E-series Hardware KBs
E-series Hardware KBs
Featured
Power cycle Guide
How to power off & on your E-Series system.
How to power off & on your E-Series system.
Drive status & failures
Collection of drive failures and statuses.
Collection of drive failures and statuses.
Single degraded drive
Degraded drive channel on single drive.
Degraded drive channel on single drive.
Cache backup device failure
Cache backup device end of life for controller.
Cache backup device end of life for controller.
Controller offline
How to diagnose offline E-Series controller?
How to diagnose offline E-Series controller?
E5700 Management Task failures
Management task failures with 422 web server error.
Management task failures with 422 web server error.
Other Resources
- E4000 IOM failed with maximum temperature exceeded alerts presentFri, 03 Apr 2026
- E-SEries EF300/600 controller offline with 0EL3 hardware errorFri, 03 Apr 2026
- E-series E2860 controller unstable after power loss eventMon, 09 Mar 2026
- Does E-series IOM12C have only one Mfg part number?Fri, 06 Mar 2026
- Both E-Series controllers entered Lockdown state 0E LF due to a controller issueFri, 06 Mar 2026
- E-Series Degraded Drive Path persists after drive replacementThu, 05 Mar 2026
- E-Series controller is data assurance lockdown with 7-segment code 0E L4Wed, 04 Mar 2026
- How to replace all drives in a E-Series arrayMon, 02 Mar 2026
- What are drive reconstruction and rebalance during drive failure in DDPMon, 02 Mar 2026
- How many disk failure can be tolerate during volume reconstruction in E-SeriesMon, 02 Mar 2026
- SANtricity System Manager event log records multiple "VDD logged an error" eventsThu, 26 Feb 2026
- Loss of access when the system loses powerTue, 24 Feb 2026
- E-series Power Supply/Fan report failed but are onlineWed, 18 Feb 2026
- E‑Series SFP Module Failures Caused by Protocol MismatchFri, 13 Feb 2026
- E-Series degraded volume after disk replacement with no operations in progressMon, 02 Feb 2026
- Where to find the steps for replacing an IOM in E-Series external shelfsMon, 02 Feb 2026
- E-Series controller does not boot after NVSRAM upgrade with 0E LU 7-Segment codeTue, 27 Jan 2026
- EDKFLT:Drive failed at NOT FOUND Disk Serial SN NOT FOUND Drive Firmware NOT FOUND Manufacturer NOT FOUNDTue, 27 Jan 2026
- After Adding An Expansion Shelf To E-Series Array the IOMs Are UncertifiedWed, 21 Jan 2026
- E-Series E4000 controller stuck in a boot loop failing to configure eth interfacesFri, 16 Jan 2026
- E-Series controller in lockdown state OE L7 due to sub-model identifier mismatchMon, 13 Apr 2026
- How to reseat drawers SAS snake cable in DE460CSun, 12 Apr 2026
- E-Series power supply status is unknownFri, 10 Apr 2026
- Error "The operation cannot complete because the volume has a persistent reservation" received from SANtricity GUIThu, 09 Apr 2026
- All E-Series drives reported as bypassed on single drawerTue, 07 Apr 2026
- E4000 IOM failed with maximum temperature exceeded alerts presentFri, 03 Apr 2026
- E4000 controller in lockdown with code 0E L0 8 due to Alternate Board ID read errorFri, 03 Apr 2026
- E-SEries EF300/600 controller offline with 0EL3 hardware errorFri, 03 Apr 2026
- E-Series BMC reports false alerts on EF600 EF300 with SANtricity OS 11.80.1 or laterThu, 02 Apr 2026
- E-Series BMC reports false alerts on EF600 and EF300 with SANtricity OS 11.70.4 and laterThu, 02 Apr 2026
- E-Series BMC unresponsive and might trigger false positive hardware alertsThu, 02 Apr 2026
- E-Series Degraded Drive Path persists after drive replacementMon, 30 Mar 2026
- E-series reports Extended Fibre Channel link downMon, 30 Mar 2026
- E-Series drives incompatible after controller replacementMon, 30 Mar 2026
- E-Series controller detects "Host-side SFP unsupported" for 16 Gbps SFP on 32 Gbps FC HICFri, 27 Mar 2026
- E-Series reports Drive returned unrecoverable media errorWed, 25 Mar 2026
- A single E-Series drive reporting b/4b/x drive returned check conditionsMon, 23 Mar 2026
- E-Series drive failure - AutoSupport MessageFri, 20 Mar 2026
- E-Series controller does not boot after NVSRAM upgrade with 0E LU 7-Segment codeFri, 20 Mar 2026
- E-Series controller in lockdown state OE LF due to controller firmware mismatchWed, 18 Mar 2026
