DISK FAILED - AutoSupport message
Applies to
- ONTAP 9
- callhome.dsk.fault
- callhome.carrier.fault
- callhome.dsk.noio
- Disk /aggr01/plex
HA Group Notification from ClusterA-01 (DISKS FAILED IN CARRIER Shelf 0, Bay 3, Model [], Carrier []) WARNING
HA Group Notification from ClusterA-01 (DISK FAILED Shelf 22, Bay 11, Model [], S/N []) ERROR
HA Group Notification from ClusterA-01 (DISK NOT RESPONDING) ERROR
HA Group Notification from ClusterA-01 (DISK NOT SPINNING) ERROR
HA Group Notification from ClusterA-01 (FILESYSTEM DISK FAILED Shelf 44, Bay 7, Model [], S/N []) ERROR
HA Group Notification from ClusterA-01 (FILESYSTEM DISK NOT RESPONDING) WARNING
HA Group Notification from ClusterA-01 (SPARE DISK FAILED Shelf 17, Bay 8, Model [], S/N []) ERROR
HA Group Notification from ClusterA-01 (SPARE DISK NOT RESPONDING) ERROR
Event Summary
This message occurs when a disk drive fails.
[node1: config_thread: callhome.dsk.fault:error]: Call home for DISK FAILED Shelf 1, Bay 1, Model [X###_######], S/N [#####]
[node1: config_thread: callhome.carrier.fault:error]: Call home for DISKS FAILED IN CARRIER Shelf 1, Bay -, Model [X###_#####], Carrier [########]
Validate
ASUP
Sysconfig -a:
20.9 : NETAPP X425_STBTE1T2A10 NA02 1142.3GB 520B/sect (W4023xxx)
20.10: NETAPP X425_STBTE1T2A10 NA02 1142.3GB 520B/sect (W4023xxx) (Failed)
20.11: NETAPP X425_STBTE1T2A10 NA02 1142.3GB 520B/sect (W4023xxx)
Sysconfig -r:
Broken disks
RAID Disk Device HA SHELF BAY CHAN Pool Type RPM Used (MB/blks) Phys (MB/blks)
--------- ------ ------------- ---- ---- ---- ----- -------------- --------------
failed 0d.20.10 0d 20 10 SA:B 0 SAS 10000 1142352/2339537408 1144641/2344225968
Command Line
- Run
storage disk show -broken
::> storage disk show -broken
Original Owner: node1
Checksum Compatibility: block
Drawer Usable Physical
Disk Outage Reason HA Shelf Bay /Slot Chan Pool Type RPM Size Size
--------------- ------------- --- ----- --- ------ ---- ------ ----- ------ -------- --------
4.22.42 failed 2a 22 42 4/6 A FAILED FSAS 7200 8.89TB 8.91TB