E-series Hardware KBs
E-series Hardware KBs
Featured
Power cycle Guide
How to power off & on your E-Series system.
How to power off & on your E-Series system.
Drive status & failures
Collection of drive failures and statuses.
Collection of drive failures and statuses.
Single degraded drive
Degraded drive channel on single drive.
Degraded drive channel on single drive.
Cache backup device failure
Cache backup device end of life for controller.
Cache backup device end of life for controller.
Controller offline
How to diagnose offline E-Series controller?
How to diagnose offline E-Series controller?
E5700 Management Task failures
Management task failures with 422 web server error.
Management task failures with 422 web server error.
Other Resources
- What does left-right double arrow icon located between 0b1 and 0b2 on E4000 mean?Fri, 31 Jan 2025
- E4000 replacement controller does not sync with surviving and goes in ACS lockdownThu, 30 Jan 2025
- Why is the step to check the internal Cache Active LED removed from the E4000 controller replacement document?Thu, 30 Jan 2025
- E-Series New storage stuck in lockdown L5 SOD suspensionWed, 29 Jan 2025
- Unable to upgrade firmware in a single E-Series driveMon, 27 Jan 2025
- E-series Santricity Manager does not show any performance data from APITue, 21 Jan 2025
- E-Series Fan Status is 'Removed' due to the relocation of the equipmentThu, 02 Jan 2025
- RHEL host reports Recovered errors due to single disk issue on E-SeriesFri, 27 Dec 2024
- E4000 controller in lockdown with code 0E L0 8 due to Alternate Board ID read errorThu, 19 Dec 2024
- E-series storage array reports 'Controller removed' due to a controller issueWed, 18 Dec 2024
- How to identify drive information when the drive state is 'Unresponsive'Wed, 18 Dec 2024
- Entire drawer of drives reported as bypassed on E-series arrayTue, 17 Dec 2024
- iSCSI connection to E-Series gets slow with Session terminated unexpectedly eventsMon, 16 Dec 2024
- E5700 Controller reset, DQ history cannot be referencedFri, 06 Dec 2024
- SANtricity event log reporting different data returned on read retryWed, 27 Nov 2024
- E-series expansion shelf temperature reports unknown errorTue, 19 Nov 2024
- E-Series controller in lockdown with code SE 88 or 88 due to battery faultMon, 11 Nov 2024
- E-series event log reported "Destination driver error" during ODFUFri, 08 Nov 2024
- Does manually failing impending failure drive cause difference of data protection?Tue, 05 Nov 2024
- E-Series with external HIC and 7-segment SE 88 has controller offlineWed, 30 Oct 2024
- What does left-right double arrow icon located between 0b1 and 0b2 on E4000 mean?Fri, 31 Jan 2025
- E4000 replacement controller does not sync with surviving and goes in ACS lockdownThu, 30 Jan 2025
- Why is the step to check the internal Cache Active LED removed from the E4000 controller replacement document?Thu, 30 Jan 2025
- E-Series New storage stuck in lockdown L5 SOD suspensionWed, 29 Jan 2025
- Decommissioning E-Series SystemTue, 28 Jan 2025
- Unable to upgrade firmware in a single E-Series driveMon, 27 Jan 2025
- E-Series controller lockdown with 0E L3 due to faulty HICMon, 27 Jan 2025
- E-Series BMC reports false alerts on EF600 and EF300 with SANtricity OS 11.70.5 and laterFri, 24 Jan 2025
- E-series Santricity Manager does not show any performance data from APITue, 21 Jan 2025
- Unable to access SANtricity System Manager GUI due to keystore or truststore fileFri, 17 Jan 2025
- E-series Not able to display old graphical performance statistics in SANtricity System ManagerThu, 16 Jan 2025
- E-series storage array reports a controller is removed while it is actually insertedWed, 15 Jan 2025
- "Controller wide port has gone to failed state" during SANtricity upgradeWed, 15 Jan 2025
- E-series storage array reports 'Controller removed' due to a controller issueFri, 10 Jan 2025
- E-Series BMC unresponsive and might trigger false positive hardware alertsThu, 09 Jan 2025
- RHEL host reports Recovered errors due to single disk issue on E-SeriesThu, 09 Jan 2025
- Recovered errors with sense code ASC=0x95 ASCQ=0x1 on RHEL host regarding E-SeriesThu, 09 Jan 2025
- E-Series reporting degraded drive channel on single drive due to faulty driveWed, 08 Jan 2025
- How to log into an E-Series controller seriallyTue, 07 Jan 2025
- E5700 Controller reset, DQ history cannot be referencedMon, 06 Jan 2025