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Node-ui inaccessible with 503 Server Error: Service Unavailable

  1. Last updated
    Jun 5, 2025
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Category:
element-software
Specialty:
solidfire
Last Updated:
6/5/2025, 4:44:22 AM

Applies to

  • Element Software 12.7
  • Element Auth container

Issue

  • Login to the node-ui (https://<mip>:442) fails with error:
    • 503 Server Error: Service Unavailable 
  • Active IQ warning present:
    • authenticationServiceFault Element Auth container has been in the NotReady state for too long on node 15. Please contact support if this problem persists.
  • Active IQ Example:

Node-ui inaccessible with 503 Server Error

 

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