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Failed Drive Cannot Be Removed from SolidFire Cluster During Element Upgrade

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element-software
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solidfire
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Applies to

  • Element Software
  • Element Upgrade
  • H-Series Nodes
  • Failed Drive

Issue

  • A drive on a node fails during an Element upgrade
  • Attempts to remove the failed drive using the RemoveDrives API reported success
  • The drive continued to reappear in the Failed Drives list with a new drive ID
  • This issue prevents the node from being removed from the cluster
  • The Element upgrade halted

One or more of the following  alerts may be reported in Active IQ:

  • hardwareConfigMismatch
    Incorrect Block drive size (1.07GB) for the drive in slot X for this node type - expected 3.84TB.
  • driveFailed
    11 drive(s) with state: "NodeOffline" driveID: X2, X3, X4, X5, X6, X7, X8, Y0, Y1, Y2, Y3. 1 drive(s) with state: "WrongDriveSize" driveID: Z3.
  • driveFailed 1 drive(s) with state: "NvmeSparesExhausted" driveID:___
  • driveHealthFault Drive with serial:___________ in slot:__, Driveshould be replaced. SMART data indicates there are no spare blocks left and it is readonly

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