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AutoSupport Message: Health Monitor SPAutoUpgradeFailedMajorAlert - SP upgrade fails

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592
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Category:
clustered-data-ontap-8
Specialty:
core
Last Updated:

Applies to

Clustered Data ONTAP

Issue

After a Data ONTAP upgrade the cluster displays the following health monitor alert and the system health status is degraded.

Node cluster1-01
Monitor controller
Alert ID SPAutoUpgradeFailedMajorAlert
Alerting Resource SP Upgrade
Subsystem Service-Processor
Perceived Severity Major
Probable Cause Configuration_error
Description A Service Processor automatic firmware update failure was detected, which can result in Service Processor not being updated to the latest available compatible firmware package.
Corrective Actions
  1. Use the "system service-processor image show" command to display the firmware version that SP is currently booted from.
  2. Manually upgrade Service Processor by using the "system service-processor image update" command.
  3. Allow sufficient time for the system to update Service Processor firmware to the specified SP firmware package.
  4. Contact the technical support if the alert persists.
Possible Effect Suboptimal system behavior can result from Service Processor not being updated to the latest available compatible firmware package.
Policy SPAutoUpgradeFailedMajorAlertPolicy
Additional Information

New firmware available: true

New firmware Version: 3.1.2P1

Auto update: true

Auto update Status: installed

Previous AutoUpdate Status: failed

Alerting Resource Name SP Upgrade
Additional Alert Tags device


::> system health status show
Status
---------------
degraded

::> service-processor image show
                                           Is
Node             Type  Image   Status      Current Version
---------------- ----- ------- ----------- ------- --------
cluster1-01      SP
                       primary installed   true    3.0.2
                       backup  installed   false   3.0.1P1
cluster1-02      SP
                       primary installed   true    3.0.2
                       backup  installed   false   3.0.1P1
4 entries were displayed.

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