SANtricity OS KBS
SANtricity OS KBS
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Collecting E-Series Support Data
How to collect support data for NetApp E-Series Storage Arrays
How to collect support data for NetApp E-Series Storage Arrays
E-Series Health Image
How to retrieve a core dump from an E-Series storage system
How to retrieve a core dump from an E-Series storage system
Performance
How to troubleshoot performance step by step
How to troubleshoot performance step by step
Host Multipath Driver Configuration Error
Troubleshooting E-Series Host multipath driver configuration error alert
Troubleshooting E-Series Host multipath driver configuration error alert
Volume Not on Preffered Path
How to troubleshoot Volume not on preffered path
How to troubleshoot Volume not on preffered path
Host Redunancy Lost
How to troubleshoot Host Redundancy Lost Alerts
How to troubleshoot Host Redundancy Lost Alerts
Other Resources
- If an unexpected controller reboot occurs with degraded RAID 6 or disk pool volumes then dual controller lockdown might occurNov, 2025
- How to reset an E-Series array to initial configuration settings on 26xx, 54xx, 55xx, 27xx and 56xx platformsNov, 2025
- E-Series SANtricity OS upgrade fails with missing alternate trust chain for DLP file messageNov, 2025
- EF-300/600 controller unexpected rebootNov, 2025
- E-Series Volume not on preferred path due to host-side multipath configurationNov, 2025
- E-series ASUP delivery failure when using proxy server on santricity OS 11.50.2Nov, 2025
- VMware ESXi host has intermittent datastore disconnectsNov, 2025
- Loss of host-side connection redundancy detected on iSCSI HostNov, 2025
- How to troubleshoot Host Redundancy Lost AlertsNov, 2025
- E-Series reports Host multipath driver configuration error detected for a Windows hostNov, 2025
- E-Series Volume Not On Preferred Path due to host connectionNov, 2025
- Data Access Delay During Controller Failover on E-SeriesNov, 2025
- How long must a host be down to trigger "Host multipath driver configuration error detected" event?Nov, 2025
- What are the best practices for upgrading E-Series SANtricity OS?Nov, 2025
- E-Series controller core dump triggered for software watchdog timeout on SANtricity OS 11.60 and laterNov, 2025
- Upgrade attempt to resolve ECD-11691 triggered a reboot and upgrade did not completeNov, 2025
- An unknown issue occurred while performing SANtricity OS UpgradeNov, 2025
- E-Series EF Controller in lockdown due to unresponsive BMCNov, 2025
- E-Series remote volume mirror failure and recursive controller reboots after volume capacity expansionNov, 2025
- Controller cache memory recovery failed after power cycle or resetNov, 2025