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- https://kb.netapp.com/Legacy/ONTAP/7Mode/AutoSupport_message__Exceeded_maximum_raw_capacity_CRITICAL[filer11: raid.disk.tooBig.all.reminder:error]: System raw capacity XXX TB exceeds the XXX TB maximum. Reverting to a Data ONTAP release with a lower maximum capacity causes a panic. When reverting to...[filer11: raid.disk.tooBig.all.reminder:error]: System raw capacity XXX TB exceeds the XXX TB maximum. Reverting to a Data ONTAP release with a lower maximum capacity causes a panic. When reverting to a Data ONTAP release with a lower maximum capacity than the capacity supported by the newer version of Data ONTAP, without removing the added capacity, the filer may panic. Reverting to a Data ONTAP release with a lower maximum capacity.
- https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/E-Series_Controller_tray_component_removed_-_AutoSupport_MessageSANtricity reports one or multiple events for a controller tray component being removed, such as a controller. Confirm the status of the component reporting as removed Verify if there is any maintenan...SANtricity reports one or multiple events for a controller tray component being removed, such as a controller. Confirm the status of the component reporting as removed Verify if there is any maintenance being performed such as hardware reseat or replacement. Verify the status of the component that is being reported as removed. Verify the Event Logs from Support > Event Logs and confirm if any other events may have caused the errors to be reported. One E-Series controller is removed status
- https://kb.netapp.com/on-prem/ontap/mc/MC-KBs/What_does_the_autosupport_message_StorageBridgePortDown_Alert_meanATTO 6500N FibreBridge What does the autosupport message "Bridge Unexpected Reboot" mean? Starting ONTAP 8.3 an autosupport message " StorageBridgePortDown " is sent whenever an ATTO FibreBridge becom...ATTO 6500N FibreBridge What does the autosupport message "Bridge Unexpected Reboot" mean? Starting ONTAP 8.3 an autosupport message " StorageBridgePortDown " is sent whenever an ATTO FibreBridge becomes unavailable to MetroCluster Health Monitoring. The message is different between in-band and out of band management. What actions do I need to take? How to find the cause? How to troubleshoot StorageBridgePortDown alerts How to resolve? How to upgrade the ATTO FibreBridge firmware?
- https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/E_Series_data_parity_mismatch_on_volume_AutoSupport_MessageUsing API on systems running 11.80 or newer OS: How to check/repair volume parity errors on E-Series arrays running 11.80 or newer OS via API Using CLI on systems running 11.80 or newer OS: How to che...Using API on systems running 11.80 or newer OS: How to check/repair volume parity errors on E-Series arrays running 11.80 or newer OS via API Using CLI on systems running 11.80 or newer OS: How to check/repair volume parity errors via CLI on E-Series arrays running 11.80 or newer
- https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/SAS_ADAPTER_INITIALIZATION_FAILED_-_Autosupport_MessageThis message occurs when the SAS adapter fails to initialize the link. HA Group Notification from Node Name (SAS ADAPTER INITIALIZATION FAILED, Port: ) ERROR [Node Name: pmcsas_asyncd_0: callhome.sas....This message occurs when the SAS adapter fails to initialize the link. HA Group Notification from Node Name (SAS ADAPTER INITIALIZATION FAILED, Port: ) ERROR [Node Name: pmcsas_asyncd_0: callhome.sas.init.failed:error]: Callhome for SAS ADAPTER INITIALIZATION FAILED, Port 1a SAS ADAPTER INITIALIZATION FAILED alert reported in EMS logs
- https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/E-Series_Drive_by-passed_-_AutoSupport_MessageIf the drive remains by-passed, contact NetApp Technical Support as this will require further troubleshooting or a part replacement. E-Series drive port bypassed and redundancy lost reported for a sin...If the drive remains by-passed, contact NetApp Technical Support as this will require further troubleshooting or a part replacement. E-Series drive port bypassed and redundancy lost reported for a single drive All Drive Carriers stay orange and the system do not boot up on a first install E-Series Internal Tray Drive by-passed MEL logs on empty drive slots What is the behavior of controller firmware when replacing a bypassed drive?
- https://kb.netapp.com/on-prem/ontap/mc/MC-KBs/METROCLUSTER_SWITCHBACK_FAILED_-_AutoSupport_MessageNote: The metrocluster operation show output will only report on the last metrocluster operation. If a subsequent metrocluster operation has run since the switchback failure the output will not be rel...Note: The metrocluster operation show output will only report on the last metrocluster operation. If a subsequent metrocluster operation has run since the switchback failure the output will not be relevant to the failure. From the output, identify the operation-uuid of the failed or partially failed operation: Run the metrocluster operation history show command with the identified operation uuid: Errors: Failed to validate the node and cluster components before the switchback operation.
- https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/FILESYSTEM_DISK_BAD_LABEL_-_AutoSupport_Message::> storage disk show -broken Original Owner: node1 Checksum Compatibility: block Usable Physical Disk Outage Reason HA Shelf Bay Chan Pool Type RPM Size Size --------------- ------------- -----------...::> storage disk show -broken Original Owner: node1 Checksum Compatibility: block Usable Physical Disk Outage Reason HA Shelf Bay Chan Pool Type RPM Size Size --------------- ------------- ------------ ---- ------ ----- ------ -------- -------- 1.1.0 bad label 0b 1 0 A Pool0 FCAL 10000 132.8GB 133.9GB 1.2.6 bad label 0b 2 6 A Pool1 FCAL 10000 132.8GB 134.2GB Original Owner: node2 Checksum Compatibility: block Usable Physical Disk Outage Reason HA Shelf Bay Chan Pool Type RPM Size Size ---------…
- https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/HOST_PORT_FAIL_-_Disabled_by_IOM_-_Autosupport_MessageKB contains information on when the AutoSupport message "HOST_PORT_FAIL - Disabled by IOM" is sent whenever IOM is detecting an issue with drive and disables port to drive.
- https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/AutoSupport_Message__The_SolidFire_Application_cannot_communicate_with_node_IDKB provides the solution and information for Alert on AutoSupport: SolidFire Alert from <cluster_name> (Node Offline) Node Offline nodeID=<#>
- https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/E-Series_Maximum_temperature_exceeded_-_AutoSupport_MessageKB provides the solution when AutoSupport message is generated: E-Series Notification from E2860 (Maximum temperature exceeded) CRITICAL