SCV: Unable to find snapshot for SnapVault or SnapMirror update
Applies to
- SnapCenter Plug-in for VMware vSphere (SCV) 4.5 and above
- SnapMirror or SnapVault
Issue
- SnapMirror or SnapVault operations fails:
- Source side:
Unable to find Snapshot (RG|Policy_YYYY-MM-dd_HH:mm:ss.0ms) on volume (primary-volume) from storage (primary-SVM-fqdn).
Failed to attach the label to the specified Snapshot copy.(RG|Policy_YYYY-MM-dd_HH:mm:ss.0ms). Invalid response returned by Set-NcSnapshot: 0
-OR-
- Destination side:
Error: SnapVault update failed for the relationship [ source-SVM : source-volume ==> destination-SVM : destination-volume]
with error: Snapshot copy 'RG|Policy_YYYY-MM-dd_HH:mm:ss.0ms' not found on the SnapVault destination destination-SVM : destination-volume
- SCV is unable to complete SnapMirror or SnapVault operations successfully and will not show as having secondary backups for these failures.
- SCV backup completes with warning:
Mirror failed: SnapMirror update failed for the relationship [<SOURCE_PATH> ==> <DESTINATION_PATH>] with error: Snapshot copy '<SNAPSHOT>' not found on the SnapMirror destination <DESTINATION_PATH>
wfe_<JOB_ID>.log
shows:
DEBUG SnapCenter --- [nio-8080-exec-4] c.n.w.c.BackupController : Message: SnapMirror update failed for the relationship [<SOURCE_PATH> ==> <DESTINATION_PATH>] with error: Snapshot copy '<SNAPSHOT>' not found on the SnapMirror destination <DESTINATION_PATH>
Job-<JOB_ID>.log
also indicates that the Snapshot is not found on the SnapMirror destination
[ERR] ErrorCode (-1), ErrorMessage (SnapMirror update failed for the relationship [<SOURCE_PATH> ==> <DESTINATION_PATH>] with error: Snapshot copy '<SNAPSHOT>' not found on the SnapMirror destination <DESTINATION_PATH>)
- Not all secondary backups are listed or available for a resource in SCV
Example: The below screenshot shows the daily backups of a datastore in SCV, and as can be seen, the secondary backups for 09/30, 10/01, 10/04 are not avaialble: