E-series Hardware KBs
E-series Hardware KBs
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Power cycle Guide
How to power off & on your E-Series system.
How to power off & on your E-Series system.
Drive status & failures
Collection of drive failures and statuses.
Collection of drive failures and statuses.
Single degraded drive
Degraded drive channel on single drive.
Degraded drive channel on single drive.
Cache backup device failure
Cache backup device end of life for controller.
Cache backup device end of life for controller.
Controller offline
How to diagnose offline E-Series controller?
How to diagnose offline E-Series controller?
E5700 Management Task failures
Management task failures with 422 web server error.
Management task failures with 422 web server error.
Other Resources
- ESXi guest OS crashes due to a single disk failure of E-SeriesMon, 20 May 2024
- Write-back caching forcibly disabled resolves automatically post maintenanceTue, 07 May 2024
- E-Series Volume group failure during controller replacement due to loss of drive pathTue, 07 May 2024
- Unable to bootup new StorageGRID applianceTue, 07 May 2024
- Battery WARN in EF600 and EF300Fri, 03 May 2024
- Drive returned CHECK CONDITION on HUH721008AL5204Fri, 03 May 2024
- E-series Entering invalid system configuration after controller replacementThu, 02 May 2024
- E-Series Volume Not On Preferred Path event Controller issueWed, 01 May 2024
- Unable to import security key after Simplex E4000 controller replacement with ALL drives secured in a StorageGrid Simplex systemMon, 29 Apr 2024
- What is the meaning of "P/E Cycles" for "Cache Backup Device"?Fri, 26 Apr 2024
- Will the different version of E-Series's PSU firmware cause any affect?Fri, 26 Apr 2024
- Host redundancy lost in E-Series SystemTue, 16 Apr 2024
- SAS Port Failed and Drive Shelf reporting Loss of Path RedundancyFri, 12 Apr 2024
- E-Series Fan RemovedMon, 08 Apr 2024
- E-Series reports an Amber LED Notification on physical hardware but no alerts reported in Recovery GURUFri, 05 Apr 2024
- E2812 Controller down with S4 Seven SegmentThu, 04 Apr 2024
- How to reseat drawer's SAS snake cable in DE460CMon, 01 Apr 2024
- E-Series IOM (ESM) has reported an exception event periodically however no Recovery Guru alert and no clear problem can be identifiedMon, 25 Mar 2024
- EF300 reports Dedicated Cache Mirror Channel FailedThu, 21 Mar 2024
- Host Volume goes offline after Drive Replacement without manually fail the driveMon, 18 Mar 2024
- E-Series power supply failed - No power inputTue, 28 May 2024
- E-Series controller offline startup error power on default SE 88 or only 88Mon, 27 May 2024
- StorageGRID error HTTP 500 trying to write data on cloud applicationMon, 27 May 2024
- System detected that a non-FRU component was replaced - OE: Operational Error Lr: non-FRU component replacedSat, 25 May 2024
- StorageGRID Appliance reports Storage appliance storage connectivity degraded and Fibre channel link errors detectedFri, 24 May 2024
- E-Series reporting degraded drive channel on single driveFri, 24 May 2024
- E-Series Notification (Write-back caching forcibly disabled) CRITICAL due to faulty batteryFri, 24 May 2024
- How to calculate how long drive firmware upgrade will take on E-Series?Fri, 24 May 2024
- NSE - Bootarg kmip.init.maxwait can cause data lossWed, 22 May 2024
- ESXi guest OS crashes due to a single disk failure of E-SeriesMon, 20 May 2024
- Drive error prevents volume redistributionSat, 18 May 2024
- Unable to access Santricity System Manager GUIFri, 17 May 2024
- Unable to access SANtricity Array Management (SAM) GUI due to certificate issueFri, 17 May 2024
- Write-back caching forcibly disabled with BAD BBUFri, 17 May 2024
- An ASUP message could not be delivered from the array managementThu, 16 May 2024
- Replaced drive does not start reconstruction or copyback, displays unassignedThu, 16 May 2024
- E-Series power supply failed - FailedTue, 14 May 2024
- Unexpected reboot with reason REBOOT_VKI_CE_PANICTue, 14 May 2024
- E-Series Controller has a data rate of 8GB instead of 16GBMon, 13 May 2024
- "DRAWER_OPENED-Recovery Failure Type Code: 344" reported in Recovery Guru of E-Series array when drawer is closedMon, 13 May 2024