SwitchPowerFail_Alert - AutoSupport Message
Applies to
- ONTAP 9
- Cluster Network Switches
- NetApp Cluster Switches
- Broadcom Switches
- Cisco Switches
- Call home for Health Monitor process cshm: SwitchPowerFail_Alert
Event Summary
The SwitchPowerFail_Alert is sent when the cluster switch operational status reads as failed.
Validate
AutoSupport Message
HA Group Notification (Health Monitor process cshm: SwitchPowerFail_Alert[Swtich Name/PowerSupply-1]) ALERT
EMS Log
event log show -severity * -message-name callhome*
[Node Name: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm SwitchPowerFail_Alert[Switch Name/PowerSupply-1].
Command Line
system health alert show -node <node name> -monitor cluster-switch -alert-id SwitchPowerFail_Alert
Node: Reporting Node Name
Monitor: cluster-switch
Class of Alert: SwitchPowerFail_Alert
Severity of Alert: Major
Probable Cause: Power_supply_failure
Probable Cause Description: "$(cluster_switch_power.psu-name)" on switch "$(cluster_switch_power.device)" is missing or is not operational.
Possible Effect: Power supply redundancy on switch "$(cluster_switch_power.device)" might be lost.
Corrective Actions: 1) Ensure that the power supply units supplying power to the switch are turned on.
2) Ensure that the power cord is securely connected to the power supply of the switch.
Resolution
- Verify the power supply is installed.
- Verify the power supply is receiving power.
- Replace the power supply if it is determined to be defective.
- For a Broadcom switch, contact Broadcom for assistance.
- For a Cisco switch, contact Cisco for assistance
- For a CN1610 switch, contact NetApp Technical Support for assistance.
Additional Information