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ONTAP drive X306_SMEGA02TSSM failed with "Failed-Unsupported" status

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disk-drives
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hw
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Applies to

  • ONTAP 9
  • X306_SMEGA02TSSM

Issue

  • One or more drives reporting as Failed-Unsupported on the cluster:

::> system node run -node <node_name> -command sysconfig -a
...
00.5 : NETAPP   X306_SMEGA02TSSM NA01   0.0GB 0B/sect (Failed-Unsupported)

  • EMS Messages examples:

::>event log show
...
scsi.cmd.checkCondition:error Disk device 0a.00.5: Check Condition: CDB 0x1b: Sense Data SCSI:aborted command -  (0xb - 0x44 0x0 0x3c)(0). 
scsi.cmd.noMorePaths:error Disk device 0b.00.5: No more paths to device: cdb 0x1b. All retries have failed.
disk.init.err.unsupported:error Disk 0a.00.5 is not recognized as a supported disk and cannot be used on this node.

 

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