Can you ping support.netapp.com to check AutoSupport connectivity
Applies to
- ONTAP 9
- AutoSupport
Answer
No. support.netapp.com does not respond to ping requests.
To check connectivity to support.netapp.com during setup or for network testing, use the command system node autosupport check show-details instead.
cluster1::> system node autosupport check show-details -node node2
Node: node2 Category: http-https Component: http-put-destination Status: ok Detail: Successfully connected to "support.netapp.com/put". Component: http-post-destination Status: ok Detail: Successfully connected to "support.netapp.com/post". Category: smtp Component: mail-server Status: ok Detail: Successfully connected to "mailhost.netapp.com". Component: mail-server Status: ok Detail: Successfully connected to "sendmail.domain.com". Component: mail-server Status: ok Detail: Successfully connected to "qmail.domain.com". Category: on-demand Component: ondemand-server Status: ok Detail: Successfully connected to "support.netapp.com/aods". Category: configuration Component: configuration Status: ok Detail: No configuration issues found.