SANtricity OS KBS
SANtricity OS KBS
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Collecting E-Series Support Data
How to collect support data for NetApp E-Series Storage Arrays
How to collect support data for NetApp E-Series Storage Arrays
E-Series Health Image
How to retrieve a core dump from an E-Series storage system
How to retrieve a core dump from an E-Series storage system
Performance
How to troubleshoot performance step by step
How to troubleshoot performance step by step
Host Multipath Driver Configuration Error
Troubleshooting E-Series Host multipath driver configuration error alert
Troubleshooting E-Series Host multipath driver configuration error alert
Volume Not on Preffered Path
How to troubleshoot Volume not on preffered path
How to troubleshoot Volume not on preffered path
Host Redunancy Lost
How to troubleshoot Host Redundancy Lost Alerts
How to troubleshoot Host Redundancy Lost Alerts
Other Resources
- An unknown issue occurred while performing SANtricity OS UpgradeNov, 2025
- E-Series EF Controller in lockdown due to unresponsive BMCNov, 2025
- Controller cache memory recovery failed after power cycle or resetNov, 2025
- E-Series EF600 unexpected reboot due to ancient IO with reason 0x429c002Nov, 2025
- E-series: Backup of cache to persistent device did not completeNov, 2025
- E-Series SANtricity OS upgrade pre-check fails due to event log verification failureNov, 2025
- E-series SANtricity inaccessible with error "SAML Server authentication was rejected"Nov, 2025
- E-Series controller failover due to mellanox (mlx5) network driver faultNov, 2025
- How to View CPU and Memory Information on E-Series Storage Using SANtricity System Manager?Nov, 2025
- E-Series Controller Unexpectedly Reboots Due To SIGSEGVOct, 2025
- E-Series HTTPs AutoSupport delivery fails with a proxy server configuredOct, 2025
- Transient failure of E-Series AutoSupport by "Connection timed out (Write failed)"Oct, 2025
- Host not establishing iSCSI session with one controller on E-Series causes disk access failuresOct, 2025
- Volume Not On Preferred Path due to host connectionOct, 2025
- E-Series drive firmware upgrade procedure fails to authenticate the drive firmware packageOct, 2025
- E-Series controller unexpectedly reboots due to ALT NMIOct, 2025
- E-Series online volume copy sometimes gets stuck after the source volume transferredOct, 2025
- E-Series GUI Access Issues After SANtricity UpgradeOct, 2025
- VDD repair repeatedly reported due to deallocated/allocated block mismatchOct, 2025
- Unexpected reboot due to Ancient IO while defragging thin volumesOct, 2025