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H610S - BMC Self Test failed

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Category:
h-series
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solidfire
Last Updated:

Applies to

NetApp H610S

Issue

  • In some cases, you will get persistent cluster faults:

BMC Self Test failed. This may impact IPMI based services and a BIOS/BMC update may be recommended.

  • The following entries can be seen on sf-master.info
2021-11-22T00:14:03.084577Z hci-stg-06 master-1[26236]: [EXPERR-4] [Util] 28031 GlobalPool-0 serviceshared/IpmiComponentMonitor.cpp:272:CheckHealth|BMC Self Test failed. Postponing Fault. mBmcSelfTestFailureCount=1 cNumFailedSelfTestsForFault=10
2021-11-23T13:24:28.274373Z hci-stg-06 master-1[26236]: [EXPERR-4] [Util] 28027 GlobalPool-0 serviceshared/IpmiComponentMonitor.cpp:272:CheckHealth|BMC Self Test failed. Postponing Fault. mBmcSelfTestFailureCount=1 cNumFailedSelfTestsForFault=10
2021-12-16T15:25:16.921931Z hci-stg-06 master-1[57297]: [EXPERR-4] [Util] 55937 GlobalPool-0 serviceshared/IpmiComponentMonitor.cpp:272:CheckHealth|BMC Self Test failed. Postponing Fault. mBmcSelfTestFailureCount=1 cNumFailedSelfTestsForFault=10
2021-12-16T21:18:54.078117Z hci-stg-06 master-1[57297]: [EXPERR-4] [Util] 55937 GlobalPool-0 serviceshared/IpmiComponentMonitor.cpp:272:CheckHealth|BMC Self Test failed. Postponing Fault. mBmcSelfTestFailureCount=1 cNumFailedSelfTestsForFault=10
  • Along with the "BMC Self Test failed" cluster fault, any or all of the following conditions may also be present:
    • BMC web GUI is inaccessible
    • Node Offline events:
      • The SolidFire Application cannot communicate with node ID <#>
      • Node Offline nodeID=<#>
    • Cannot ping or SSH to the BMC IP address
    • Persistent cluster faults related to fans, power supplies, and system sensors.  Examples:
    • Fan1A RPM is failed or missing.
    • Error checking sensor for Fan1B RPM
    • Error checking sensor for Inlet Temp
    • Error checking sensor for Exhaust Temp
    • ipmitool commands fail with errors such as:
    • Could not open device at /dev/ipmi0 or /dev/ipmi/0 or /dev/ipmidev/0: No such file or directory
    • Get SEL Info command failed: Invalid command
    • Error sending Chassis Status command: Invalid command
    • Get Channel Info command failed: Invalid command

 

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