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How to check the authoritative storage cluster with REST API
https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/How_to_check_the_authoritative_storage_cluster_with_REST_API
Applies to NetApp Hybrid Cloud Control (HCC) NetApp Element software Multiple storage clusters using a single management node (mNode) Description This article describes how to can find the authoritati...Applies to NetApp Hybrid Cloud Control (HCC) NetApp Element software Multiple storage clusters using a single management node (mNode) Description This article describes how to can find the authoritative storage cluster with REST API
Enable and disable SSH on Element
https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/Enable_and_disable_SSH_on_Element
Applies to NetApp Element Description How to enable and disable ssh access on Element
How to reset the BMC settings back to factory default
https://kb.netapp.com/Legacy/NetApp_HCI/Hardware/How_to_reset_the_BMC_settings_back_to_factory_default
Applies to Baseboard Management Controller "BMC" NetApp HCI Compute Nodes H410C H610C H615C H300E/H500E/H700E (deprecated; now H410C) NetApp HCI Flash Storage Node H610S Description How to reset BMC t...Applies to Baseboard Management Controller "BMC" NetApp HCI Compute Nodes H410C H610C H615C H300E/H500E/H700E (deprecated; now H410C) NetApp HCI Flash Storage Node H610S Description How to reset BMC to factory default on a node not connected to a cluster or missing login details
Element upgrade from version 10.x to 11.x fails with PostInstallAbort
https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Element_upgrade_from_version_10.x_to_11.x_fails_with_PostInstallAbort
Applies to NetApp Element Software Upgrade from version 10.x to 11.x Issue Upgrade fails with: 2019-02-26 02:17:53: PostInstall 86%: Starting RTFI Post Install 2019-02-26 02:18:57: PostInstallAbort 86...Applies to NetApp Element Software Upgrade from version 10.x to 11.x Issue Upgrade fails with: 2019-02-26 02:17:53: PostInstall 86%: Starting RTFI Post Install 2019-02-26 02:18:57: PostInstallAbort 86%: [Caught SIGTERM pid=25693 cmd=( local mnt=$(mktemp --tmpdir --directory archive-ex tract...]
FRU Replacements for the Mellanox SN2700 Switch
https://kb.netapp.com/Legacy/NetApp_HCI/OS/FRU_Replacements_for_the_Mellanox_SN2700_Switch
Applies to Netapp HCI Mellanox Switches Answer Details on replacing the Mellanox SN2700 power supply and fans are available in the Hardware User Manual Installation A list of available FRU is availabl...Applies to Netapp HCI Mellanox Switches Answer Details on replacing the Mellanox SN2700 power supply and fans are available in the Hardware User Manual Installation A list of available FRU is available on the following article: Which Mellanox Switches are available for the Netapp HCI? Additional Information additionalInformation_text
How to create RDM disks with Element VCP
https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to_create_RDM_disks_with_Element_VCP
Applies to NetApp HCI NetApp Element Plug-In for VMware vCenter (Element VCP) Raw device mapping (RDM) Description This article describes how to provision a volume directly to the virtual machine
USB RTFI of HCI node fails with "No valid Solidfire image found"
https://kb.netapp.com/Legacy/NetApp_HCI/Hardware/USB_RTFI_of_HCI_node_fails_with_No_valid_Solidfire_image_found
Applies to This KB applies primarily to the HCI nodes types below: HCI Compute Nodes H300E/H500E/H700E (deprecated; now H410C) HCI Flash Storage Node Note, however, that the RTFI process also applies ...Applies to This KB applies primarily to the HCI nodes types below: HCI Compute Nodes H300E/H500E/H700E (deprecated; now H410C) HCI Flash Storage Node Note, however, that the RTFI process also applies to these non-HCI nodes running Element Software: SF Series Storage Nodes SF3010/SF6010/SF9010 (legacy, EOA) FC Series Fibre Channel Nodes HCI Deployment Engine/Monitoring Agent When performing a RTFI using a USB key, you received the error: No valid Solidfire image found
AutoSupport Message: Network interface Bond10G has a duplicate IP address
https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/AutoSupport_Message__Network_interface_Bond10G_has_a_duplicate_IP_address
Applies to NetApp Element Software NetApp SF-Series NetApp H-series Issue Alert in NetApp SolidFire Active IQ: Error Code: networkConfig Details: Network interface Bond10G has a duplicate IP address <...Applies to NetApp Element Software NetApp SF-Series NetApp H-series Issue Alert in NetApp SolidFire Active IQ: Error Code: networkConfig Details: Network interface Bond10G has a duplicate IP address <IP> detected on the network. MAC Addresses with the same IP: {<MAC_Address>}
SolidFire/HCI management node boot loop
https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/SolidFire_HCI_management_node_boot_loop
Applies to Management Node (mNode/fdva) Element Software NetApp SF Series storage nodes NetApp H Series storage nodes NetApp Element Software NetApp HCI Issue Kernel panic error on mnode console Reboo...Applies to Management Node (mNode/fdva) Element Software NetApp SF Series storage nodes NetApp H Series storage nodes NetApp Element Software NetApp HCI Issue Kernel panic error on mnode console Rebooting in 5 seconds.. messages code appears in the vSphere remote console session for the mnode and the node enters a never ending reboot cycle.
Where is the Element Multi-factor Authentication guide located?
https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Where_is_the_Element_Multi-factor_Authentication_guide_located
Applies to NetApp HCI Element 11.3 or later Multifactor Authentication (MFA) Multi-factor authentication Guide for NetApp HCI / Element. See the Multifactor Authentication in Element for specifics. Pl...Applies to NetApp HCI Element 11.3 or later Multifactor Authentication (MFA) Multi-factor authentication Guide for NetApp HCI / Element. See the Multifactor Authentication in Element for specifics. Please note: Starting with version 11.3, Element software supports using bearer tokens to authenticate API calls in addition to Basic authentication. Managing Multi-factor authentication Multi-factor authentication API methods API Reference Guide Configure Postman to run Element software APIs
Scaling fails against datacenter with H615C hosts
https://kb.netapp.com/Legacy/NetApp_HCI/OS/Scaling_fails_against_datacenter_with_H615C_hosts
Applies to NetApp Deployment Engine (NDE) 1.8 and lower Existing datacenter in VMware with NetApp H615C exclusively NSX is not enabled Cable config is correct Issue When starting the NDE scaler, an er...Applies to NetApp Deployment Engine (NDE) 1.8 and lower Existing datacenter in VMware with NetApp H615C exclusively NSX is not enabled Cable config is correct Issue When starting the NDE scaler, an error is returned when selecting the existing vCenter and datacenter: Your network could not be detected. Ensure that this is the datacenter and cluster associated with your vCenter instance.