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    • Remote volume replication between NetApp Solidfire clusters not starting
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Remote_volume_replication_between_NetApp_Solidfire_clusters_not_starting
      Applies to Element Software Remote Replication Jumbo Frames Issue When configuring remote replication of a volume, it's unable to start copying data to the remote cluster and status of it loops betwee...Applies to Element Software Remote Replication Jumbo Frames Issue When configuring remote replication of a volume, it's unable to start copying data to the remote cluster and status of it loops between ResumingConnected and ResumingRRSync states constantly.
    • Potential issues and workarounds when running storage upgrades using NetApp Hybrid Cloud Control
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/Potential_issues_and_workarounds_when_running_storage_upgrades_using_NetApp_Hybrid_Cloud_Control
      During storage upgrades using NetApp Hybrid Cloud Control, you might encounter the following scenarios: The session times out after two hours into the upgrade, and you are logged out of the NetApp Hyb...During storage upgrades using NetApp Hybrid Cloud Control, you might encounter the following scenarios: The session times out after two hours into the upgrade, and you are logged out of the NetApp Hybrid Cloud Control UI You are logged out of NetApp Hybrid Cloud Control towards the end of the upgrade, and cannot log back in During a storage upgrade, users might see an error page if NetApp Hybrid Cloud Control is refreshed in the finishing stages of the upgrade
    • Is there a reservation size or percentage for snapshots on NetApp Element software?
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Is_there_a_reservation_size_or_percentage_for_snapshots_on_NetApp_Element_software
      Applies to NetApp Element software Answer Unlike ONTAP software, Element does not provide a snapshot copy reserve that sets aside a percentage of disk space for snapshot copies. Additional Information...Applies to NetApp Element software Answer Unlike ONTAP software, Element does not provide a snapshot copy reserve that sets aside a percentage of disk space for snapshot copies. Additional Information For reference please consult: NetApp HCI documentation - Data protection
    • Schedule action failed for schedule IDs
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Schedule_action_failed_for_schedule_IDs
      apiEvent API Call (CreateSnapshot) 4 { "success": false, "params": { "scheduleID": 1, "name": "", "enableRemoteReplication": false, "volumeID": "12", "snapMirrorLabel": {}, "retention": "96:0:00" }, "...apiEvent API Call (CreateSnapshot) 4 { "success": false, "params": { "scheduleID": 1, "name": "", "enableRemoteReplication": false, "volumeID": "12", "snapMirrorLabel": {}, "retention": "96:0:00" }, "method": "CreateSnapshot", "context": { "ip": "0.0.0.0", "authMethod": "Cluster", "user": "internal" }, "error": { "message": "Snapshot creation inhibited due to critical cluster fullness; see cluster faults", "code": 500, "name": "xClusterFullnessCritical" } }
    • SolidFire/HCI management node boot loop
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/SolidFire_HCI_management_node_boot_loop
      Applies to Management Node (mNode/fdva) Element Software NetApp SF Series storage nodes NetApp H Series storage nodes NetApp Element Software NetApp HCI Issue Kernel panic error on mnode console Reboo...Applies to Management Node (mNode/fdva) Element Software NetApp SF Series storage nodes NetApp H Series storage nodes NetApp Element Software NetApp HCI Issue Kernel panic error on mnode console Rebooting in 5 seconds.. messages code appears in the vSphere remote console session for the mnode and the node enters a never ending reboot cycle.
    • AutoSupport Message: The sum of all minimum QoS IOPS is greater than the expected IOPS
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/AutoSupport_Message__The_sum_of_all_minimum_QoS_IOPS_is_greater_than_the_expected_IOPS
      On NetApp SolidFire Active IQ: error message: The sum of all minimum QoS IOPS <current_IOPS_count> is greater than the expected IOPS <max_IOPS_for_cluster> of the cluster.
    • How to determine in which node volume primaries are hosted on Element software
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/How_to_determine_in_which_node_volume_primaries_are_hosted_on_Element_software
      Applies to Element software Description How to find which node is hosting which volumes
    • Unable to modify SolidFire VLAN start IP of the block
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/Unable_to_modify_SolidFire_VLAN_start_IP_of_the_block
      Applies to NetApp SolidFire NetApp HCI NetApp Element Software Issue Attempt to modify start IP of the VLAN block fails with the error: ModifyVirtualNetwork Failed: Existing address block is in use, c...Applies to NetApp SolidFire NetApp HCI NetApp Element Software Issue Attempt to modify start IP of the VLAN block fails with the error: ModifyVirtualNetwork Failed: Existing address block is in use, cannot remove. mID=x
    • bmcSelEccError on SolidFire Node
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/bmcSelEccError_on_SolidFire_Node
      Applies to NetApp H610S series NetApp Element software Intelligent Platform Management Interface (IPMI) Issue NetApp Element software logs the below error and can be observed in NetApp Active IQ: bmcS...Applies to NetApp H610S series NetApp Element software Intelligent Platform Management Interface (IPMI) Issue NetApp Element software logs the below error and can be observed in NetApp Active IQ: bmcSelEccError - Uncorrectable Machine Check Exception detected in SEL Log. Please contact support.
    • HCC displays "string" instead of mNode hostname
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/HCC_displays_string_instead_of_mNode_hostname
      Applies to Element Software 11.3+ NetApp Hybrid Cloud Control (HCC) NetApp SolidFire NetApp HCI Issue HCC displays "string" instead of a correct mNode hostname "string" listed under the compute sectio...Applies to Element Software 11.3+ NetApp Hybrid Cloud Control (HCC) NetApp SolidFire NetApp HCI Issue HCC displays "string" instead of a correct mNode hostname "string" listed under the compute section along with the vCenter name vCenter shown as unreachable but it is listed and green
    • Authentication Failure event is continuously output of removed SolidFire node
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Authentication_Failure_event_is_continuously_output_of_removed_SolidFire_node
      Applies to NetApp Element Software 11.3 and above Issue Below events are reporting every 30s on the Active IQ event page. Example: 678222 2020-07-02T00:15:29.412Z apiEvent Authentication Failure 3 4 {...Applies to NetApp Element Software 11.3 and above Issue Below events are reporting every 30s on the Active IQ event page. Example: 678222 2020-07-02T00:15:29.412Z apiEvent Authentication Failure 3 4 { "username": "__SF_element_auth", "ipaddress": "10.xx.xx.01" } 678219 2020-07-02T00:14:59.411Z apiEvent Authentication Failure 3 4 { "username": "__SF_element_auth", "ipaddress": "10.xx.xx.01" }