Element OS KBs
Element OS KBs
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Cannot Communicate with Node ID
SolidFire Application cannot communicate with node ID
SolidFire Application cannot communicate with node ID
Cluster Not Reporting
How to troubleshoot Cluster Not Reporting Alert
How to troubleshoot Cluster Not Reporting Alert
Upgrade Pre-Checks
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
Support Bundle
How to collect a support bundle from a SolidFire or HCI storage cluster
How to collect a support bundle from a SolidFire or HCI storage cluster
Can't Login?
Not able to log into Cluster UI after upgrade to Element software
Not able to log into Cluster UI after upgrade to Element software
Async Delay
Replicating volume pairs have an Async Delay greater than 360 minutes
Replicating volume pairs have an Async Delay greater than 360 minutes
Other Resources
- VDI Performance Degradation due to SolidFire Node Overutilization and QoS PushbackTue, 16 Dec 2025
- SolidFire tSEvent code:2 observed due to increased I/O load on volumeSat, 13 Dec 2025
- ensembleDegraded alert changes from "Quorum Loss" to "degraded" shortly after detectionFri, 12 Dec 2025
- SolidFire/HCI - Able to connect with BMC via IPMI protocol / Enable IPMI protocol on BMC and run the health check againThu, 11 Dec 2025
- Is there material showing what the Latency vs IOPS curve typically looks likeWed, 03 Dec 2025
- SolidFire PionThread core dump auto-generatedFri, 28 Nov 2025
- Certificate is not trusted error when deploying a new Management Node in vCenterFri, 07 Nov 2025
- Back up a volume snapshot to an S3 compatible storage backend failedSun, 02 Nov 2025
- curl command returns error code 500Tue, 28 Oct 2025
- How to Monitor Individual Drive Utilization for SolidFire ClusterTue, 21 Oct 2025
- HCC Management Node unable to contact vCenter after vCenter IP address changeTue, 14 Oct 2025
- H610S powerSupplyError and fanSensor are detected again after nodeOfflineTue, 14 Oct 2025
- Node offline and Panic rebootTue, 14 Oct 2025
- How to upgrade Element software from version 11.1 to 12.3.2Tue, 07 Oct 2025
- Element Alert: NTP server not reachable when using FQDN pointing to a load balancerTue, 30 Sep 2025
- Performance issues due to incorrect switch settingsFri, 12 Sep 2025
- How to disassociate and return to factory image (RTFI) a NetApp H-Series storage cluster in VMware vSphereThu, 11 Sep 2025
- Where is Element OS image 12.3.2.3 available for downloadTue, 09 Sep 2025
- Old Outdated Uncorrectable errors reported on H610S nodesFri, 29 Aug 2025
- How to reset the async task ID numberTue, 19 Aug 2025
- VDI Performance Degradation due to SolidFire Node Overutilization and QoS PushbackFri, 19 Dec 2025
- Certificate is not trusted error when deploying a new Management Node in vCenterTue, 16 Dec 2025
- How to remove and re-image an Element node using the Cluster UI (iRTFI)Tue, 16 Dec 2025
- SolidFire tSEvent code:2 observed due to increased I/O load on volumeSat, 13 Dec 2025
- clockSkewExceedsFaultThreshold is caused by packets droppedSat, 13 Dec 2025
- Node offline during Element cluster upgradeFri, 12 Dec 2025
- NetApp SolidFire/HCI storage node is showing offline due to Bond10G issuesFri, 12 Dec 2025
- ensembleDegraded alert changes from "Quorum Loss" to "degraded" shortly after detectionFri, 12 Dec 2025
- SolidFire/HCI - Able to connect with BMC via IPMI protocol / Enable IPMI protocol on BMC and run the health check againThu, 11 Dec 2025
- How to create a static route on a NetApp SolidFire storage nodeFri, 05 Dec 2025
- Create a custom SSL certificate from your Management NodeThu, 04 Dec 2025
- Is there material showing what the Latency vs IOPS curve typically looks likeWed, 03 Dec 2025
- SolidFire/HCI error message after replacing an SSD: drive is using unsupported firmware versionTue, 02 Dec 2025
- SolidFire PionThread core dump auto-generatedFri, 28 Nov 2025
- Persistent 'authenticationServiceFault' error on SolidFire NodeThu, 20 Nov 2025
- Drive is missing on NetApp Element cluster UIWed, 19 Nov 2025
- Element plugin missing after moving the SolidFire management node to a different ESXi clusterThu, 13 Nov 2025
- What is the upgrade matrix for storage clusters running NetApp Element software?Thu, 13 Nov 2025
- H610S - BMC Self Test failedWed, 12 Nov 2025
- SolidFire iSCSI session socket error countSun, 09 Nov 2025
