Element OS KBs
Element OS KBs
Featured
Cannot Communicate with Node ID
SolidFire Application cannot communicate with node ID
SolidFire Application cannot communicate with node ID
Cluster Not Reporting
How to troubleshoot Cluster Not Reporting Alert
How to troubleshoot Cluster Not Reporting Alert
Upgrade Pre-Checks
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
Support Bundle
How to collect a support bundle from a SolidFire or HCI storage cluster
How to collect a support bundle from a SolidFire or HCI storage cluster
Can't Login?
Not able to log into Cluster UI after upgrade to Element software
Not able to log into Cluster UI after upgrade to Element software
Async Delay
Replicating volume pairs have an Async Delay greater than 360 minutes
Replicating volume pairs have an Async Delay greater than 360 minutes
Other Resources
- iSCSI communication is unable to connect after live migration for a virtual serverSun, 01 Dec 2024
- HCC not responding and comsuming high CPUWed, 27 Nov 2024
- mNode not reporting to ActiveIQ after updating Cluster CredentialsMon, 25 Nov 2024
- Is it possible to continue writing as long as usage on Active IQ does not reach 100 percent, even if usage on vCenter server exceeds 100 percent?Thu, 21 Nov 2024
- AutoSupport Message: Core nodeID=x path=/sf/core.lshw.xxxx.gzTue, 19 Nov 2024
- Can SolidFire AIQ send notification when volume IOPS reaches MAX IOPS?Fri, 15 Nov 2024
- Why does Block Capacity and Provisioned Space have the same value in the Cluster UI?Wed, 06 Nov 2024
- Unable to add cluster to Element plug-in after upgrading to version 5.xThu, 31 Oct 2024
- ICMP-Ping unreachable alert is notified for H610S by ZabbixWed, 30 Oct 2024
- Does Solidfire have a feature to limit API execution to specific servers?Sat, 26 Oct 2024
- Is it possible to send test email from SolidFire Active IQ?Thu, 24 Oct 2024
- System memory is very lowMon, 14 Oct 2024
- iSCSI connectivity issues with Trident on SolidFire due to stale sessionsTue, 08 Oct 2024
- Is it possible to modify date and time of scheduled snapshot on Element Software?Mon, 07 Oct 2024
- Are there any concerns or effects when editing scheduled snapshot?Mon, 07 Oct 2024
- Create new SSL certificate to replace expired certificateFri, 27 Sep 2024
- SolidFire cluster continues to report 'SSH Enabled' after executing the disable SSH APIThu, 26 Sep 2024
- Intermittently memoryUsageThreshold errorsTue, 17 Sep 2024
- SSH to mNode fails with Network error:Connection refusedThu, 12 Sep 2024
- How to know when data drives are given up and start reallocating the dataThu, 12 Sep 2024
- "Incorrect BIOS setting" warnings after adding a H610S to a clusterMon, 02 Dec 2024
- HCI 1.11 scale operation fails to add compute nodeMon, 02 Dec 2024
- iSCSI communication is unable to connect after live migration for a virtual serverSun, 01 Dec 2024
- How to change DNS settings on SolidFire storage and compute nodesThu, 28 Nov 2024
- How to shut down an Element storage node for maintenance using Healthtools (sfinstall)Wed, 27 Nov 2024
- How to perform power drain on an Element storage node having IPMI/BMC issuesWed, 27 Nov 2024
- HCC not responding and comsuming high CPUWed, 27 Nov 2024
- mNode not reporting to ActiveIQ after updating Cluster CredentialsMon, 25 Nov 2024
- Repeating self resolved power supply input missing or out of range alerts on HCI systemsMon, 25 Nov 2024
- AutoSupport Message: Core nodeID=x path=/sf/core.lshw.xxxx.gzFri, 22 Nov 2024
- Is it possible to continue writing as long as usage on Active IQ does not reach 100 percent, even if usage on vCenter server exceeds 100 percent?Thu, 21 Nov 2024
- How to reset the mNode passwordWed, 20 Nov 2024
- Persistent 'authenticationServiceFault' error on SolidFire NodeTue, 19 Nov 2024
- Can SolidFire AIQ send notification when volume IOPS reaches MAX IOPS?Fri, 15 Nov 2024
- sliceServiceTooFull Slice Service is using a percentage of the available spaceWed, 13 Nov 2024
- Element auth container alert for the recently added nodeWed, 13 Nov 2024
- HCI NDE Misconfigured the vDS Switch PortsWed, 13 Nov 2024
- Is it possible to send test email from SolidFire Active IQ?Wed, 13 Nov 2024
- AutoSupport Message: ntpServerUnreachable and ntpTimeNotInSyncThu, 07 Nov 2024
- Multiple nodes report nodeOffline and almost the alerts become resolved in a minuteThu, 07 Nov 2024