Skip to main content
NetApp Knowledge Base

‘DirectoryServicesConnectionFailed’ Error When Using Domain Accounts on E-Series

  1. Last updated
  2. Save as PDF
Views:
12
Visibility:
Public
Votes:
0
Category:
e-series-santricity-management-software
Specialty:
esg
Last Updated:

Applies to

  • E-Series Storage Systems
  • SANtricity Management Software
  • All OS platforms using domain authentication to NetApp E-Series

Issue

  • Users are unable to log in to the NetApp E-Series storage system using their domain (Active Directory) accounts. 
  • Domain (Active Directory) logins fail with the error "DirectoryServicesConnectionFailed".
  • Local admin account logins continue to work without issues.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.