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SSDirector Core File Generation Due to Network or Maintenance Events

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59
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Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • Element Software
  • NetApp H-Series
  • NetApp SolidFire SF-Series

Issue

After a controlled reboot of a virtual machine (VM), the VM is able to reconnect to all volumes except one.

  • This issue may occur in scenarios such as:
    • Network outages
    • Planned maintenance
    • Other disruptions affecting storage connectivity

In some cases, the affected node may generate a core file, which can be used for further troubleshooting.

  • For example:

nodeID    X
result    
coreFiles    
0    
modifiedTime    "2026-05-09T07:48:25Z"
path    "/sf/core.SSDirector.100919.gz"
size    45078295
stackTrace    []
kernelCrashDumpFiles    []

 

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