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Resolving "IPMI Unresponsive" Alerts on H610S Nodes with Accessible BMC

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Category:
element-software
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solidfire
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Applies to

  • NetApp Element Software
  • NetApp H-series storage nodes
  • Baseboard Management Controller (BMC) 

Issue

  • This article outlines the steps to resolve "IPMI Unresponsive" alerts on H-series nodes where the Baseboard Management Controller (BMC) remains accessible via the web GUI.
  • These steps include confirming BMC access, collecting and clearing event logs, placing the node into maintenance mode, rebooting, and monitoring the node's return to service.
Error Code Details
sensorReadingFailed IPMI diagnostics are currently unresponsive. Please contact support if this problem persists.

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