Element OS KBs
Element OS KBs
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Cannot Communicate with Node ID
SolidFire Application cannot communicate with node ID
SolidFire Application cannot communicate with node ID
Cluster Not Reporting
How to troubleshoot Cluster Not Reporting Alert
How to troubleshoot Cluster Not Reporting Alert
Upgrade Pre-Checks
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
Support Bundle
How to collect a support bundle from a SolidFire or HCI storage cluster
How to collect a support bundle from a SolidFire or HCI storage cluster
Can't Login?
Not able to log into Cluster UI after upgrade to Element software
Not able to log into Cluster UI after upgrade to Element software
Async Delay
Replicating volume pairs have an Async Delay greater than 360 minutes
Replicating volume pairs have an Async Delay greater than 360 minutes
Other Resources
- Are there restrictions on using dynamic disks in Windows Server 2019 with SolidFire as OpenStack block storage?Tue, 16 Jul 2024
- Frequent iSCSI port errors on client-server using SolidFire storage volumeTue, 09 Jul 2024
- NVRAM card not mounted after node shutdownWed, 26 Jun 2024
- Element Core File Analysis: Slice Service Restart triggers core dumpTue, 25 Jun 2024
- How to check if persistent volumes are enabledMon, 24 Jun 2024
- HCC stuck on 'Welcome to NetApp Hybrid Cloud Control' page Post-Cluster credentials change with accessible MnodeThu, 20 Jun 2024
- Unable to access TUI after clucster admin password is changedTue, 11 Jun 2024
- Does editing QoS temporarily disconnect iSCSI connections?Wed, 22 May 2024
- H610S hardwareConfigMismatch: CPU_THREADS_ENABLED and CPU_CORES_ENABLED alerts on Element 12.7 and aboveTue, 21 May 2024
- Element Core File Analysis: X509_STORE_free has invalid entryThu, 16 May 2024
- DriveMissing for metadata drive generates core.VolReadWriteThu, 16 May 2024
- setup-mNode script fails Kernel panic - not syncing: hung_task: blocked tasksFri, 10 May 2024
- Unable to login newly deployed mNode via SSH or Web UIThu, 09 May 2024
- Is there a way to change the warning threshold of HCI volumes used capacity?Wed, 08 May 2024
- How to move current mNode deployment to a different infrastructureTue, 30 Apr 2024
- How To Upgrade NetApp Hybrid Cloud Control Management ServicesMon, 29 Apr 2024
- RTFI of node failed with Input/output errorFri, 26 Apr 2024
- Is it possible to put a specific volume on a specific Element storage nodeMon, 22 Apr 2024
- Cluster Block Fullness Critical alert due to Node in Maintenance Mode for Extended periodWed, 17 Apr 2024
- Performance issue observed while navigating Nodes page in cluster UITue, 16 Apr 2024
- How to reset the password for an Element clusterThu, 25 Jul 2024
- Login errors using admin credentials: Cluster UI and mNode UIWed, 17 Jul 2024
- SolidFire drives report Unsupported drive detected after adding drive or nodeTue, 16 Jul 2024
- Are there restrictions on using dynamic disks in Windows Server 2019 with SolidFire as OpenStack block storage?Tue, 16 Jul 2024
- Element Core File Analysis: Slice Service Restart triggers core dumpMon, 15 Jul 2024
- Frequent iSCSI port errors on client-server using SolidFire storage volumeTue, 09 Jul 2024
- Unable to add a storage cluster after upgrading to VCP 5.1Tue, 09 Jul 2024
- Remote replication volume pairs in pausedDisconnected statusTue, 09 Jul 2024
- Login to Element cluster Web UI fails with 'Authentication not ready' errorsTue, 09 Jul 2024
- Unable to add SolidFire cluster on VCP with vCenter Linked ModeTue, 09 Jul 2024
- SolidFire Event Reports Updating BMC cold reset dateTue, 09 Jul 2024
- Element cluster UI shows old login prompt and has missing or incorrect icons post upgrade to 12.0 or aboveTue, 09 Jul 2024
- At what percent Solidfire drive WEAR and RESERVE should we replace SSDs?Tue, 09 Jul 2024
- AutoSupport Message: A metadata service is unhealthy and SolidFire is attempting to migrate data awayWed, 03 Jul 2024
- NetApp SolidFire node reports PCIe Error : Bus Correctable/Uncorrectable ErrorMon, 01 Jul 2024
- Element Create Datastore Operation fails due to volume not visible to hostFri, 28 Jun 2024
- nginx issue during or after Element Software upgrade: Failed to start The nginx HTTP and reverse proxy serverFri, 28 Jun 2024
- HCC stuck on 'Welcome to NetApp Hybrid Cloud Control' page Post-Cluster credentials change with accessible MnodeThu, 27 Jun 2024
- NVRAM card not mounted after node shutdownWed, 26 Jun 2024
- How To Verify and Download the latest Element SoftwareWed, 26 Jun 2024