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SnapCenter Plug-Ins: backups fail to find SnapMirror or SnapVault relationships

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Applies to

  • SnapCenter Server (SC)
  • SnapCenter Plug-In for SQL (SCSQL)
  • SnapCenter Plug-In for Exchange (SCE)
  • SnapCenter Plug-In for VMware vSphere (SCV)
  • SnapCenter Plug-in for Oracle

Issue

  • SnapCenter backups fail to find SnapMirror or SnapVault relationships that exist in ONTAP.
  • The error below is seen in the C:\Program Files\NetApp\SnapCenter\SMCore\log\SMCore_###.log file.

ERROR SMCore_#### PID=[####] TID=[##] ErrorCode (-1), ErrorMessage (Unable to find SnapMirror destination(s). Error: No SnapMirror relationships were found. Resolution: Please make sure that secondary storage systems are registered and host can resolve them correctly.)

  • Same error can be seen in SCV ProtectionService.log and Job-<JOB_ID>.log.

[ERR] Failed to run a command NetApp.DataProtection.Storage.CommandAPI.ConnectNcController, Exception:Either HTTP or HTTPS must be specified

 Either HTTP or HTTPS must be specified
..
[ERR] ErrorCode (-1), ErrorMessage (Unable to find SnapMirror destination(s). Error: No SnapMirror relationships were found. Resolution: Please make sure that secondary storage systems are registered and host can resolve them correctly.)
[ERR] ErrorCode (-1), ErrorMessage (Unable to find SnapMirror destination for the source volume(s) <sourceSVM:sourceVolume>)

  • SCV Job Details shows error.

SnapVault update failed for the relationship [<relationship_path>] with error: Snapshot copy '<snapshot_name>' not found on the SnapVault destination <destination-path>

 

 

 

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