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FabricSwitchPowerFail_Alert - MetroCluster switch AutoSupport Message

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Applies to

  • ONTAP 9
  • MetroCluster Fibre Channel Switches

Event Summary

The FabricSwitchPowerFail_Alert is sent when the fibre channel switch operational status reports as failed.

Validate

AutoSupport Message

HA Group Notification (Health Monitor process schm: FabricSwitchPowerFail_Alert[]) ALERT

EMS Log

::> event log show -severity * -message-name callhome*

[netapp-01: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process schm: FabricSwitchPowerFail_Alert[//].

::> event log show -severity * -message-name hm.alert.raised*

[netapp-01: schmd: hm.alert.raised:alert]: Alert Id = FabricSwitchPowerFail_Alert , Alerting Resource = // raised by monitor system-connect

Command Line

::> system health alert show -node <node name> -monitor system-connect -alert-id FabricSwitchPowerFail_Alert

                      Node: Reporting Node Name
                   Monitor: system-connect
            Class of Alert: FabricSwitchPowerFail_Alert
         Severity of Alert: Major
            Probable Cause: Power_supply_failure
Probable Cause Description: A power supply unit on the switch "Switch Name" is not operational.
           Possible Effect: Power supply redundancy on switch "Switch Name" is lost.    
        Corrective Actions: 1) Check the error details by using the command "storage switch show -error -switch-name                                Switch_Name".
                            2) Identify the faulty power supply unit by using the command "storage switch show -power -                               switch-name Switch_Name".
                            3) Ensure that the power supply unit "Power Supply #1" is properly inserted into the chassis of                                the switch "Switch_Name" and fully operational.

Resolution

  1. Verify if maintenance is ongoing or was scheduled during the AutoSupport call home time stamp. 
  2. Verify if there is a power issue within the data center.
  3. Verify the power supply is receiving power from the power distribution unit (PDU)
  4. Verify the power supply is installed properly and not loose.
    1. Reseat power cable by unplugging and reconnecting
  5. Reseat the affected power supply if possible.

Replace the power supply if confirmed defective:

Additional Information

 

 

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