E-series Hardware KBs
- Last updated
- Mar 26, 2025
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E-series Hardware KBs
Featured
Power cycle Guide
How to power off & on your E-Series system.
How to power off & on your E-Series system.
Drive status & failures
Collection of drive failures and statuses.
Collection of drive failures and statuses.
Single degraded drive
Degraded drive channel on single drive.
Degraded drive channel on single drive.
Cache backup device failure
Cache backup device end of life for controller.
Cache backup device end of life for controller.
Controller offline
How to diagnose offline E-Series controller?
How to diagnose offline E-Series controller?
E5700 Management Task failures
Management task failures with 422 web server error.
Management task failures with 422 web server error.
Other Resources
- IOM-B Maximum Data Rate Showing as UnknownTue, 01 Jul 2025
- E-Series VOLUME_HOT_SPARE_IN_USE after disk replacementMon, 30 Jun 2025
- NetApp E-Series volume failure caused by single drive failureTue, 24 Jun 2025
- Is it possible to confirm whether a controller is removable based on its physical appearance rather than through the GUI?Fri, 20 Jun 2025
- E-Series reporting inter controller communication failure during firmware upgradeMon, 16 Jun 2025
- E-Series multiple drive degraded path on external shelf due to wrong cablingFri, 13 Jun 2025
- E-Series ARVM disconnect and automatically recoverThu, 12 Jun 2025
- Controllers frequently rebooting with PANIC due to bad ICON connectionWed, 04 Jun 2025
- How to disable HIC ports on StorageGRID applianceFri, 30 May 2025
- Why do the onboard iSCSI ports not show port speed?Mon, 26 May 2025
- E-Series controller reporting unknown power supply and fan locationFri, 23 May 2025
- E-Series VPD EEPROM corruption - AutoSupport MessageThu, 22 May 2025
- Failed I/O host card - iSCSI interface error detected - AutoSupport MessageThu, 22 May 2025
- E-Series Insufficient cache backup device capacity - AutoSupport MessageThu, 22 May 2025
- E-Series Controller submodel mismatch - AutoSupport MessageThu, 22 May 2025
- E-Series Controller is in Service Mode due to excessive Data Assurance errors - AutoSupport MessageMon, 19 May 2025
- E-Series Controller is in Analysis Lockdown Mode due to excessive Data Assurance errors - AutoSupport MessageMon, 19 May 2025
- E-Series drawer failed - AutoSupport MessageMon, 19 May 2025
- E-Series SANtricity OS and IOM firmware matrix for support of different drawer control modulesFri, 02 May 2025
- How to physically identify the various E-Series expansion drive shelf modulesFri, 02 May 2025
- E-Series reporting inter controller communication failure during firmware upgradeFri, 04 Jul 2025
- How to troubleshoot issues with auto-code sync/controller replacementWed, 02 Jul 2025
- IOM-B Maximum Data Rate Showing as UnknownTue, 01 Jul 2025
- E-Series VOLUME_HOT_SPARE_IN_USE after disk replacementMon, 30 Jun 2025
- SSL Certificate not applying to both the controller of E-Series nodeSun, 29 Jun 2025
- Loss of volume access to NetApp E-SeriesFri, 27 Jun 2025
- E-Series system New installation iSCSI port with Cisco SFP going down or disappears after configurationFri, 27 Jun 2025
- All drives bypassed in new installed DE224C shelfFri, 27 Jun 2025
- E-Series replacement controller boots into OE LU state when expansion enclosure contain IOM12B modulesThu, 26 Jun 2025
- E-Series not detecting IOM and PSU in the GUIThu, 26 Jun 2025
- SANtricity OS upgrade fails with Downloads are disabled due to NVSRAM settingThu, 26 Jun 2025
- Unreadable sectors on the E-series platforms on multiple drivesWed, 25 Jun 2025
- "DRAWER_OPENED-Recovery Failure Type Code: 344" reported in Recovery Guru of E-Series array when drawer is closedWed, 25 Jun 2025
- NetApp E-Series volume failure caused by single drive failureTue, 24 Jun 2025
- No description of alerts sent to external Syslog server using SplunkMon, 23 Jun 2025
- E-Series disk error LED lit multiple disk bays after disk failureMon, 23 Jun 2025
- E-Series E2700 with lockdown or outage 7-segment code SE 23Mon, 23 Jun 2025
- Unable to access E-Series events in SANtricity System Manager using the monitor userMon, 23 Jun 2025
- E-series Not able to display old graphical performance statistics in SANtricity System ManagerMon, 23 Jun 2025
- EF300 or EF600 not powering on with 120v powerMon, 23 Jun 2025
Most popular
(views)- How to power DOWN and power UP an E-Series storage system
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- E-Series Persistent cache backup device has failed - AutoSupport Message
- E-Series drive failure - AutoSupport Message
- E-Series E2800 controller management failures due to loss of internal ethernet communication link
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- E-Series reports Fibre channel link errors - threshold exceeded Critical error
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Highest rated
(rating)- What is Watchdog Timer?
- E-Series reporting degraded drive channel on single drive
- E-Series reports unreadable sectors detected on multiple drives due to a faulty controller
- E-series all 12 disk drives are Loss of redundancy status in one Drawer
- E-Series controller offline startup error power on default SE 88 or only 88
- E-Series power supply failed - No power input
- E-Series controller in lockdown state OE Lt after encountering configuration issues during startup
- E-Series E54xx/E55xx/E27xx/E56xx controller locks down with status of "Memory Parity Error" and 7-segment code sequence "OE L2 CF dx"
- How to replace an E-Series DE460c controller/expansion shelf
- System detected that a non-FRU component was replaced - OE: Operational Error Lr: non-FRU component replaced
- E-Series Notification (Write-back caching forcibly disabled) CRITICAL due to faulty battery
- E-Series Recovery Guru shows "Tray - Loss of External Redundancy"
- E-Series controller in lockdown state OE L7 due to sub-model identifier mismatch
- Can we reset the Age time of the battery run?
- Replacement controller for Simplex E-Series system reports errors for Controller-B
Recently updated
(date updated)- E-Series reporting inter controller communication failure during firmware upgrade
- How to troubleshoot issues with auto-code sync/controller replacement
- IOM-B Maximum Data Rate Showing as Unknown
- E-Series VOLUME_HOT_SPARE_IN_USE after disk replacement
- SSL Certificate not applying to both the controller of E-Series node
- Loss of volume access to NetApp E-Series
- E-Series system New installation iSCSI port with Cisco SFP going down or disappears after configuration
- All drives bypassed in new installed DE224C shelf
- E-Series replacement controller boots into OE LU state when expansion enclosure contain IOM12B modules
- E-Series not detecting IOM and PSU in the GUI
- SANtricity OS upgrade fails with Downloads are disabled due to NVSRAM setting
- Unreadable sectors on the E-series platforms on multiple drives
- "DRAWER_OPENED-Recovery Failure Type Code: 344" reported in Recovery Guru of E-Series array when drawer is closed
- NetApp E-Series volume failure caused by single drive failure
- No description of alerts sent to external Syslog server using Splunk
Recently added
(date created)- IOM-B Maximum Data Rate Showing as Unknown
- E-Series VOLUME_HOT_SPARE_IN_USE after disk replacement
- NetApp E-Series volume failure caused by single drive failure
- Is it possible to confirm whether a controller is removable based on its physical appearance rather than through the GUI?
- E-Series reporting inter controller communication failure during firmware upgrade
- E-Series multiple drive degraded path on external shelf due to wrong cabling
- E-Series ARVM disconnect and automatically recover
- Controllers frequently rebooting with PANIC due to bad ICON connection
- How to disable HIC ports on StorageGRID appliance
- Why do the onboard iSCSI ports not show port speed?
- E-Series controller reporting unknown power supply and fan location
- E-Series VPD EEPROM corruption - AutoSupport Message
- Failed I/O host card - iSCSI interface error detected - AutoSupport Message
- E-Series Insufficient cache backup device capacity - AutoSupport Message
- E-Series Controller submodel mismatch - AutoSupport Message