu, 22 Jan 2026
- E-Series replacement controller locks down due to auto code synchronization failureWed, 21 Jan 2026
- After Adding An Expansion Shelf To E-Series Array the IOMs Are UncertifiedWed, 21 Jan 2026
- E-Series constant "Link issues have been encountered" error messages in event logTue, 20 Jan 2026
- E-Series volume failure on StorageGRID system due to DCM reset on drawerTue, 20 Jan 2026
- E-Series E4000 controller reporting inter controller communication failureTue, 20 Jan 2026
- E-Series Internal Tray Drive by-passed MEL logs on empty drive slotsMon, 19 Jan 2026
