SnapCenter Plug-Ins: backups fail to find SnapMirror or SnapVault relationships

Applies to

• SnapCenter Server (SC)
• SnapCenter Plug-In for SQL (SCSQL)
• SnapCenter Plug-In for Exchange (SCE)
• SnapCenter Plug-In for VMware vSphere (SCV)
• SnapCenter Plug-in for Oracle

Issue

• SnapCenter backups fail to find SnapMirror or SnapVault relationships that exist in ONTAP.
• The error below is seen in the C:\Program Files\NetApp\SnapCenter\SMCore\log\SMCore_###.log file.

ERROR SMCore_#### PID=[####] TID=[##] ErrorCode (-1), ErrorMessage (Unable to find SnapMirror destination(s). Error: No SnapMirror relationships were found. Resolution: Please make sure that secondary storage systems are registered and host can resolve them correctly.)

2025-03-05T14:58:47.7434705-05:00 DEBUG SMCore_577561 PID=[6316] TID=[51] Invoking Connect-NcController ...
2025-03-05T14:59:08.7751410-05:00 DEBUG SMCore_577561 PID=[6316] TID=[51] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: API invoke failed:A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. [SVM IP]:443 (SVM IP:443)
2025-03-05T14:59:08.7753814-05:00 DEBUG SMCore_577561 PID=[6316] TID=[51] --StorageConnection::InitializeONTAP
2025-03-05T14:59:08.7754009-05:00 DEBUG SMCore_577561 PID=[6316] TID=[51] InitializeONTAP() throw exception: API invoke failed:A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. [::ffff:10.81.252.125]:443 (10.81.252.125:443)
2025-03-05T14:59:08.7755265-05:00 ERROR SMCore_577561 PID=[6316] TID=[51]
Message : API invoke failed:A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. [::ffff:SVM IP]:443 (SVM IP:443)
Source : SnapDrive.Nsf.Core.Storage
StackTrace : at SnapDrive.Nsf.Core.Storage.StorageConnection.Initialize(SDStorageSystemId storageSystemId)
2025-03-05T14:59:08.7756772-05:00 DEBUG SMCore_577561 PID=[6316] TID=[51] --StorageConnection::Initialize
2025-03-05T14:59:08.7757242-05:00 DEBUG SMCore_577561 PID=[6316] TID=[51] --StorageConnection::GetStorageConnection
2025-03-05T14:59:08.7758496-05:00 DEBUG SMCore_577561 PID=[6316] TID=[51] --ResourcePool`2::GetResource
2025-03-05T14:59:08.7759047-05:00 DEBUG SMCore_577561 PID=[6316] TID=[51] --SnapMirrorManager::GetSnapMirrorInfo
2025-03-05T14:59:08.7759116-05:00 ERROR SMCore_577561 PID=[6316] TID=[51] Failed to get SnapMirror relationships [StorageSystem: Destination_SVM _Name as destination]

• Same error can be seen in SCV ProtectionService.log and Job-<JOB_ID>.log.

[ERR] Failed to run a command NetApp.DataProtection.Storage.CommandAPI.ConnectNcController, Exception:Either HTTP or HTTPS must be specified

 Either HTTP or HTTPS must be specified
..
[ERR] ErrorCode (-1), ErrorMessage (Unable to find SnapMirror destination(s). Error: No SnapMirror relationships were found. Resolution: Please make sure that secondary storage systems are registered and host can resolve them correctly.)
[ERR] ErrorCode (-1), ErrorMessage (Unable to find SnapMirror destination for the source volume(s) <sourceSVM:sourceVolume>)

• SCV Job Details shows error.

SnapVault update failed for the relationship [<relationship_path>] with error: Snapshot copy '<snapshot_name>' not found on the SnapVault destination <destination-path>

or 

Error: No SnapVault destination found for <SVMname> : <volumename>