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    • AIQUM End of Support notification
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/AIQUM_End_of_Support_notification
      Active IQ Unified Manager has reached End of Support The time period where NetApp provides full support for a version of a software product including: technical support, root cause analysis, security ...Active IQ Unified Manager has reached End of Support The time period where NetApp provides full support for a version of a software product including: technical support, root cause analysis, security vulnerability evaluation, documentation, and software available online and Service Updates (P-releases). The date marking the end of Limited Support for a particular feature version of a product and transition to Self-Service Support. End of Full Support End of Version Support
    • Understanding the SAML authentication workflow
      https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/Understanding_the_SAML_authentication_workflow
      The following is the SAML workflow and error messages seen during the setup/configuration of SAML in ONTAP System Manager. The IdP issues a SAML assertion and redirects the administrator’s web browser...The following is the SAML workflow and error messages seen during the setup/configuration of SAML in ONTAP System Manager. The IdP issues a SAML assertion and redirects the administrator’s web browser back to ONTAP System Manager . ONTAP System Manager processes the SAML assertion, and then looks up the authorization role from its internal database. The session is established and ONTAP System Manager returns a SAML session token to the administrator’s web browser in the Set-Cookie header.
    • Active IQ Unified Manager time drift issues
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_time_drift_issues
      This guide provides common symptoms and solutions for time drift or NTP sync issues in Unified Manager AIQUM time drift occurs because of VMware time sync VMware time sync causes AIQUM time drift Acti...This guide provides common symptoms and solutions for time drift or NTP sync issues in Unified Manager AIQUM time drift occurs because of VMware time sync VMware time sync causes AIQUM time drift Active IQ Unified Manager OVA time drifts away from NTP time Forward time drift is not corrected by NTP service AIQUM time drift occurs on Windows Server AIQUM fails to add cluster and generates error 'unexpected time drift' Active IQ Unified Manager monitoring of clusters stops after clock adjustments
    • Active IQ Unified Manager SAML Authentication Resolution Guide
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/AIQUM_SAML_authentication_resolution_guide
      This KB article provides information on troubleshooting SAML authentication issues for Active IQ Unified Manager Understanding the SAML authentication workflow in AIQUM Prerequisites for enabling SAML...This KB article provides information on troubleshooting SAML authentication issues for Active IQ Unified Manager Understanding the SAML authentication workflow in AIQUM Prerequisites for enabling SAML authentication in AIQUM How to disable SAML authentication in AIQUM Logs related to SAML authentication in AIQUM SAML authentication is failing due to AIQUM server/ssl certificate expired Active IQ Unified Manager did not identify the user that was authenticated with SAML configuration setup
    • System Manager SAML Authentication Resolution Guide
      https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/System_Manager_SAML_Authentication_Resolution_Guide
      KB articles detailing the procedures to setup and configure SAML authentication workflow and troubleshooting SAML authentication issues is provided in this Resolution Guide.
    • OCUM End of Support notification
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/OCUM_End_of_Support_notification
      OnCommand Unified Manager has reached End of Support The time period where NetApp provides full support for a version of a software product including: technical support, root cause analysis, security ...OnCommand Unified Manager has reached End of Support The time period where NetApp provides full support for a version of a software product including: technical support, root cause analysis, security vulnerability evaluation, documentation, and software available online and Service Updates (P-releases). The date marking the end of Limited Support for a particular feature version of a product and transition to Self-Service Support. End of Full Support End of Version Support
    • Error 404 or page not available when accessing Active IQ Unified Manager
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Error_404_or_page_not_available_when_accessing_Active_IQ_Unified_Manager
      Active IQ Unified Manager (AIQUM) Version and Platform Independent This Resolution Guide contains KB articles related to Active IQ Unified Manager being inaccessible due to Error 404 or Page not avail...Active IQ Unified Manager (AIQUM) Version and Platform Independent This Resolution Guide contains KB articles related to Active IQ Unified Manager being inaccessible due to Error 404 or Page not available and how to validate deployment files Unified Manager times out waiting for service container stability on Windows Unified Manager fails to start due to duplicate entry in a config file How to determine if AIQUM files failed deployment on vApp/OVA and RHEL
    • SAML authentication is rejected due to metadata mismatch
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/SAML_authentication_is_rejected_due_to_metadata_mismatch
      Unable to authenticate via SAML to System Manager because the IdP metadata does not contain an email address [kern_shibd:info:9583] WARN Shibboleth.SessionInitiator.SAML2 [1] [default]: unable to loca...Unable to authenticate via SAML to System Manager because the IdP metadata does not contain an email address [kern_shibd:info:9583] WARN Shibboleth.SessionInitiator.SAML2 [1] [default]: unable to locate metadata for provider (https://sts.iconplc.com/adfs/services/trust) Unknown or Unusable Identity Provider The identity provider supplying your login credentials is not authorized for use with this service or does not support the necessary capabilities
    • SnapCenter fails to discover disks
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/SnapCenter_fails_to_discover_disks
      Resolution guide for SnapCenter failing to discover disks. SnapCenter fails to enumerate disks. SnapCenter is not displaying disks.
    • SnapCenter Multi-Factor Authentication Resolution Guide
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/SnapCenter_Multi-Factor_Authentication_Resolution_Guide
      This Resolution Guide outlines common issues and solutions related to Multi-Factor Authentication with SnapCenter Server How to configure MFA for SnapCenter Server Domain user 'user@domain.com' is not...This Resolution Guide outlines common issues and solutions related to Multi-Factor Authentication with SnapCenter Server How to configure MFA for SnapCenter Server Domain user 'user@domain.com' is not registered with SnapCenter The metadata file is not in a valid format The SAML assertion is outside the valid time period MFA is disabled for SnapCenter Server, Enable it to update MFA configuration MFA is already disabled for SnapCenter Server
    • Installing and configuring SnapCenter Plug-In for Windows
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/Installing_and_configuring_SnapCenter_Plug-In_for_Windows
      Install and configure guide for SnapCenter Plug-In for Windows (SCW)