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NetApp Knowledge Base

ONTAP AutoSupport Resolution Guide

Views:
678
Visibility:
Public
Votes:
1
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • AutoSupport
  • AutoSupport OnDemand (AOD)

Description

Follow this guide to help you locate the proper solution to your question or issue.

For a faster experience run the following command to gather your Nodes configuration

To view your current config:

::>autosupport show -node <node name> -instance

Node: cluster-01

State: enable
SMTP Mail Hosts: mailhost
From Address: admin@email.com
List of To Addresses: address1@email.com,address2@email.com
List of Noteto Addresses: -
List of Partner Addresses: -
Send AutoSupport Messages to Vendor Support: enable
Protocol to Contact Support: https
Support Proxy URL:
Hostname Subject: false
NHT Enable: true
Performance Data Enable: true
Retry Interval: 4m
Retry Count: 15
Reminder Enable: true
The Transmission Window: 1h
Last Subject Sent: MANAGEMENT_LOG
Last Time Sent: 4/14/2015 00:06:32
Maximum HTTP Size: 10MB
Maximum SMTP Size: 5MB
Remove Sensitive Data: false
Validate Digital Certificate Received: true
Continue Local Collection while Disabled: true

 


 


 

 

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