Element OS KBs
Element OS KBs
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Cannot Communicate with Node ID
SolidFire Application cannot communicate with node ID
SolidFire Application cannot communicate with node ID
Cluster Not Reporting
How to troubleshoot Cluster Not Reporting Alert
How to troubleshoot Cluster Not Reporting Alert
Upgrade Pre-Checks
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
Support Bundle
How to collect a support bundle from a SolidFire or HCI storage cluster
How to collect a support bundle from a SolidFire or HCI storage cluster
Can't Login?
Not able to log into Cluster UI after upgrade to Element software
Not able to log into Cluster UI after upgrade to Element software
Async Delay
Replicating volume pairs have an Async Delay greater than 360 minutes
Replicating volume pairs have an Async Delay greater than 360 minutes
Other Resources
- SSH to mNode fails with Network error:Connection refusedThu, 12 Sep 2024
- How to know when data drives are given up and start reallocating the dataThu, 12 Sep 2024
- sslCertificateExpiration:The cluster SSL certificate will expire in the next xx daysWed, 04 Sep 2024
- Incorrect Block drive size (960.20GB) for the drive in slot X for this node type - expected 3.84TBThu, 22 Aug 2024
- Are there restrictions on using dynamic disks in Windows Server 2019 with SolidFire as OpenStack block storageTue, 16 Jul 2024
- Frequent iSCSI port errors on client-server using SolidFire storage volumeTue, 09 Jul 2024
- NVRAM card not mounted after node shutdownWed, 26 Jun 2024
- Element Core File Analysis: Slice Service Restart triggers core dumpTue, 25 Jun 2024
- How to check if persistent volumes are enabledMon, 24 Jun 2024
- HCC stuck on 'Welcome to NetApp Hybrid Cloud Control' page Post-Cluster credentials change with accessible MnodeThu, 20 Jun 2024
- Unable to access TUI after clucster admin password is changedTue, 11 Jun 2024
- Does editing QoS temporarily disconnect iSCSI connections?Wed, 22 May 2024
- H610S hardwareConfigMismatch: CPU_THREADS_ENABLED and CPU_CORES_ENABLED alerts on Element 12.7 and aboveTue, 21 May 2024
- Element Core File Analysis: X509_STORE_free has invalid entryThu, 16 May 2024
- DriveMissing for metadata drive generates core.VolReadWriteThu, 16 May 2024
- setup-mNode script fails Kernel panic - not syncing: hung_task: blocked tasksFri, 10 May 2024
- Unable to login newly deployed mNode via SSH or Web UIThu, 09 May 2024
- Is there a way to change the warning threshold of HCI volumes used capacity?Wed, 08 May 2024
- How to move current mNode deployment to a different infrastructureTue, 30 Apr 2024
- How To Upgrade NetApp Hybrid Cloud Control Management ServicesMon, 29 Apr 2024
- Block drive goes into the available state due to ex=xDataChecksumFailedFri, 13 Sep 2024
- Drive failed with state DriveMissingFri, 13 Sep 2024
- How to delete a SolidFire volume in the Cluster Web UIFri, 13 Sep 2024
- How to view the snapshot details of a Solidfire/NetApp HCI VolumeFri, 13 Sep 2024
- SSH to mNode fails with Network error:Connection refusedThu, 12 Sep 2024
- mNode unable to reach monitoring.solidfire.com on port 443Thu, 12 Sep 2024
- How to know when data drives are given up and start reallocating the dataThu, 12 Sep 2024
- Filesystem issue leads to sensorReadingFailed and nodeoffline on SolidFire nodeWed, 11 Sep 2024
- How can SolidFire customers manage and configure Active IQ Email Notifications and Alert PoliciesMon, 09 Sep 2024
- Snapshot deletion fails due to SnapMirror attributeMon, 09 Sep 2024
- sslCertificateExpiration:The cluster SSL certificate will expire in the next xx daysWed, 04 Sep 2024
- How to create a Remote Support Tunnel (RST) so support can get access to a customers management nodeWed, 04 Sep 2024
- Element Auth container alerts being generated and cluster master move may happenFri, 30 Aug 2024
- Element SNMP trap sent for pendingDirtyBlocks fullness greater than 90 percentMon, 26 Aug 2024
- Incorrect Slice/Block drive size (x.xx GB)/(0.00) for the drive in slot x for this node typeFri, 23 Aug 2024
- Incorrect Block drive size (960.20GB) for the drive in slot X for this node type - expected 3.84TBThu, 22 Aug 2024
- How to ssh to a cluster node running Element version 12.5 or greaterTue, 20 Aug 2024
- How to change DNS settings on SolidFire storage and compute nodesMon, 19 Aug 2024
- H610S nodes offline and in a boot loop due to uncorrectable errors on NVDIMMFri, 16 Aug 2024
- Block drive moved to an available state due to an unrecoverable read errorTue, 13 Aug 2024