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Can you ping support.netapp.com to check AutoSupport connectivity

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Category:
ontap-9
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core
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Applies to

  • ONTAP 9
  • AutoSupport

Answer

No. support.netapp.com does not respond to ping requests.

 

To check connectivity to support.netapp.com during setup or for network testing, use the command system node autosupport check show-details  instead.

cluster1::> system node autosupport check show-details -node node2
Node: node2

Category: http-https
          Component: http-put-destination
             Status: ok
             Detail: Successfully connected to "support.netapp.com/put".
          Component: http-post-destination
             Status: ok
             Detail: Successfully connected to "support.netapp.com/post".

Category: smtp
          Component: mail-server
             Status: ok
             Detail: Successfully connected to "mailhost.netapp.com".
          Component: mail-server
             Status: ok
             Detail: Successfully connected to "sendmail.domain.com".
          Component: mail-server
             Status: ok
             Detail: Successfully connected to "qmail.domain.com".

Category: on-demand
          Component: ondemand-server
             Status: ok
             Detail: Successfully connected to "support.netapp.com/aods".

Category: configuration
          Component: configuration
             Status: ok
             Detail: No configuration issues found.

 

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