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After a Head Upgrade data access across the cluster is failing
https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/After_a_Head_Upgrade_data_access_across_the_cluster_is_failing
After a Head Upgrade data access case be disrupted when: 05/14 080748 (CsmActiveOpenUser::activeOpenRsp): Connection 0, priority 1, Session (req=AFF-A300-01:spinvfs, rsp=cluster1:dblade, uniquifier=00...After a Head Upgrade data access case be disrupted when: 05/14 080748 (CsmActiveOpenUser::activeOpenRsp): Connection 0, priority 1, Session (req=AFF-A300-01:spinvfs, rsp=cluster1:dblade, uniquifier=0005a59731223009) - rcvd error code 69 CtLoError CTLOPCP_ERR_CONNREFUSED rxSockError 61 TLSerror 0 (will attempt to restart)
Controller model of node "node_name" is not supported for controller replacement operation
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Controller_model_of_node_node_name_is_not_supported_for_controller_replacement_operation
Cluster Quorum Check Completed Image Version Check Completed Cluster HA Status Completed Check Aggregate Status Completed Check Disk Status Check Completed Data LIF Status Check Completed Cluster LIF ...Cluster Quorum Check Completed Image Version Check Completed Cluster HA Status Completed Check Aggregate Status Completed Check Disk Status Check Completed Data LIF Status Check Completed Cluster LIF Status Completed Check ASUP Status Check Completed CPU Utilization Check Completed Aggr Reconstruction Completed Check Node Affinity Job Completed Check Cleanup Cluster-02 Mark Completion Completed Cluster-01 Mark Completion Completed 17 entries were displayed.
Cluster applications fail to come online after controller upgrade procedure
https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/Cluster_applications_fail_to_come_online_after_controller_upgrade_procedure
Controller upgrade (head swap) with platforms using different cluster interconnect ports (Example: FAS8200 [e0a/e0b] to FAS8300 e0c/e0d]) Controller upgrade on ONTAP 9.5+ not using the "system control...Controller upgrade (head swap) with platforms using different cluster interconnect ports (Example: FAS8200 [e0a/e0b] to FAS8300 e0c/e0d]) Controller upgrade on ONTAP 9.5+ not using the "system controller replace" procedure After replacing both controllers with newer platform controllers, cluster applications fail to come online Attempting to migrate cluster LIFs to new platform ports while in this state using network interface migrate results in error:
Unable to online FCP LIFs after headswap
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Unable_to_online_FCP_LIFs_after_headswap
Applies to ONTAP 9 Issue Unable to online FCP LIFs after headswap. Error: command failed: Timeout: Operation "fcpLifUpdate_iterator::modify_imp()" took longer than 120 seconds to complete [from mgwd o...Applies to ONTAP 9 Issue Unable to online FCP LIFs after headswap. Error: command failed: Timeout: Operation "fcpLifUpdate_iterator::modify_imp()" took longer than 120 seconds to complete [from mgwd on node "NetApp-node" (VSID: -1) to bcomd at 127.0.0.1]
ONTAP upgrade after controller upgrade fails with SAN or NVMe LIFs down and delete fails
https://kb.netapp.com/on-prem/ontap/Upgrade/Upgrade-KBs/ONTAP_upgrade_after_controller_upgrade_fails_with_SAN_or_NVMe_LIFs_down_and_delete_fails
ONTAP upgrade after controller hardware upgrade pauses. Error: SAN or NVMe LIFs are currently down, potentially causing an outage when the cluster is upgraded. Action: Before upgrading, bring all SAN ...ONTAP upgrade after controller hardware upgrade pauses. Error: SAN or NVMe LIFs are currently down, potentially causing an outage when the cluster is upgraded. Action: Before upgrading, bring all SAN and NVMe LIFs up using the 'network interface modify { -data-protocol fcp|iscsi|fc-nvme|nvme-tcp } -status-admin up' command. Attempts to delete the FC LIFs fails. To disable the LIF, use the "network interface modify" command to change the LIF's "status-admin" setting to "down".
'Mapping Ports' step during headswap fails with "Error: Cannot run this command because the system is not fully initialized."
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Mapping_Ports_step_during_headswap_fails_with_Error__Cannot_run_this_command_because_the_system_is_not_fully_initialized
Applies to ONTAP 9 Issue During the 'Mapping Ports' step in the headswap guide, commands fail with Error: Cannot run this command because the system is not fully initialized. Wait a few minutes, and t...Applies to ONTAP 9 Issue During the 'Mapping Ports' step in the headswap guide, commands fail with Error: Cannot run this command because the system is not fully initialized. Wait a few minutes, and then try the command again. RDB applications will also show offline during this step. This can be verified with the diagnostic command cluster ring show
PANIC: Upgrade unsupported from release 9.7 to release 9.10 in SK process rc on release 9.10.1P3
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/PANIC__Upgrade_unsupported_from_release_9_7_to_release_9_10_in_SK_process_rc_on_release_9_10_1P3
After downgrade, subsequent reboot failed with PANIC: Upgrade unsupported from release 9.7 to release 9.10 in SK process rc on release 9.10.1P3 (C) on Sun Dec 18 06:28:38 GMT 2022 varfs_backup_restore...After downgrade, subsequent reboot failed with PANIC: Upgrade unsupported from release 9.7 to release 9.10 in SK process rc on release 9.10.1P3 (C) on Sun Dec 18 06:28:38 GMT 2022 varfs_backup_restore: attempting to restore env file to the boot device PANIC: Upgrade unsupported from release 9.7 to release 9.10 in SK process rc on release 9.10.1P3 (C) on Sun Dec 18 06:28:34 GMT 2022 PANIC: NVRAM contents are invalid... in SK process rc on release 9.7P20 (C) on Sun Dec 18 08:02:22 GMT 2022
Panic during ARL Headswap process
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Panic_during_ARL_Headswap_process
Disk 2d.14.21 Shelf 14 Bay 21 [NETAPP X423_SLTNG900A10 NA02] S/N [S0N42JHD] UID [5000C500:8994D063:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] error: disk does not exist. ...Disk 2d.14.21 Shelf 14 Bay 21 [NETAPP X423_SLTNG900A10 NA02] S/N [S0N42JHD] UID [5000C500:8994D063:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] error: disk does not exist. Disk 2d.14.22 Shelf 14 Bay 22 [NETAPP X423_SLTNG900A10 NA02] S/N [S0N42LCM] UID [5000C500:8993E93B:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] error: disk does not exist.
New LUNs are showing 0 bytes in size on the hosts
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/New_LUNs_are_showing_0_bytes_in_size_on_the_hosts
After upgrade AFF-A300 to AFF-A700 new LUNs show 0 bytes in size on the hosts 05/14 080748 (CsmActiveOpenUser::activeOpenRsp): Connection 0, priority 1, Session (req=AFF-A300-01:spinvfs, rsp=AFF-A300-...After upgrade AFF-A300 to AFF-A700 new LUNs show 0 bytes in size on the hosts 05/14 080748 (CsmActiveOpenUser::activeOpenRsp): Connection 0, priority 1, Session (req=AFF-A300-01:spinvfs, rsp=AFF-A300-02:dblade, uniquifier=0005a59731223009) - rcvd error code 69 CtLoError CTLOPCP_ERR_CONNREFUSED rxSockError 61 TLSerror 0 (will attempt to restart)
How to view previous AutoSupport messages in SmartSolve after a headswap?
https://kb.netapp.com/Support/General_Support/How_to_view_previous_AutoSupport_messages_in_SmartSolve_after_a_headswap
Applies to SmartSolveCM SmartSolve TS (Legacy) Description Searching for old serial number/ hostname in normal SmartSolve "ASUP:" search box results in AutoSupport URLs for the new serial number only....Applies to SmartSolveCM SmartSolve TS (Legacy) Description Searching for old serial number/ hostname in normal SmartSolve "ASUP:" search box results in AutoSupport URLs for the new serial number only. Unable to view AutoSupport links for old serial and new serial in 1 search result
Cluster LIFs are not visible in network interface show output after a headswap controller upgrade in ONTAP 9
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Cluster_LIFs_are_not_visible_in_network_interface_show_output_after_a_headswap_controller_upgrade_in_ONTAP_9
Applies to AFF and FAS ONTAP 9 Issue A headswap controller upgrade is performed and the new node is booted however the cluster LIFs are not present in 'network interface show' output and the node is u...Applies to AFF and FAS ONTAP 9 Issue A headswap controller upgrade is performed and the new node is booted however the cluster LIFs are not present in 'network interface show' output and the node is unable to communicate with the cluster.