How to set up or modify AutoSupport in ONTAP 9
Applies to
- ONTAP 9
- Cloud Volumes ONTAP (CVO)
- AutoSupport
Description
- This article describes the procedure to set up the AutoSupport feature on your ONTAP 9 NetApp storage system
- By default, AutoSupport is enabled on each node to send messages to NetApp Support by using the HTTPS transport protocol
- You can control whether and how AutoSupport information is sent to NetApp Support and your internal support organization, and then test that the configuration is correct
Procedure
ONTAP CLI
ONTAP System Manager
- Follow the procedure Manage AutoSupport settings
Cloud Volumes ONTAP (CVO)
- Follow the procedure Verify AutoSupport setup
Video Reference
Additional Information
- ONTAP AutoSupport SMTP authentication over TLS (STARTTLS) is not supported prior to 9.15.1
- TR-4444: ONTAP AutoSupport and AutoSupport OnDemand
- Configure DNS services (ONTAP 9.8 and later)
- How to Verify support.NetApp.com is receiving my Autosupports using Active IQ
- ONTAP AutoSupport Resolution Guide