Skip to main content
NetApp Knowledge Base

H610S - BMC Self Test failed

  1. Last updated
  2. Save as PDF
Views:
4,341
Visibility:
Public
Votes:
1
Category:
h-series
Specialty:
solidfire
Last Updated:

Applies to

NetApp H610S

Issue

  • In some cases, you will get persistent cluster faults:

BMC Self Test failed. This may impact IPMI based services and a BIOS/BMC update may be recommended.

  • The following entries can be seen on sf-master.info
2021-11-22T00:14:03.084577Z hci-stg-06 master-1[26236]: [EXPERR-4] [Util] 28031 GlobalPool-0 serviceshared/IpmiComponentMonitor.cpp:272:CheckHealth|BMC Self Test failed. Postponing Fault. mBmcSelfTestFailureCount=1 cNumFailedSelfTestsForFault=10
2021-11-23T13:24:28.274373Z hci-stg-06 master-1[26236]: [EXPERR-4] [Util] 28027 GlobalPool-0 serviceshared/IpmiComponentMonitor.cpp:272:CheckHealth|BMC Self Test failed. Postponing Fault. mBmcSelfTestFailureCount=1 cNumFailedSelfTestsForFault=10
2021-12-16T15:25:16.921931Z hci-stg-06 master-1[57297]: [EXPERR-4] [Util] 55937 GlobalPool-0 serviceshared/IpmiComponentMonitor.cpp:272:CheckHealth|BMC Self Test failed. Postponing Fault. mBmcSelfTestFailureCount=1 cNumFailedSelfTestsForFault=10
2021-12-16T21:18:54.078117Z hci-stg-06 master-1[57297]: [EXPERR-4] [Util] 55937 GlobalPool-0 serviceshared/IpmiComponentMonitor.cpp:272:CheckHealth|BMC Self Test failed. Postponing Fault. mBmcSelfTestFailureCount=1 cNumFailedSelfTestsForFault=10
  • Along with the "BMC Self Test failed" cluster fault, any or all of the following conditions may also be present:
    • BMC web GUI is inaccessible
    • Node Offline events:
      • The SolidFire Application cannot communicate with node ID <#>
      • Node Offline nodeID=<#>
    • Cannot ping or SSH to the BMC IP address
    • Persistent cluster faults related to fans, power supplies, and system sensors.  Examples:
    • Fan1A RPM is failed or missing.
    • Error checking sensor for Fan1B RPM
    • Error checking sensor for Inlet Temp
    • Error checking sensor for Exhaust Temp
    • ipmitool commands fail with errors such as:
    • Could not open device at /dev/ipmi0 or /dev/ipmi/0 or /dev/ipmidev/0: No such file or directory
    • Get SEL Info command failed: Invalid command
    • Error sending Chassis Status command: Invalid command
    • Get Channel Info command failed: Invalid command

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.