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SnapCenter backup finishes with Error 'Snapshot copy xxxxx not found on the SnapMirror destination'

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Applies to

  • SnapCenter Server
  • SnapCenter Plug-In for Microsoft SQL Server (SCSQL)
  • SnapCenter Plug-in for Microsoft Windows (SCW)
  • SnapCenter Plug-In for VMware vSphere (SCV)
  • SnapCenter Plug-In for Oracle (SCO)
  • SnapCenter Custom Plug-In

Issue

SnapCenter backup job finishes with warning, with either of these two errors in the Job Details:

  • for the snapshot on the source/primary storage:
    Unable to find Snapshot (<BACKUP_SNAPSHOT_NAME>) on volume (<VOLUME_NAME>) from storage (<STORAGE_CONNECTION>)
    SetSnapshotLabel failed : 102, Failed to attach the label to the specified Snapshot copy.(<BACKUP_SNAPSHOT_NAME>)
    Invalid response returned by Set-NcSnapshot: 0
  • for the snapshot on the destination (some time after triggering the snapmirror udpate):

Error: SnapMirror update failed for the relationship [ <source SVM> : <source volume> ==> <destination SVM> : <destination volume>] with error: Snapshot copy '<snapshot name>' not found on the SnapMirror destination <destination SVM> : <destination volume>

  • SMCore_<JOB_ID>.log shows the following messages for the relationship.

DEBUG SMCore_<JOB_ID> PID=[5040] TID=[417] Checking for snapshot '<snapshot name>' on the volume(s) <destination volume> of the storage system '<destination SVM>'.
DEBUG SMCore_<JOB_ID> PID=[5040] TID=[417] Retry to check the snapshot on secondary destinations.
DEBUG SMCore_<JOB_ID> PID=[5040] TID=[417] Checking for snapshot '<snapshot name>' on the volume(s) <destination volume> of the storage system '<destination SVM>'.
DEBUG SMCore_<JOB_ID> PID=[5040] TID=[417] Retry to check the snapshot on secondary destinations.

 

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