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    • What are the impacts of temporarily shutting down mNode?
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/What_are_the_impacts_of_temporarily_shutting_down_mNode
      The impacts of temporarily shutting down mNode are as follows: Data for system monitoring is not sent to SolidFire Active IQ until mNode is started SolidFire Active IQ triggers Cluster not reporting a...The impacts of temporarily shutting down mNode are as follows: Data for system monitoring is not sent to SolidFire Active IQ until mNode is started SolidFire Active IQ triggers Cluster not reporting alert if mNode is down for more than 30 minutes Hybrid Cloud Control (HCC) is not available until mNode is started NetApp Element Plug-in for VMware vCenter Server (VCP) is not available until mNode is started Element Cluster has not reported to Active IQ in over 30 minutes
    • How to use the mNode support utility
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to_use_the_mNode_support_utility
      Element Management Node (mNode) 11.3 and above This article describes how to use the mNode support utility to perform the following actions: addasset: Add one or more assets to inventory backup: Creat...Element Management Node (mNode) 11.3 and above This article describes how to use the mNode support utility to perform the following actions: addasset: Add one or more assets to inventory backup: Creates a backup JSON file of current assets This might be disruptive, contact NetApp support for assistance packageupload: let you upload an Element upgrade image to mNode HCC This is disruptive, contact NetApp support for assistance supportbundle: Gather mNode and docker support data
    • FRU Replacements for the Mellanox SN2700 Switch
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/FRU_Replacements_for_the_Mellanox_SN2700_Switch
      Applies to Netapp HCI Mellanox Switches Answer Details on replacing the Mellanox SN2700 power supply and fans are available in the Hardware User Manual Installation A list of available FRU is availabl...Applies to Netapp HCI Mellanox Switches Answer Details on replacing the Mellanox SN2700 power supply and fans are available in the Hardware User Manual Installation A list of available FRU is available on the following article: Which Mellanox Switches are available for the Netapp HCI? Additional Information additionalInformation_text
    • Enable and disable SSH on Element
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/Enable_and_disable_SSH_on_Element
      Applies to NetApp Element Description How to enable and disable ssh access on Element
    • Are Broadcom BES-53248 switches supported with NetApp HCI?
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/Are_Broadcom_BES-53248_switches_supported_with_NetApp_HCI
      Broadcom BES-53248 switches do not support separate bonding modes on different switch ports. Non-redundant ports: Ports on either of the peer switches that are not part of the VPC (ports P4 and S4). V...Broadcom BES-53248 switches do not support separate bonding modes on different switch ports. Non-redundant ports: Ports on either of the peer switches that are not part of the VPC (ports P4 and S4). VPC interfaces and non-redundant ports cannot be members of the same VLAN, i.e. a VLAN may contain VPC interfaces or a VLAN may contain non-redundant ports, but not both. In the case where all VPC member ports are UP, data traffic does not traverse the peer link.
    • AutoSupport Message: Ensemble Event
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/AutoSupport_Message__Ensemble_Event
      Applies to NetApp Element software NetApp SF-series NetApp H-series Issue Alert in NetApp SolidFire Active IQ: Ensemble Event Ensemble degraded This alert type Ensemble Event corresponds to the failur...Applies to NetApp Element software NetApp SF-series NetApp H-series Issue Alert in NetApp SolidFire Active IQ: Ensemble Event Ensemble degraded This alert type Ensemble Event corresponds to the failure in Active IQ - Reporting -> Events. While the alert type Ensemble degraded corresponds to the failure in Active IQ - Error Log.
    • AutoSupport Message: Schedule action failed for schedule IDs
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/AutoSupport_Message__Schedule_action_failed_for_schedule_IDs
      Applies to NetApp Element software NetApp SolidFire NetApp HCI Issue Alert seen in NetApp Active IQ: Schedule action failed for schedule IDs: [X]
    • How to check if persistent volumes are enabled
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/How_to_check_if_persistent_volumes_are_enabled
      Applies to NetApp HCI NetApp SolidFire NetApp Element Software Description How to confirm if persistent volumes are enabled
    • How to check the authoritative storage cluster with REST API
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/How_to_check_the_authoritative_storage_cluster_with_REST_API
      Applies to NetApp Hybrid Cloud Control (HCC) NetApp Element software Multiple storage clusters using a single management node (mNode) Description This article describes how to can find the authoritati...Applies to NetApp Hybrid Cloud Control (HCC) NetApp Element software Multiple storage clusters using a single management node (mNode) Description This article describes how to can find the authoritative storage cluster with REST API
    • SolidFire/HCI management node boot loop
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/SolidFire_HCI_management_node_boot_loop
      Applies to Management Node (mNode/fdva) Element Software NetApp SF Series storage nodes NetApp H Series storage nodes NetApp Element Software NetApp HCI Issue Kernel panic error on mnode console Reboo...Applies to Management Node (mNode/fdva) Element Software NetApp SF Series storage nodes NetApp H Series storage nodes NetApp Element Software NetApp HCI Issue Kernel panic error on mnode console Rebooting in 5 seconds.. messages code appears in the vSphere remote console session for the mnode and the node enters a never ending reboot cycle.
    • Where is the Element Multi-factor Authentication guide located?
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Where_is_the_Element_Multi-factor_Authentication_guide_located
      Applies to NetApp HCI Element 11.3 or later Multifactor Authentication (MFA) Multi-factor authentication Guide for NetApp HCI / Element. See the Multifactor Authentication in Element for specifics. Pl...Applies to NetApp HCI Element 11.3 or later Multifactor Authentication (MFA) Multi-factor authentication Guide for NetApp HCI / Element. See the Multifactor Authentication in Element for specifics. Please note: Starting with version 11.3, Element software supports using bearer tokens to authenticate API calls in addition to Basic authentication. Managing Multi-factor authentication Multi-factor authentication API methods API Reference Guide Configure Postman to run Element software APIs