E-series Hardware
E-series Hardware
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Power cycle Guide
How to power off & on your E-Series system.
How to power off & on your E-Series system.
Drive status & failures
Collection of drive failures and statuses.
Collection of drive failures and statuses.
Single degraded drive
Degraded drive channel on single drive.
Degraded drive channel on single drive.
Cache backup device failure
Cache backup device end of life for controller.
Cache backup device end of life for controller.
Controller offline
How to diagnose offline E-Series controller?
How to diagnose offline E-Series controller?
E5700 Management Task failures
Management task failures with 422 web server error.
Management task failures with 422 web server error.
Other Resources
- Drive shows an unknown state shortly after being replacedMon, 02 Oct 2023
- Controller cannot boot up and all LEDs are offTue, 26 Sep 2023
- How to view power sensor data on EF300/EF600Sat, 09 Sep 2023
- Wrong or Mismatched Chassis Serial number between StorageGRID GUI and HardwareTue, 05 Sep 2023
- E-Series E2800 controller management failures due to loss of internal ethernet communication linkFri, 01 Sep 2023
- 25G port of HIC cannot be upMon, 28 Aug 2023
- DISK REDUNDANCY FAILED: Shelf and disk entries of one path not shows in sysconfig -a of one node after IOM12B shelf expansionWed, 16 Aug 2023
- Unable to apply DFW despite correct file used on E-Series 11.80Fri, 11 Aug 2023
- E-Series volume failure after SANtricity upgrade due to IOC errors on alternate controllerThu, 10 Aug 2023
- E-Series controller lockdown with 0E L3 due to faulty HICMon, 07 Aug 2023
- Drawer reports degraded but no issues with pathingsFri, 04 Aug 2023
- By-passed drive status is not cleared by replacing or reseating drive in E2812Thu, 03 Aug 2023
- How long should be waited before removing E2800 controller's battery?Wed, 26 Jul 2023
- Unreadable sectors on the E-series platforms on multiple drivesMon, 24 Jul 2023
- EF300 NVMe SSD Product ID and firmware version do not displaySun, 23 Jul 2023
- E-Series constant "Link issues have been encountered" error messages in event logThu, 20 Jul 2023
- E-series Storage system fans are running at high speed and are loudMon, 17 Jul 2023
- Shelf on E-Series storage array spams alertsFri, 14 Jul 2023
- E-series disk shelf Amber LED on without any error after add shelfFri, 30 Jun 2023
- E-Series intermittent no power input on power supplyThu, 29 Jun 2023
- Drive shows an unknown state shortly after being replacedMon, 02 Oct 2023
- E-Series Write-back caching forcibly disabled randomlyMon, 02 Oct 2023
- How to restart the web services on SANtricity System ManagerSat, 30 Sep 2023
- E-series firmware upgrade problem for the configured SSD-Cache drivesFri, 29 Sep 2023
- E-Series recovery guru reports "NVMe Drive Speed Error" for single driveFri, 29 Sep 2023
- E-Series FC HIC ports WWID changed after power ON storage arrayThu, 28 Sep 2023
- E-series AutoSupport test failed with error: support.netapp.comThu, 28 Sep 2023
- "Drive is undergoing a service operation" is either in process or stuckTue, 26 Sep 2023
- IP Addresses conflicts with the reserved internal address rangeTue, 26 Sep 2023
- Performance Degradation with Data Assurance enabled Volumes and iSCSITue, 26 Sep 2023
- How to configure an NTP Server on E-SeriesTue, 26 Sep 2023
- Controller cannot boot up and all LEDs are offTue, 26 Sep 2023
- How long should be waited before removing E2800 controller's battery?Tue, 26 Sep 2023
- What is in a E-Series Storage Array Profile?Mon, 25 Sep 2023
- E-Series controller locks down with status of "Memory Parity Error" and 7-segment code "OE L2 CF dx"Mon, 25 Sep 2023
- E-Series E28xx or newer platform locks down with status of "Memory Parity Error" and 7-segment code sequence "OE L2 CF dx"Mon, 25 Sep 2023
- E-Series Notification (Write-back caching forcibly disabled) CRITICAL due to faulty batteryMon, 25 Sep 2023
- Controller resets: WARNING: Restart by watchdog time out on EOS domain and no Core Dump generatedMon, 25 Sep 2023
- Wrong or Mismatched Chassis Serial number between StorageGRID GUI and HardwareMon, 25 Sep 2023
- E-Series array not sending AutoSupport displaying "ASUP Upload Host InetSocketAddress is unresolved"Mon, 25 Sep 2023