Element OS KBs
Element OS KBs
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Cannot Communicate with Node ID
SolidFire Application cannot communicate with node ID
SolidFire Application cannot communicate with node ID
Cluster Not Reporting
How to troubleshoot Cluster Not Reporting Alert
How to troubleshoot Cluster Not Reporting Alert
Upgrade Pre-Checks
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
Support Bundle
How to collect a support bundle from a SolidFire or HCI storage cluster
How to collect a support bundle from a SolidFire or HCI storage cluster
Can't Login?
Not able to log into Cluster UI after upgrade to Element software
Not able to log into Cluster UI after upgrade to Element software
Async Delay
Replicating volume pairs have an Async Delay greater than 360 minutes
Replicating volume pairs have an Async Delay greater than 360 minutes
Other Resources
- Is it necessary to manually move Ensemble node to another node when removing a node?Tue, 22 Apr 2025
- SolidFire Cluster UI - Unable to Load Cluster Information health monitoring Widgets MalfunctionMon, 21 Apr 2025
- What are the thresholds for Cluster Alert : memoryUsageThreshold?Mon, 21 Apr 2025
- How to Expand Subnet for SolidFire ClusterWed, 16 Apr 2025
- vmnic1 and vmnic4 is swapped by compute node firmware upgradeMon, 07 Apr 2025
- H610S node alerting BMC logs report ECC errors for the NVRAM Device and multiple bmcSelEccErrorThu, 13 Mar 2025
- SolidFire Cluster Latency Increased by Storage Gateway IntegrationThu, 27 Feb 2025
- What are the impacts of temporarily shutting down mNode?Mon, 10 Feb 2025
- Where can you find information on the hash algorithm SolidFire uses for Bond10GThu, 06 Feb 2025
- SolidFire Element Cluster UI "error": { "code": 500, "message": "Missing member=[sliceID]"Thu, 06 Feb 2025
- Errors Observed on Interface Reported by Multiple Storage NodesWed, 05 Feb 2025
- What are the values for Average IOPS and Peak IOPS on SolidFire Active IQ?Tue, 04 Feb 2025
- Multiple Client hosts report read errors due to failing to read from respective block servicesMon, 27 Jan 2025
- Is there any operations can trigger VMWare CBT reset on SolidFire?Wed, 08 Jan 2025
- Unable to access TUI of storage node not in Element cluster due to "API server error"Wed, 04 Dec 2024
- iSCSI communication is unable to connect after live migration for a virtual serverSun, 01 Dec 2024
- HCC not responding and comsuming high CPUWed, 27 Nov 2024
- mNode not reporting to ActiveIQ after updating Cluster CredentialsMon, 25 Nov 2024
- Is it possible to continue writing as long as usage on Active IQ does not reach 100 percent, even if usage on vCenter server exceeds 100 percent?Thu, 21 Nov 2024
- AutoSupport Message: Core nodeID=x path=/sf/core.lshw.xxxx.gzTue, 19 Nov 2024
- How to wipe and rebuild an Element clusterFri, 25 Apr 2025
- vmnic1 and vmnic4 is swapped by compute node firmware upgradeThu, 24 Apr 2025
- AutoSupport Message: Block Service Fullness DisparityWed, 23 Apr 2025
- Is it necessary to manually move Ensemble node to another node when removing a node?Tue, 22 Apr 2025
- SolidFire Cluster UI - Unable to Load Cluster Information health monitoring Widgets MalfunctionMon, 21 Apr 2025
- Multiple storage nodes reporting Network interface ethx down or cable is unpluggedMon, 21 Apr 2025
- What are the thresholds for Cluster Alert : memoryUsageThreshold?Mon, 21 Apr 2025
- CVE-2022-31676 - Is there any impact for Element software?Thu, 17 Apr 2025
- How to Expand Subnet for SolidFire ClusterWed, 16 Apr 2025
- NodeOffline alert due to Power outageWed, 09 Apr 2025
- Solidfire node offline after over temp faultsMon, 07 Apr 2025
- Element authentication warning after installing a customer SSL certificateFri, 04 Apr 2025
- Login errors using admin credentials: Cluster UI and mNode UIWed, 02 Apr 2025
- Failed to send messages between nodes using the maximum configured MTU (9000)Thu, 27 Mar 2025
- Compute nodes stopped sending VMware alerts after deploying new mNodeWed, 26 Mar 2025
- mNode intermittently stops reporting during stuck HCC FW upgradeThu, 20 Mar 2025
- How to determine uncorrectable memory errors on NetApp SolidFire and NetApp HCI storage nodesWed, 19 Mar 2025
- H610S node alerting BMC logs report ECC errors for the NVRAM Device and multiple bmcSelEccErrorTue, 18 Mar 2025
- How to troubleshoot Cluster Not Reporting AlertThu, 06 Mar 2025
- Where can you find information on the hash algorithm SolidFire uses for Bond10GMon, 03 Mar 2025