Element OS KBs
Element OS KBs
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Cannot Communicate with Node ID
SolidFire Application cannot communicate with node ID
SolidFire Application cannot communicate with node ID
Cluster Not Reporting
How to troubleshoot Cluster Not Reporting Alert
How to troubleshoot Cluster Not Reporting Alert
Upgrade Pre-Checks
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
Support Bundle
How to collect a support bundle from a SolidFire or HCI storage cluster
How to collect a support bundle from a SolidFire or HCI storage cluster
Can't Login?
Not able to log into Cluster UI after upgrade to Element software
Not able to log into Cluster UI after upgrade to Element software
Async Delay
Replicating volume pairs have an Async Delay greater than 360 minutes
Replicating volume pairs have an Async Delay greater than 360 minutes
Other Resources
- Will putting a storage node into maintenance mode reduce the overall capacitySun, 13 Jul 2025
- What encryption solutions does Element OS offerThu, 10 Jul 2025
- Garbage Collection stops due to 'Destructing GC State Machine Helper' failingWed, 09 Jul 2025
- Active IQ for SolidFire does not accurately display information in QoS Management tabWed, 09 Jul 2025
- Is it necessary to consider the cluster capacity when a node is powered downSat, 05 Jul 2025
- Prompted Drive Selection During RTFI Process on SolidFire/HCI NodeTue, 01 Jul 2025
- How to perform power drain on an Element storage node running 12.3 or higherThu, 26 Jun 2025
- Cluster not reporting to ActiveIQ - Received HTTP code 403 from proxy after CONNECTWed, 25 Jun 2025
- Cluster stopped reporting to ActiveIQ as mnode connection to proxy server timed outWed, 25 Jun 2025
- Key Value Store mismatch - Active IQ reports certain API calls have not updated in 2 hoursFri, 20 Jun 2025
- How to request upgrade support for SolidFire HCI clustersFri, 13 Jun 2025
- CVE-2014-6071- Is NetApp SolidFire and HCI Management Node vulnerable?Tue, 10 Jun 2025
- Recent Node replacement errors with hardwareConfigMismatchMon, 19 May 2025
- BIOS has corrupted hw-PMU resources on SolidFire storage nodeFri, 16 May 2025
- Can I retype an OpenStack Cinder Volume from ONTAP NFS to SolidFire iSCSI?Fri, 02 May 2025
- Node-ui inaccessible with 503 Server Error: Service UnavailableThu, 01 May 2025
- mNode goes offline and stops reporting into Active IQ for authentication issueThu, 01 May 2025
- Is it necessary to manually move Ensemble node to another node when removing a node?Tue, 22 Apr 2025
- SolidFire Cluster UI - Unable to Load Cluster Information health monitoring Widgets MalfunctionMon, 21 Apr 2025
- What are the thresholds for Cluster Alert : memoryUsageThreshold?Mon, 21 Apr 2025
- Active IQ for SolidFire does not accurately display information in QoS Management tabThu, 17 Jul 2025
- AutoSupport Message: dataEventThu, 17 Jul 2025
- Key Value Store mismatch - Active IQ reports certain API calls have not updated in 2 hoursWed, 16 Jul 2025
- Hybrid Cloud Control can't connect to NetApp online repositoriesWed, 16 Jul 2025
- blocksDegraded error in NetApp Element softwareWed, 16 Jul 2025
- AutoSupport Message: blocksDegraded. No complete copies of the block data are accessibleWed, 16 Jul 2025
- Create New SSL Certificate to Replace Expired Certificate on SolidFire/HCI Cluster & mNodeTue, 15 Jul 2025
- Will putting a storage node into maintenance mode reduce the overall capacitySun, 13 Jul 2025
- What encryption solutions does Element OS offerThu, 10 Jul 2025
- What is supported with NetApp HCI and VMware ESXi version 8.0 and beyond?Thu, 10 Jul 2025
- AutoSupport Message: A Block Service is using 95 percent of the available space and space is getting critically lowThu, 10 Jul 2025
- Unable to add cluster to Element plug-in after upgrading to version 5.xThu, 10 Jul 2025
- Element OS storage node upgrade failed via HCCThu, 10 Jul 2025
- Garbage Collection stops due to 'Destructing GC State Machine Helper' failingWed, 09 Jul 2025
- Stop the Jetty service to disable port 9443Tue, 08 Jul 2025
- RTFI fails on a SolidFire node with UnhandledError pid=1 script "${ROOT_DRIVE_REAL}"Mon, 07 Jul 2025
- How to determine if a SF node has an AC or DC power supply unitMon, 07 Jul 2025
- vmnic1 and vmnic4 is swapped by compute node firmware upgradeMon, 07 Jul 2025
- How to remove and re-image an Element node using the Cluster UI (iRTFI)Mon, 07 Jul 2025
- Is it necessary to consider the cluster capacity when a node is powered downSat, 05 Jul 2025