Element OS KBs
Element OS KBs
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Cannot Communicate with Node ID
SolidFire Application cannot communicate with node ID
SolidFire Application cannot communicate with node ID
Cluster Not Reporting
How to troubleshoot Cluster Not Reporting Alert
How to troubleshoot Cluster Not Reporting Alert
Upgrade Pre-Checks
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
Support Bundle
How to collect a support bundle from a SolidFire or HCI storage cluster
How to collect a support bundle from a SolidFire or HCI storage cluster
Can't Login?
Not able to log into Cluster UI after upgrade to Element software
Not able to log into Cluster UI after upgrade to Element software
Async Delay
Replicating volume pairs have an Async Delay greater than 360 minutes
Replicating volume pairs have an Async Delay greater than 360 minutes
Other Resources
- Will vCenter added to Active Directory cause connectivity issues with SolidFire storage?Thu, 09 Apr 2026
- Solidfire deleted volume fails to purge using cluster UITue, 07 Apr 2026
- NetApp HCI system fails to boot normally after power outageTue, 07 Apr 2026
- Replication Target record suspicious write traffic which is not seen on Replication Source VolumeWed, 18 Feb 2026
- Error "Could not find iSCSI device: no devices present yet" after upgrading Trident to 3.7.0Sun, 08 Feb 2026
- Error "Failed to add portal xxx.xxx.xxx.xxx:3260 to self-healing map" after upgrading TridentSun, 08 Feb 2026
- SolidFire cluster not reporting alert due to AIQ system issueMon, 02 Feb 2026
- Error "Could not read /sys/class/fc_host" error="open /sys/class/fc_host: no such file or directory" after upgrading Trident to 3.7.0Mon, 19 Jan 2026
- Last garbage collection (GC) completed event was over 12 hours ago due to a node file system in read-only modeMon, 29 Dec 2025
- SolidFire storage full,repeated garbage collection failure (GCAborted) due to a thread resource error (boost::thread_resource_error)Sun, 21 Dec 2025
- VDI Performance Degradation due to SolidFire Node Overutilization and QoS PushbackTue, 16 Dec 2025
- SolidFire tSEvent code:2 observed due to increased I/O load on volumeSat, 13 Dec 2025
- ensembleDegraded alert changes from "Quorum Loss" to "degraded" shortly after detectionFri, 12 Dec 2025
- SolidFire/HCI - Able to connect with BMC via IPMI protocol / Enable IPMI protocol on BMC and run the health check againThu, 11 Dec 2025
- Is there material showing what the Latency vs IOPS curve typically looks likeWed, 03 Dec 2025
- SolidFire PionThread core dump auto-generatedFri, 28 Nov 2025
- Certificate is not trusted error when deploying a new Management Node in vCenterFri, 07 Nov 2025
- Back up a volume snapshot to an S3 compatible storage backend failedSun, 02 Nov 2025
- curl command returns error code 500Tue, 28 Oct 2025
- How to Monitor Individual Drive Utilization for SolidFire ClusterTue, 21 Oct 2025
- How to request upgrade support for SolidFire HCI clustersThu, 09 Apr 2026
- Will vCenter added to Active Directory cause connectivity issues with SolidFire storage?Thu, 09 Apr 2026
- Solidfire deleted volume fails to purge using cluster UITue, 07 Apr 2026
- NetApp HCI system fails to boot normally after power outageTue, 07 Apr 2026
- clockSkewExceedsFaultThreshold is caused by packets droppedTue, 07 Apr 2026
- SolidFire PionThread core dump auto-generatedMon, 06 Apr 2026
- What is supported with NetApp HCI and VMware ESXi version 8.0 and beyond?Sun, 29 Mar 2026
- SolidFire cluster not reporting alert due to AIQ system issueFri, 27 Mar 2026
- How to perform power drain on an Element storage node running 12.3 or higherTue, 24 Mar 2026
- Unable to configure bond1G during node replacementWed, 18 Mar 2026
- Replicating volume pairs have an Async Delay due to slow network connectionTue, 17 Mar 2026
- How to create and mount a SolidFire data volume into VMware vSphereTue, 17 Mar 2026
- Element Alert: NTP server not reachable when using FQDN pointing to a load balancerTue, 10 Mar 2026
- Is there material showing what the Latency vs IOPS curve typically looks likeMon, 09 Mar 2026
- Element Cluster UI fails to load following installation of custom SSL certificateMon, 02 Mar 2026
- Replication Target record suspicious write traffic which is not seen on Replication Source VolumeMon, 02 Mar 2026
- Garbage Collection stops due to 'Destructing GC State Machine Helper' failingTue, 24 Feb 2026
- NodeOffline alert due to Power outageTue, 24 Feb 2026
- Error "Failed to add portal xxx.xxx.xxx.xxx:3260 to self-healing map" after upgrading TridentWed, 18 Feb 2026
- Error "Could not read /sys/class/fc_host" error="open /sys/class/fc_host: no such file or directory" after upgrading Trident to 3.7.0Wed, 18 Feb 2026