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    • Unified Manager falsely reports an auto giveback is not enabled event after ONTAP is upgraded
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Unified_Manager_falsely_reports_an_auto_giveback_is_not_enabled_event_after_ONTAP_is_upgraded
      Applies to ONTAP 9 Active IQ Unified Manager 9.7+ Issue An informational event populates under the event management dashboard days after an ONTAP upgrade is completed and a weekly or a full ASUP are c...Applies to ONTAP 9 Active IQ Unified Manager 9.7+ Issue An informational event populates under the event management dashboard days after an ONTAP upgrade is completed and a weekly or a full ASUP are collected. The user is unable to acknowledge or mark the event as resolved (This is expected behavior)
    • Health Monitor SPAutoUpgradeFailedMajorAlert SP upgrade fails - AutoSupport Message
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Health_Monitor_SPAutoUpgradeFailedMajorAlert__SP_upgrade_fails_-_AutoSupport_Message
      After a Data ONTAP upgrade, the cluster displays health monitor alerts and the system health status is degraded. This could be due to network connectivity issues or unsupported version
    • System Manager inaccessible after upgrade from ONTAP 9.7 to 9.7.x or 9.8 due to missing SSL certificate
      https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/System_Manager_inaccessible_after_upgrade_from_ONTAP_9.7_to_9.8_due_to_missing_SSL_certificate
      ONTAP upgrade from 9.7 to 9.8 ONTAP upgrade from 9 to 9.7 or 9.7X Cannot access OnCommand System Manager after ONTAP upgrade System Manager (OnBox, hosted by cluster) is inaccessible using a web brows...ONTAP upgrade from 9.7 to 9.8 ONTAP upgrade from 9 to 9.7 or 9.7X Cannot access OnCommand System Manager after ONTAP upgrade System Manager (OnBox, hosted by cluster) is inaccessible using a web browser with generic network timeout error SSL certificate authentication for the cluster is found to be disabled The apache.error log will report the following error for the cluster admin vserver.
    • Service Processor status not visible on command line after upgrade
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/Service_Processor_status_not_visible_on_command_line_after_upgrade
      Applies to FAS2650 ONTAP version: 9.3P4 SP version: 5.6P1 Issue After performing an SP (Service Processor) firmware upgrade to version 5.6P1, the SP status on one of the nodes might not be visible fro...Applies to FAS2650 ONTAP version: 9.3P4 SP version: 5.6P1 Issue After performing an SP (Service Processor) firmware upgrade to version 5.6P1, the SP status on one of the nodes might not be visible from the command line. cluster::> system service-processor show IP Firmware Node Type Status Configured Version IP Address ------------- ---- ----------- ------------ --------- ------------------------- Node1 SP online true 5.6P1 128.1.50.171 Error: show failed: Database is not open.
    • How to update the SP/BMC firmware when a Web server is unavailable
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/How_to_update_the_Service_Processor_BMC_firmware_when_a_Web_server_is_unavailable
      This article describes the procedure to update the Service Processor (SP) firmware when a Web server is unavailable.
    • ONTAP Upgrade Resolution Guide
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/ONTAP_Upgrade_Resolution_Guide
      This article contains methods of performing ONTAP upgrades and troubleshooting upgrade problems
    • Automatic SP upgrade fails after ONTAP upgrade on AFF A300 and FAS8200
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Automatic_SP_upgrade_fails_after_ONTAP_upgrade_on_AFF_A300_and_FAS8200
      After completing ONTAP upgrade bundled with newer SP firmware, the automatic SP upgrade fails and remains on previous version. Node3 ERROR sp.servprocd.upd.error: SP update error: SP firmware update f...After completing ONTAP upgrade bundled with newer SP firmware, the automatic SP upgrade fails and remains on previous version. Node3 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected. Node2 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected. Node6 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected.
    • None, or incorrect network traffic after upgrade to OTV/VSC 9.2 or later using routing groups
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/None_or_incorrect_network_traffic_after_upgrade_to_OTV_VSC_9_2_or_later_using_routing_groups
      Applies to ONTAP 9.2 or later Routing groups Issue TCP/UDP traffic ingresses via one interface and egresses out a different interface NDMP backups are sent by a non-preferred interface.
    • Service Processor firmware update fails
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Service_Processor_firmware_update_fails
      This article provides general guidance on Service Processor update issues like SP firmware update failed, Metadata info not present in backup or version does not support existing RLM flash type
    • SwitchIfIslDownWarn_Alert alert from Link Aggregate XX
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/SwitchIfIslDownWarn_Alert_alert_from_Link_Aggregate_XX
      After upgrading ONTAP to 9.5P4, you are seeing the following health monitor alert: Probable Cause: The cable used to connect switch "netapp_switch_01/ Link Aggregate 10" to the ISL port might be fault...After upgrading ONTAP to 9.5P4, you are seeing the following health monitor alert: Probable Cause: The cable used to connect switch "netapp_switch_01/ Link Aggregate 10" to the ISL port might be faulty. Corrective Actions: 1) Check whether the cable is fully inserted into the interface port on both ends. reconnecting it, verify whether the link of the ISL port is up by executing the commands as per switch configuration guide or by checking whether the Link
    • How does Active IQ Upgrade Advisor help to perform an ONTAP upgrade or revert ?
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/How_does_Active_IQ_Upgrade_Advisor_help_to_perform_an_ONTAP_upgrade_or_revert
      Active IQ Upgrade Advisor tool helps to perform an ONTAP upgrade or revert within Active IQ. It provides a plan with steps and commands to successfully perform an ONTAP upgrade or revert. The plan als...Active IQ Upgrade Advisor tool helps to perform an ONTAP upgrade or revert within Active IQ. It provides a plan with steps and commands to successfully perform an ONTAP upgrade or revert. The plan also contains context-sensitive links.