Element OS KBs
- Last updated
- Mar 26, 2025
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Element OS KBs
Featured
Cannot Communicate with Node ID
SolidFire Application cannot communicate with node ID
SolidFire Application cannot communicate with node ID
Cluster Not Reporting
How to troubleshoot Cluster Not Reporting Alert
How to troubleshoot Cluster Not Reporting Alert
Upgrade Pre-Checks
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
Support Bundle
How to collect a support bundle from a SolidFire or HCI storage cluster
How to collect a support bundle from a SolidFire or HCI storage cluster
Can't Login?
Not able to log into Cluster UI after upgrade to Element software
Not able to log into Cluster UI after upgrade to Element software
Async Delay
Replicating volume pairs have an Async Delay greater than 360 minutes
Replicating volume pairs have an Async Delay greater than 360 minutes
Other Resources
- H610S node alerting BMC logs report ECC errors for the NVRAM Device and multiple bmcSelEccErrorThu, 13 Mar 2025
- SolidFire Cluster Latency Increased by Storage Gateway IntegrationThu, 27 Feb 2025
- What are the impacts of temporarily shutting down mNode?Mon, 10 Feb 2025
- Where can you find information on the hash algorithm SolidFire uses for Bond10GThu, 06 Feb 2025
- SolidFire Element Cluster UI "error": { "code": 500, "message": "Missing member=[sliceID]"Thu, 06 Feb 2025
- Errors Observed on Interface Reported by Multiple Storage NodesWed, 05 Feb 2025
- What are the values for Average IOPS and Peak IOPS on SolidFire Active IQ?Tue, 04 Feb 2025
- Multiple Client hosts report read errors due to failing to read from respective block servicesMon, 27 Jan 2025
- Is there any operations can trigger VMWare CBT reset on SolidFire?Wed, 08 Jan 2025
- Unable to access TUI of storage node not in Element cluster due to "API server error"Wed, 04 Dec 2024
- iSCSI communication is unable to connect after live migration for a virtual serverSun, 01 Dec 2024
- HCC not responding and comsuming high CPUWed, 27 Nov 2024
- mNode not reporting to ActiveIQ after updating Cluster CredentialsMon, 25 Nov 2024
- Is it possible to continue writing as long as usage on Active IQ does not reach 100 percent, even if usage on vCenter server exceeds 100 percent?Thu, 21 Nov 2024
- AutoSupport Message: Core nodeID=x path=/sf/core.lshw.xxxx.gzTue, 19 Nov 2024
- Can SolidFire AIQ send notification when volume IOPS reaches MAX IOPS?Fri, 15 Nov 2024
- Why does Block Capacity and Provisioned Space have the same value in the Cluster UI?Wed, 06 Nov 2024
- Unable to add cluster to Element plug-in after upgrading to version 5.xThu, 31 Oct 2024
- ICMP-Ping unreachable alert is notified for H610S by ZabbixWed, 30 Oct 2024
- Does Solidfire have a feature to limit API execution to specific servers?Sat, 26 Oct 2024
- Element authentication warning after installing a customer SSL certificateWed, 02 Apr 2025
- Login errors using admin credentials: Cluster UI and mNode UIWed, 02 Apr 2025
- Failed to send messages between nodes using the maximum configured MTU (9000)Thu, 27 Mar 2025
- Compute nodes stopped sending VMware alerts after deploying new mNodeWed, 26 Mar 2025
- mNode intermittently stops reporting during stuck HCC FW upgradeThu, 20 Mar 2025
- How to determine uncorrectable memory errors on NetApp SolidFire and NetApp HCI storage nodesWed, 19 Mar 2025
- H610S node alerting BMC logs report ECC errors for the NVRAM Device and multiple bmcSelEccErrorTue, 18 Mar 2025
- Multiple storage nodes reporting "Network interface ethx down or cable is unplugged"Sat, 08 Mar 2025
- How to troubleshoot Cluster Not Reporting AlertThu, 06 Mar 2025
- Where can you find information on the hash algorithm SolidFire uses for Bond10GMon, 03 Mar 2025
- SolidFire Cluster Latency Increased by Storage Gateway IntegrationFri, 28 Feb 2025
- How to reseat a NVRAM card in a SolidFire storage nodeFri, 28 Feb 2025
- How to perform power drain on an Element storage node having IPMI/BMC issuesSun, 23 Feb 2025
- How to reset the mNode passwordWed, 19 Feb 2025
- What is supported with NetApp HCI and VMware ESXi version 8.0 and beyond?Tue, 18 Feb 2025
- Multiple nodeOffline alerts populated along with memoryUsageThreshold alertsFri, 14 Feb 2025
- Drive is missing on NetApp Element cluster UIThu, 13 Feb 2025
- What are the impacts of temporarily shutting down mNode?Wed, 12 Feb 2025
- Multiple Client hosts report read errors due to failing to read from respective block servicesWed, 12 Feb 2025
- What is the upgrade matrix for storage clusters running NetApp Element software?Tue, 11 Feb 2025
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Recently updated
(date updated)- Element authentication warning after installing a customer SSL certificate
- Login errors using admin credentials: Cluster UI and mNode UI
- Failed to send messages between nodes using the maximum configured MTU (9000)
- Compute nodes stopped sending VMware alerts after deploying new mNode
- mNode intermittently stops reporting during stuck HCC FW upgrade
- How to determine uncorrectable memory errors on NetApp SolidFire and NetApp HCI storage nodes
- H610S node alerting BMC logs report ECC errors for the NVRAM Device and multiple bmcSelEccError
- Multiple storage nodes reporting "Network interface ethx down or cable is unplugged"
- How to troubleshoot Cluster Not Reporting Alert
- Where can you find information on the hash algorithm SolidFire uses for Bond10G
- SolidFire Cluster Latency Increased by Storage Gateway Integration
- How to reseat a NVRAM card in a SolidFire storage node
- How to perform power drain on an Element storage node having IPMI/BMC issues
- How to reset the mNode password
- What is supported with NetApp HCI and VMware ESXi version 8.0 and beyond?
Recently added
(date created)- H610S node alerting BMC logs report ECC errors for the NVRAM Device and multiple bmcSelEccError
- SolidFire Cluster Latency Increased by Storage Gateway Integration
- What are the impacts of temporarily shutting down mNode?
- Where can you find information on the hash algorithm SolidFire uses for Bond10G
- SolidFire Element Cluster UI "error": { "code": 500, "message": "Missing member=[sliceID]"
- Errors Observed on Interface Reported by Multiple Storage Nodes
- What are the values for Average IOPS and Peak IOPS on SolidFire Active IQ?
- Multiple Client hosts report read errors due to failing to read from respective block services
- Is there any operations can trigger VMWare CBT reset on SolidFire?
- Unable to access TUI of storage node not in Element cluster due to "API server error"
- iSCSI communication is unable to connect after live migration for a virtual server
- HCC not responding and comsuming high CPU
- mNode not reporting to ActiveIQ after updating Cluster Credentials
- Is it possible to continue writing as long as usage on Active IQ does not reach 100 percent, even if usage on vCenter server exceeds 100 percent?
- AutoSupport Message: Core nodeID=x path=/sf/core.lshw.xxxx.gz
