E-series Hardware KBs
E-series Hardware KBs
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Power cycle Guide
How to power off & on your E-Series system.
How to power off & on your E-Series system.
Drive status & failures
Collection of drive failures and statuses.
Collection of drive failures and statuses.
Single degraded drive
Degraded drive channel on single drive.
Degraded drive channel on single drive.
Cache backup device failure
Cache backup device end of life for controller.
Cache backup device end of life for controller.
Controller offline
How to diagnose offline E-Series controller?
How to diagnose offline E-Series controller?
E5700 Management Task failures
Management task failures with 422 web server error.
Management task failures with 422 web server error.
Other Resources
- How to replace all drives in a E-Series arrayMon, 02 Mar 2026
- What are drive reconstruction and rebalance during drive failure in DDPMon, 02 Mar 2026
- How many disk failure can be tolerate during volume reconstruction in E-SeriesMon, 02 Mar 2026
- SANtricity System Manager event log records multiple "VDD logged an error" eventsThu, 26 Feb 2026
- Loss of access when the system loses powerTue, 24 Feb 2026
- E-series Power Supply/Fan report failed but are onlineWed, 18 Feb 2026
- E‑Series SFP Module Failures Caused by Protocol MismatchFri, 13 Feb 2026
- E-Series degraded volume after disk replacement with no operations in progressMon, 02 Feb 2026
- Where to find the steps for replacing an IOM in E-Series external shelfsMon, 02 Feb 2026
- E-Series controller does not boot after NVSRAM upgrade with 0E LU 7-Segment codeTue, 27 Jan 2026
- EDKFLT:Drive failed at NOT FOUND Disk Serial SN NOT FOUND Drive Firmware NOT FOUND Manufacturer NOT FOUNDTue, 27 Jan 2026
- After Adding An Expansion Shelf To E-Series Array the IOMs Are UncertifiedWed, 21 Jan 2026
- E-Series E4000 controller stuck in a boot loop failing to configure eth interfacesFri, 16 Jan 2026
- E-Series volume failure on StorageGRID system due to DCM reset on drawerFri, 16 Jan 2026
- E4000 controller encounters IOM (ESM) has reported an exception event sporadicallyThu, 15 Jan 2026
- E-Series controller detects "Host-side SFP unsupported" for 16 Gbps SFP on 32 Gbps FC HICThu, 08 Jan 2026
- Can an empty DE224C shelf be removed from an E-Series system without special steps?Thu, 25 Dec 2025
- E-Series controller reporting several 7 segment codes from 5E OS OL to Start up Error 88 after relocationWed, 24 Dec 2025
- E-Series Controller Lockdown (0E LU) After HIC ReplacementThu, 18 Dec 2025
- E-Series ASUP and auto generated case for hardware failure do not auto generateMon, 15 Dec 2025
- Very Low iSCSI Read Performance on NetApp EF300 with Proxmox/Debian HostsTue, 03 Mar 2026
- How to replace all drives in a E-Series arrayMon, 02 Mar 2026
- What are drive reconstruction and rebalance during drive failure in DDPMon, 02 Mar 2026
- How many disk failure can be tolerate during volume reconstruction in E-SeriesMon, 02 Mar 2026
- E‑Series SFP Module Failures Caused by Protocol MismatchSat, 28 Feb 2026
- Faulty E-Series controller DIMM causes unexpected reboots and PANICsThu, 26 Feb 2026
- E-series persistent cache backup device at end of lifeThu, 26 Feb 2026
- E-series reports Extended Fibre Channel link downThu, 26 Feb 2026
- SANtricity System Manager event log records multiple "VDD logged an error" eventsThu, 26 Feb 2026
- E-series attention led on both IOM of external shelf but no recovery guru alertsTue, 24 Feb 2026
- Loss of access when the system loses powerTue, 24 Feb 2026
- E-Series E4000 controller reporting inter controller communication failureFri, 20 Feb 2026
- E-Series Insufficient cache backup device capacity - AutoSupport MessageFri, 20 Feb 2026
- E-series reports "Cached data may have been lost” after a dual controller rebootThu, 19 Feb 2026
- All E-Series drives reported as bypassed on single drawerThu, 19 Feb 2026
- Automatic case creation not triggered for E-Series Impending drive failureThu, 19 Feb 2026
- E-series Power Supply/Fan report failed but are onlineWed, 18 Feb 2026
- E-series the Attention LED is Amber on one optimal Disk DriveWed, 18 Feb 2026
- Replaced drive does not start reconstruction or copyback, displays unassignedMon, 16 Feb 2026
- E-Series degraded volume after disk replacement with no operations in progressThu, 12 Feb 2026
