Skip to main content
NetApp Knowledge Base

Panic on two-node cluster with interconnect down and no takeover

  1. Last updated
    Apr 15, 2024
  2. Save as PDF
Views:
222
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
HW
Last Updated:
4/15/2024, 8:43:03 PM

Applies to

  • FAS2750 and other platforms with internal HA interconnect
  • Two node clusters
  • ONTAP 9

Issue

  • Cluster master node panics with PCI Error NMI similar to:

PANIC: PCI Error NMI from device(s):ErrSrcID(CorrSrc(0x8),UCorrSrc(0)), RPT(0,1,0):PLX PCIE 8725 switch on Controller, X3311A in slot 1 on Controller.

  • HA interconnect goes down at time of panic:
[?]  Fri Apr 12 16:00:00 +0300 [cluster-01: statd: cf.takeover.disabled:alert]: HA mode, but takeover of partner is disabled due to reason : HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support.
 [?]  Fri Apr 12 16:00:00 +0300 [cluster-01: statd: ic.HAInterconnectDown:error]: HA interconnect: Interconnect down for 29 minutes: links down
 [?]  Fri Apr 12 16:00:00 +0300 [cluster-01: statd: callhome.hainterconnect.down:alert]: Call home for HA INTERCONNECT DOWN due to links down.
  • HA partner node remains up but stops serving data, with cluster applications all going offline (seen in output of advanced command cluster ring show).

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.