Element OS KBs
Element OS KBs
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Cannot Communicate with Node ID
SolidFire Application cannot communicate with node ID
SolidFire Application cannot communicate with node ID
Cluster Not Reporting
How to troubleshoot Cluster Not Reporting Alert
How to troubleshoot Cluster Not Reporting Alert
Upgrade Pre-Checks
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
Support Bundle
How to collect a support bundle from a SolidFire or HCI storage cluster
How to collect a support bundle from a SolidFire or HCI storage cluster
Can't Login?
Not able to log into Cluster UI after upgrade to Element software
Not able to log into Cluster UI after upgrade to Element software
Async Delay
Replicating volume pairs have an Async Delay greater than 360 minutes
Replicating volume pairs have an Async Delay greater than 360 minutes
Other Resources
- Node Offline with Drives in "Available" State, Network Isolation and ZooKeeper ExpirySun, 19 Jul 2026
- SolidFire H-Series node "BIOS VERSION should be >= 3B14 but is 3B11"Fri, 03 Jul 2026
- Resolving "IPMI Unresponsive" Alerts on H610S Nodes with Accessible BMCThu, 02 Jul 2026
- Network interface Bond10G has a duplicate IP addressWed, 01 Jul 2026
- 502 Bad Gateway Errors During Manual Volume Moves on SolidFire Cluster in Mixed Element Upgrade StateFri, 05 Jun 2026
- SolidFire node Stuck in Maintenance Mode After Element Upgrade: “DisableMaintenanceMode forceDisable=true” Fails Due to Excess Standby SlicesThu, 28 May 2026
- How many nodes are required in a SolidFire cluster for it to remain operational?Thu, 28 May 2026
- How to configure NTP servers on H610S and H615C BMC via ipmitoolMon, 27 Apr 2026
- Element Upgrade Fails and Node Configuration Is Lost When Upgrade Is Initiated with LDAP CredentialsThu, 23 Apr 2026
- Element OS upgrade fails at pre-upgrade health check phaseWed, 22 Apr 2026
- Does BIOS and firmware need to match when adding storage nodes to an existing clusterWed, 22 Apr 2026
- Cluster UI fail to display volumes and volume performance page after upgrade to Element 12.8 or 12.9Tue, 14 Apr 2026
- Understanding Node Utilization and Load Balancing on Actual IOPS in Element Version 12.8+Mon, 13 Apr 2026
- Will vCenter added to Active Directory cause connectivity issues with SolidFire storage?Thu, 09 Apr 2026
- Solidfire deleted volume fails to purge using cluster UITue, 07 Apr 2026
- NetApp HCI system fails to boot normally after power outageTue, 07 Apr 2026
- Replication Target record suspicious write traffic which is not seen on Replication Source VolumeWed, 18 Feb 2026
- Error "Could not find iSCSI device: no devices present yet" after upgrading Trident to 3.7.0Sun, 08 Feb 2026
- Error "Failed to add portal xxx.xxx.xxx.xxx:3260 to self-healing map" after upgrading TridentSun, 08 Feb 2026
- SolidFire cluster not reporting alert due to AIQ system issueMon, 02 Feb 2026
- Intermittent Master Service and Element Authentication alerts on nodeTue, 21 Jul 2026
- Cluster UI fail to display volumes and volume performance page after upgrade to Element 12.8 or 12.9Mon, 20 Jul 2026
- Node Offline with Drives in "Available" State, Network Isolation and ZooKeeper ExpirySun, 19 Jul 2026
- How to factory reset an Element software storage nodeFri, 17 Jul 2026
- 502 Bad Gateway Errors During Manual Volume Moves on SolidFire Cluster in Mixed Element Upgrade StateThu, 16 Jul 2026
- Volumes inaccessible from VMware hosts after adding a storage node with a duplicate IPWed, 08 Jul 2026
- What is supported with NetApp HCI and VMware ESXi version 8.0 and beyond?Tue, 07 Jul 2026
- Certificate is not trusted error when deploying a new Management Node in vCenterMon, 06 Jul 2026
- AutoSupport Message: Inconsistent routing rules detectedFri, 03 Jul 2026
- SolidFire H-Series node "BIOS VERSION should be >= 3B14 but is 3B11"Fri, 03 Jul 2026
- Resolving "IPMI Unresponsive" Alerts on H610S Nodes with Accessible BMCThu, 02 Jul 2026
- Network interface Bond10G has a duplicate IP addressWed, 01 Jul 2026
- Failing drive on Element storage node causes drive controller lockup and host disconnects during upgradeTue, 30 Jun 2026
- Upgrade to Element 12.8 and 12.9 fails with logrotate error Failed to execute system cmdMon, 29 Jun 2026
- Node-ui inaccessible with 503 Server Error: Service UnavailableWed, 24 Jun 2026
- How To Enable SSH On SolidFire/HCI Management NodesWed, 24 Jun 2026
- Intermittent mtuCheckFailure due to misconfigured switch environmentWed, 24 Jun 2026
- Replicating volume pairs have an Async Delay due to "PausedManual"Wed, 24 Jun 2026
- Unregister SolidFire VMware Plugin for Vcenter when vSphere configuration fails during NDE setupWed, 24 Jun 2026
- How to reset the mNode passwordWed, 24 Jun 2026
