E-series Hardware KBs
- Last updated
- Feb 21, 2024
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E-series Hardware KBs
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Power cycle Guide
How to power off & on your E-Series system.
How to power off & on your E-Series system.
Drive status & failures
Collection of drive failures and statuses.
Collection of drive failures and statuses.
Single degraded drive
Degraded drive channel on single drive.
Degraded drive channel on single drive.
Cache backup device failure
Cache backup device end of life for controller.
Cache backup device end of life for controller.
Controller offline
How to diagnose offline E-Series controller?
How to diagnose offline E-Series controller?
E5700 Management Task failures
Management task failures with 422 web server error.
Management task failures with 422 web server error.
Other Resources
- E-Series controller showing misspelled Serial NumberFri, 07 Feb 2025
- Is it possible to add host interface card to E4000 controller?Tue, 04 Feb 2025
- Sending ASUP via SMTP fails from E-Series 11.70Mon, 03 Feb 2025
- What does left-right double arrow icon located between 0b1 and 0b2 on E4000 mean?Fri, 31 Jan 2025
- E4000 replacement controller does not sync with surviving and goes in ACS lockdownThu, 30 Jan 2025
- Why is the step to check the internal Cache Active LED removed from the E4000 controller replacement document?Thu, 30 Jan 2025
- E-Series New storage stuck in lockdown L5 SOD suspensionWed, 29 Jan 2025
- Unable to upgrade firmware in a single E-Series driveMon, 27 Jan 2025
- E-series Santricity Manager does not show any performance data from APITue, 21 Jan 2025
- E-Series Fan Status is 'Removed' due to the relocation of the equipmentThu, 02 Jan 2025
- RHEL host reports Recovered errors due to single disk issue on E-SeriesFri, 27 Dec 2024
- E4000 controller in lockdown with code 0E L0 8 due to Alternate Board ID read errorThu, 19 Dec 2024
- E-series storage array reports 'Controller removed' due to a controller issueWed, 18 Dec 2024
- How to identify drive information when the drive state is 'Unresponsive'Wed, 18 Dec 2024
- Entire drawer of drives reported as bypassed on E-series arrayTue, 17 Dec 2024
- iSCSI connection to E-Series gets slow with Session terminated unexpectedly eventsMon, 16 Dec 2024
- E5700 Controller reset, DQ history cannot be referencedFri, 06 Dec 2024
- SANtricity event log reporting different data returned on read retryWed, 27 Nov 2024
- E-series expansion shelf temperature reports unknown errorTue, 19 Nov 2024
- E-Series controller in lockdown with code SE 88 or 88 due to battery faultMon, 11 Nov 2024
- E-Series reports Fibre channel link errors - threshold exceeded Critical errorFri, 14 Feb 2025
- Cannot access SANtricity System Manager intermittentlyThu, 13 Feb 2025
- E-Series with external HIC and 7-segment SE 88 has controller offlineTue, 11 Feb 2025
- E-Series Controller cache battery failed - AutoSupport MessageTue, 11 Feb 2025
- What are the E-Series Controller Shell Passwords?Tue, 11 Feb 2025
- Recovered errors with sense code ASC=0x95 ASCQ=0x1 on RHEL host regarding E-SeriesTue, 11 Feb 2025
- E-Series controller showing misspelled Serial NumberFri, 07 Feb 2025
- StorageGRID FC-Link to E-Series port is downThu, 06 Feb 2025
- E-series Controller reboots due to ECD-14298Wed, 05 Feb 2025
- E-Series Impending drive failure detected by controller - AutoSupport MessageWed, 05 Feb 2025
- Is it possible to add host interface card to E4000 controller?Tue, 04 Feb 2025
- Sending ASUP via SMTP fails from E-Series 11.70Mon, 03 Feb 2025
- What does left-right double arrow icon located between 0b1 and 0b2 on E4000 mean?Fri, 31 Jan 2025
- E4000 replacement controller does not sync with surviving and goes in ACS lockdownThu, 30 Jan 2025
- Why is the step to check the internal Cache Active LED removed from the E4000 controller replacement document?Thu, 30 Jan 2025
- E-Series New storage stuck in lockdown L5 SOD suspensionWed, 29 Jan 2025
- Decommissioning E-Series SystemTue, 28 Jan 2025
- Unable to upgrade firmware in a single E-Series driveMon, 27 Jan 2025
- E-Series controller lockdown with 0E L3 due to faulty HICMon, 27 Jan 2025
- E-Series BMC reports false alerts on EF600 and EF300 with SANtricity OS 11.70.5 and laterFri, 24 Jan 2025
Most popular
(views)- How to power DOWN and power UP an E-Series storage system
- What are the Default Management Port IP addresses available on E-Series controllers?
- How to diagnose an offline E-Series controller
- How to log into an E-Series controller serially
- How to configure SNMP monitoring on E-Series
- E-Series reporting degraded drive channel on single drive
- E-series persistent cache backup device at end of life
- E-Series controller offline startup error power on default SE 88 or only 88
- What are the E-Series Controller Shell Passwords?
- E-Series drive failure - AutoSupport Message
- E-Series Persistent cache backup device has failed - AutoSupport Message
- What are the network ports utilized by an E-Series array?
- E-Series reports Fibre channel link errors - threshold exceeded Critical error
- E-Series E2800 controller management failures due to loss of internal ethernet communication link
- How to obtain the latest drive firmware for E/EF-Series
Highest rated
(rating)- How to troubleshoot an E-Series power supply
- How to perform an IOM removal/replacement
- What does E-Series controller 7-segment rear display SE + 23 mean?
- E-Series reports unreadable sectors detected on multiple drives due to a faulty controller
- E-Series controller offline startup error power on default SE 88 or only 88
- E-Series power supply failed - No power input
- E-Series E54xx/E55xx/E27xx/E56xx controller locks down with status of "Memory Parity Error" and 7-segment code sequence "OE L2 CF dx"
- How to replace an E-Series DE460c controller/expansion shelf
- System detected that a non-FRU component was replaced - OE: Operational Error Lr: non-FRU component replaced
- E-Series Notification (Write-back caching forcibly disabled) CRITICAL due to faulty battery
- E-Series drives resolution guide
- E-Series Drive unresponsive after replacement
- E-Series controllers go into OE LU after adding a new shelf
- "Controller wide port has gone to failed state" during SANtricity upgrade
- E-Series: Write-back caching forcibly disabled resolves automatically post maintenance
Recently updated
(date updated)- E-Series reports Fibre channel link errors - threshold exceeded Critical error
- Cannot access SANtricity System Manager intermittently
- E-Series with external HIC and 7-segment SE 88 has controller offline
- E-Series Controller cache battery failed - AutoSupport Message
- What are the E-Series Controller Shell Passwords?
- Recovered errors with sense code ASC=0x95 ASCQ=0x1 on RHEL host regarding E-Series
- E-Series controller showing misspelled Serial Number
- StorageGRID FC-Link to E-Series port is down
- E-series Controller reboots due to ECD-14298
- E-Series Impending drive failure detected by controller - AutoSupport Message
- Is it possible to add host interface card to E4000 controller?
- Sending ASUP via SMTP fails from E-Series 11.70
- What does left-right double arrow icon located between 0b1 and 0b2 on E4000 mean?
- E4000 replacement controller does not sync with surviving and goes in ACS lockdown
- Why is the step to check the internal Cache Active LED removed from the E4000 controller replacement document?
Recently added
(date created)- E-Series controller showing misspelled Serial Number
- Is it possible to add host interface card to E4000 controller?
- Sending ASUP via SMTP fails from E-Series 11.70
- What does left-right double arrow icon located between 0b1 and 0b2 on E4000 mean?
- E4000 replacement controller does not sync with surviving and goes in ACS lockdown
- Why is the step to check the internal Cache Active LED removed from the E4000 controller replacement document?
- E-Series New storage stuck in lockdown L5 SOD suspension
- Unable to upgrade firmware in a single E-Series drive
- E-series Santricity Manager does not show any performance data from API
- E-Series Fan Status is 'Removed' due to the relocation of the equipment
- RHEL host reports Recovered errors due to single disk issue on E-Series
- E4000 controller in lockdown with code 0E L0 8 due to Alternate Board ID read error
- E-series storage array reports 'Controller removed' due to a controller issue
- How to identify drive information when the drive state is 'Unresponsive'
- Entire drawer of drives reported as bypassed on E-series array