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E-Series drive install or replacement in DE460C DCM3 drawer reports Loss of Path Redundancy or Bypassed Status

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Applies to

  • NetApp E-Series
  • E4000 in DE460C with DCM3 drawers
  • Expansion enclosure DE460C with DCM3 drawers
  • SANtricity OS: 11.90.R3 or later

Issue

  • Drives in the DCM3 drawer may appear with either "Loss of Path Redundancy" or "Bypassed" status after installation or after a drive replacement procedure. A DCM3 drawer can be identified in E-Series AutoSupport or support bundle storage-array-profile under SHELVES sections.

Drawer status:        Optimal          
Drawer type:          Fisher           
Position:             1                
Part number:          111-05610+A3     
Serial number:        0425280xxxxx     
Date of manufacture:  Not Available    
FRU Type:             SASDRWR          

  • E-Series AutoSupport or support bundle reports the events in the major-event-log file as follows:

Event type: 2823
Event category: Failure
Priority: Critical
Event needs attention: true
Event send alert: true
Event visibility: true
Description: Drive by-passed
Event specific codes: 0/0/0
Component type: Drive
Component location: Shelf 0, Drawer 1, Bay 2
Logged by: Controller in bay A

OR

Event type: 282D
Event category: Internal
Priority: Critical
Event needs attention: true
Event send alert: true
Event visibility: true
Description: Drive path redundancy lost
Event specific codes: 0/0/0
Component type: Drive
Component location: Shelf 0, Drawer 5, Bay 9
Logged by: Controller in bay A

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