Skip to main content
NetApp Knowledge Base

Panic during ARL Headswap process

Views:
29
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
HW
Last Updated:

Applies to

  • ONTAP 9
  • AFF/FAS Systems

Issue

  • Both nodes hit a panic during ARL process
 

PANIC  : aggr_root: raid volfsm, fatal multi-disk error.. 
Raid type - raid_dp
Group name plex0/rg0 state NORMAL. 3 disks failed in the group.
Disk 2d.14.21 Shelf 14 Bay 21 [NETAPP   X423_SLTNG900A10 NA02] S/N [S0N42JHD] UID [5000C500:8994D063:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] error: disk does not exist.
Disk 2d.14.22 Shelf 14 Bay 22 [NETAPP   X423_SLTNG900A10 NA02] S/N [S0N42LCM] UID [5000C500:8993E93B:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] error: disk does not exist.
Disk 2d.14.23 Shelf 14 Bay 23 [NETAPP   X423_SLTNG900A10 NA02] S/N [S0N42MER] UID [5000C500:8993A98B:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] error: disk does not exist.
version: 9.13.1P9: Fri Apr 19 13:13:02 EDT 2024
conf   : x86_64.optimize
cpuid = 15
Uptime: 26d20h29m44s
ahcich0: AHCI reset done: devices=00000001


PANIC  : NVRAM contents are invalid...  
version: 9.13.1P9: Fri Apr 19 13:13:02 EDT 2024
conf   : x86_64.optimize
cpuid = 0
Uptime: 3m52s
ahcich2: AHCI reset done: devices=00000001

PANIC: NVRAM contents are invalid...   in SK process rc on release 9.13.1P9 (C) on Tue Aug 13 15:11:43 GMT 2024
version: 9.13.1P9: Fri Apr 19 13:13:02 EDT 2024
compile flags: x86_64.optimize
HA: current time (in sk_msecs) 39989 (in sk_cycles) 3115102583656
DUMPCORE: START
Dumping to boot device.

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.